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Real Palacio

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 141 reviews
141 Reviews
5.0 of 5 stars
101
4.0 of 5 stars
31
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#3 of 193 hotels in Lisbon
  • Address
    Rua Tomas Ribeiro, 115
    Lisbon 1050-228
    Portugal
Check Rates: £119 $238 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4.5 of 5 stars Based on 140 traveller reviews
  • What to Expect:
    • 4.5 based on 92 reviews Rooms
    • 4.5 based on 90 reviews Service
    • 4.5 based on 91 reviews Value
    • 5 based on 92 reviews Cleanliness
    • 4 based on 3 reviews Pool
  • Recommended For:
    • 70% based on 98 reviews Older Travellers
    • 50% based on 98 reviews An Amazing Honeymoon
    • 40% based on 98 reviews Young Singles
    • 40% based on 98 reviews Families with Teenagers
    • 30% based on 98 reviews Families with Small Children

Reviews of Real Palacio

( 1-10 of 141 )
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5 of 5 stars
Amsterdam
16 Jul 2008

Just returned from a long weekend in Lisbon, staying at the Real Palacio and just have to say that this hotel is a real find! The hotel is walking distance from everything, but on a really peaceful street, so no city related noise. Breakfast was absolutely great quality and plenty of variety - and was a perfect way to start... more

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2 of 5 stars
North East of England
1 Jul 2008

The Hotel web site entices the viewer with 5* rooms: however, standard rooms are rather small in size and their furniture is frankly more reminiscent of Ikea than anything else. If you add that corridors can be extremely noisy due to housekeeping staff in the morning and not so well behaved clients in the evening, that made our stay rather... more

Management response from
MiguelAfonsoSantos, General Manager

Dear Sirs, Thank you very much for your preference and for taking the time to write about your experience at Real Palácio Hotel. We really appreciate your feedback as it helps us to detect possible failures in our service and in consequence allows us to correct them and improve the quality of our service. It is in fact quite disapointing...

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5 of 5 stars
putney, UK
23 Jun 2008

I have just returned from a wonderful weekend staying in the Real Palacio. What a beautiful hotel and in a perfect area of town, far enough out for peace and quiet but close enough to be in the centre within 10minutes, an ideal situation. I must say how friendly and helpful the staff were, who could not have been more... more

Management response from
MiguelAfonsoSantos, General Manager

Dear Sirs, We would like to thank you very much for your preference and for taking the time to write about your experience at Real Palácio Hotel. It's always good to read comments like yours and I will make sure all the team reads your nice comments about the Hotel, Staff and Service. We hope to host you in a...

18 Jun 2008

Carlos Burlamaqui. Ferrara Italy. Due to my work I travel almost every week. After years of travelling and choosing 5 star hotels, I started to compare not normal services that they all have, but details that make the difference in this hotel. From the quality of the materials of the building, the extreme care of the preparation of the food... more

Management response from
MiguelAfonsoSantos, General Manager

Dear Sir, Thank you very much for your preference and for taking the time to write about your experience at Real Palácio Hotel. We try every day to exceed guest expectation it's not a easy task, but comments like yours make all Team very happy ! It's always great when we see our work recognised . We hope you enjoyed...

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3 of 5 stars
Milan, Italy
27 May 2008
0/1 found this review helpful

We stayed at this hotel for one night only on May 24th and it did not impress me that much especially due to the lack of service from the hotel staff. We were coming from a wonderful two nights stay on the coast and we were expecting the same 5 stars service even here but things were clear from the... more

Management response from
MiguelAfonsoSantos, General Manager

Dear Sirs, Thank you very much for your preference and for taking the time to write about your experience at Real Palácio Hotel. It is in fact quite disapointing for all the team to read your comments, because our job is just to make to any guest a memorable stay and we did not reach our goal. Our team is...

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5 of 5 stars
Hampshire
24 May 2008
1/1 found this review helpful

We have just returned from a 4 night break at the Real Palacio and we weren't disappointed. The hotel met upto the great reviews we'd read before booking. Our room was lovely (very clean, modern and spacious), staff were very friendly and the breakfast was great. Whilst the restaurant was more than we'd usually pay the little touches like a... more

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2 of 5 stars
Cheshire
22 May 2008

This was a great hotel but the services received on check in was pretty disappointing. We were joined by one extra member in our party who was going to book a room upon arrival at the hotel having rung through to make sure there was availability. When arriving at the desk he was quoted over double what we were paying... more

14 May 2008
1/1 found this review helpful

I stayed here for my birthday and it made it a very special experience indeed. The staff were wonderfully helpful and friendly and speak perfect English. The gentleman on reception spent a long time with me every morning telling me the best place to go and how to get there It was also very quiet and restful throughout the stay.... more

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4 of 5 stars
London
24 Apr 2008
1/1 found this review helpful

Booked through wotif.com for good discount rate of 129 euros/night, breakfast included (which is great buffet). We were also upgraded for free upon arrival. PROS: - HUGE king size bed - well finished marble bathroom - great buffet breakfast CONS: - not quite in the centre of all of the action. A cheap 5min cab ride into the heart of... more

10 Apr 2008
2/2 found this review helpful

We have just spent 3 nights at the Real Palacio and rated it very highly. For a big modern hotel the staff were very friendly and anxious to make our stay enjoyable. We didn't have dinner there, but the breakfasts were excellent and the bar friendly. We'd asked for a quiet room and were given one at the back of... more

Reviews of Real Palacio

( 1-10 of 141 )
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Real Palacio Address

Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal