We booked the heritage room which is on the top floor with a great view (although you have to walk to the windows to see it. Located in the middle of everything and with a friendly staff, we were really happy here. When we checked in, I thought there is too much furniture in teh lobby, but then I unersand... more

This hotel far exceeded our expectations. The service was impeccable. The staff was very friendly. We love you Rui !!!! Our room was beautifully decorated, very large, pretty view and very clean. The bathroom was gorgeous. The lobby and central areas were lovely, as well. Centrally located - near shopping, trains, restaurants, theater. Having booked this online from the U.S.,... more

I stayed at the Heritage for three nights. The highlights of my stay were the wonderful staff and beautiful room. I was celebrating a special occasion, and the hotel staff thoughtfully provided a bottle of sparkling wine on my first night. My room was quite large and beautifully decorated. The bathroom was also large and well-appointed. The only detractions were... more

This place looks the goods from the outside - a genuine heritage building - and was easy to spot from the cab once we got into Ave Liberdade: "Yep, that's the place ... the blue building". Too easy. I actually love boutique hotels as they offer a bit more in terms of character. It's great to stay in five-star luxury,... more

Awesome hotel, great staff and a perfect location. we mentioned it was our anniversary and they gave us a top floor room with a nice bottle of Muscat waiting. Champagne with breakfast ....Need we say more? We stayed at a 5* the night before and it didn't compare. Great decor as well. more

My wife and I just spent 4 days/3 nights in Lisbon. It was our wedding anniversary and my wife chose to book at the Heritage hotel; for a romantic stay. Our stay was beautiful! First, the location of the hotel is very convenient; we could literraly walked everywhere and just needed taxi from/to the airport. The hotel itself is really... more

Excellent boutique hotel. Stayed there for five days in September of 2007. Pros: beautiful design, excellent location, good size rooms & large & well equipped bathroom, wonderful staff, good breakfast bar/buffet, outstanding concierge services. Cons: slightly pricey. Definitely would stay there again (if circumstances permit). more

We stayed at the hotel for 2 nights at the end of October and had a lovely stay. The room was large and the bar and reception area great for a pre-dinner drink. The staff went out of their way to be helpful and friendly - special thanks to Sam! The location is great - walking distance to anywhere you... more

We completely enjoyed our stay. Our room was spacious with high ceilings. The decor of the room was modern and the bathroom was impeccably clean with up-to-date design. We would definitely stay there again. The staff was courteous, though not overly friendly - but since they weren't sleeping in our room with us ... we didn't care. more