This is arguably the best hotel in Lisbon. Very rare to find a combination of true luxury, excellent location and outstanding service and staff. Previously stated at the Four Seasons Ritz in Lisbon, however, the Heritage Av Liberdade has proven to be much better in terms of location as well as luxury. The hotel is very modern, clean and would... more

Rarely will you find a reasonably priced hotel this well managed. The english speaking staff here made our first Lisbon visit exceptional, especially with restaurant recommendations. They are genuinely enthusiastic about their city and want you to enjoy it. Our room was very comfortable, quiet, and well appointed. more

Loved this boutique hotel in a great location. The hotel had a beautiful ambience and despite being on Avenida Liberdade was very quiet. Breakfast was made available in the hotel lobby and it was more like eating in a dining room - very comfortable with a Nespresso coffee machine freely available for guests to use from 7.30am through until 11am!!... more

We were made to feel very welcome, despite arriving far too early. When we returned to check in, we discovered we had been upgraded to the suite - what a treat! It was a beautiful room, perfectly comfortable in every way. Every bit of the hotel is spotless and it's tastefully decorated. We particularly enjoyed the swimming pool, which is... more

Beautifully appointed, welcoming reception areas and an intimate bar all add up to make this a first choice place to stay in Lisbon. The room was large and the bathroom was great with moulton brown toiletries. Very nice continental breakfast and complimentary port ! All in all first class. (1 very minor comment - the reception staff could do a... more

The hotel is located in the heart of Lisbon, with one minute walk to restaurants (I recommend the excellent Verdemar), sights, shops, Elevador de Lavra and Gloria, subway, buses and trams. The staff is helpful and courteous, the decor cosy yet modern. Only thing we missed: kettle and instant coffee in our room. more

My wife and I stayed a night here to celebrate our wedding anniversary en route to Silver Coast. Rooms are sunfilled and beautifully decorated. Staff are real professionals for whom no request is too much, no question too complicated. Anniversary champagne was a lovely touch. Nothing like the Heritage hotel lobby for a quiet morning with coffee and newspaper AM... more

When: Nov 23-25, 2008 (2 nights) Who: My friends, 5 Girls total Location: About 10 minutes via taxi from Lisbon airport on the main street Avenida da Liberdade. Close to the Rossio, near the metro and main bus stops. Lots of restaurants and cafes near by. And some high end (LV, Burberry) and moderate retail (Mango, Massimo Dutti) are minutes... more

A very nice hotel in a great location, great staff, great room, etc. No complaints at all! more