We came to Madeira for honeymoon. This island is great for walking and traveling - great views and walks. The hotel was wonderfull , our room was upgraded for free to front side view, the room is huge and very clean and new. Bed is king size , 37" LCD , great sea view , very moderate and big bathroom.... more

Just returned from a week at this hotel and found it to be great value. The hotel is large, very new and is quite simply decorated- however it is still appealing. The breakfast was excellent and the staff were all friendly. The spa was a fabulous facility but a little understaffed so appointments were hard to come by. Our inital... more

Stayed a week bed and breakfast at the start of October. Sea view room large and well appointed, free internet, large bathroom and lots of desk and storage space, roomy balcony with fabulous view. Buffet breakfast was excellent, lots of selection plus omelettes etc on demand. Used the pool bar - great sandwiches and other lunch choices. Pool itself was... more

Chose this hotel because of the reviews on trip advisor.Maybe we are too hard to please, but we were very disappointed with the service and the standard of food at a supposedly 5 star hotel. Negatives:- On arrival the receptionist was curt , we were asked for our holiday voucher which we duly gave him along with a print out... more

From Mike & Sue UK west country. Firstly a bit about ourselves, normal working couple in our late 50s needing a quiet break where we can chill out with as little stress as possible and enjoy a relaxing sun soaked holiday, We use trip advisor reports to give ourselves the best chance of not getting a duff hol. We travelled... more

My husband and I recently spent two weeks at this lovely hotel, It was really quiet and was lacking a little bit of atmosphere, but the staff were lovely especially Carla and Sonia, waitresses. The rooms were great and the pool good although a little small. Lots of eateries nearby. We were half board so two weeks of the restuarant... more

HOTEL The hotel was very clean (room cleaning a little disappointing as they neglected to leave more loo rolls....but that was a minor point). Decor was faultless and very plush. We used the library internet a lot and the indoor pool and gym, all of which were very good. BREAKFAST We stayed on a B & B basis and were... more

It was our first holiday to Maderia, hopefully not our last. We are a couple between the age of 35-45, which is probably the recommended age (& over) that would enjoy this holiday. If you need a chilled out, relaxed location this is the place.It is more of a couples, rather than a family destination. The hotel deserves its 5stars.... more

My wife and I stayed here for one week with Thomas Cook, we do not usually go on package holidays but did on this occasion. We arrived at midnight and have to say staff were very friendly and professional in all departments throughout our stay. We were booked on landview room with half board. there were no options with the... more