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Pestana Promenade Ocean Resort Hotel


Hotel class 4.0 of 5
Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
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Reviews you can trust

95% Recommend
5.0 of 5 stars 48 reviews
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By trip type
All (48)
[ Date ] [ Rating ]
wonderful
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5 of 5 stars
Korsør
24 Nov 2009 | Trip type: Friends getaway New

We just come home from a wonderful week with our friends in this hotel. Everything was so nice and the personal was very friendly and polite. Fatima in the morning restaurant was so friendly and allways meet us with a big smile. We have been to Madeira 14 times starting in 1981 and we feel like it is our second... more

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5 of 5 stars
Birmingham
19 Nov 2009 | Trip type: Couples

We stayed in this hotel in November and the hotel is simply stunning. It is only clased as a 4 star but it was wonderful. the hotel is modern and a great design - do however try and splash out and upgrade to a seafront room -the views overs the 4 pools to the sea are wonderful. All the rooms... more

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5 of 5 stars
Russia
16 Nov 2009 | Trip type: Friends getaway

+ helpful and friendly staff (reception and housekeeping) + great location to the municipal beaches (5 minutes walking to the left and to the right) + modern design of the hotel territory (furniture, fabrics) + very convenient room, "warm" and pleasant colours in design + good swimming pools areas - bad sound proofing (you can hear the alarm in the... more

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5 of 5 stars
Madeira, Portugal
9 Nov 2009 | Trip type: Couples

I really enjoyed this hotel. The suite is very nice, it was impeccably clean and the bed is very comfortable and huge. The pools are awesome, overlooking the sea. The restaurant by the pool serves light meals but also a la carte and it's quite nice. Staff is extremelly nice too. more

Management response from
Front Office Promenade, Front Office

Dear Guest, thank you for spending your time reviewing our hotel in this website. We are happy to know that you have enjoyed your stay - room, cleanlingness, staff, food - with us and we sincerely hope to welcome you again. It our pleasure to be of all assistance. With best regards, Front Office

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5 of 5 stars
Lisbon, Portugal
6 Nov 2009 | Trip type: Couples

We spent 3 wonderful days in Pestana Promenade. It was our first time in Madeira. The hotel is brand new, so everything is impeccable. Rooms and bathrooms are spacious (in our room there were 2 showers) and the view is gorgeous (in sea view rooms). The pool area is spectacular, with 4 exterior pools and 1 interior pool in the... more

Management response from
Front Office Promenade, Front Office

Dear Guest, Thank you very much for your review. We have taken good notice of your comments about the Pool and Spa timetable and we can assure we will do our best to improve, so that we can meet our guests' expectations. We hope to welcome you again, in a future and longer stay, in Madeira. Best regards Front Office

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5 of 5 stars
barreiro
4 Nov 2009 | Trip type: Business

I was there for a conference with a group The rooms were very good, as well as the food Open spaces very pleasants more

Management response from
Front Office Promenade, Front Office

Dear Guest, thank you very much for the review you have submitted in this website, showing that Pestana Promenade is not only suitable for leisure travellers, but also for those who travel for work. Once again, thank you! Best regards, Front Office

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5 of 5 stars
Cornwall
1 Nov 2009 | Trip type: Couples

What a wonderful hotel. Every aspect of this hotel exceeds expectations. We arrived at 11am and were met by a lovely receptionist who met my high criteria, discussed the rooms available to upgrade and was shown around the rooms available and eventually chose a suite with outdoor jacuzzi on the 7th floor. Literally breathtaking view and suite. We stayed for... more

Management response from
Front Office Promenade, Front Office

Dear Guest, thank you for your excellent review . Your opinion is very important to Pestana Promenade Ocean Resort Hotel and to other guests that consider a trip to Madeira. We hope to have the opportunity to welcome you again in a near future. Best regards. Front Office

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5 of 5 stars
Irvine, United Kingdom
28 Oct 2009 | Trip type: Couples

The hotel was quiet at this time. Nevertheless the staff were unfailingly courteous and the service was excellent. It was a pleasure to spend a week in this hotel. The only problem was that the poolside path was being repaired and sometimes there were smells of solvent which would have irritated if we had meant to have a day at... more

Management response from
Front Office Promenade, Front Office

Dear Guest, Thank you for your comments in Tripadvisor. We would like to once again apologize for all the inconvenience caused with the pool maintenance work, but this work is crucial to keep our pools proper and there is no way of having them without disturbing. We hope to welcome you again in Pestana Promenade. All the best Front Office

Great Hotel
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5 of 5 stars
cornwall
25 Oct 2009 | Trip type: Couples

The Hotel is new so everything tip top condition Pool area great several pools and lots of sunbeds large bedrooms with goosd bathrooms the only negative is the restaurant and pool bar are very expensive more

Management response from
Front Office Promenade, Front Office

Dear Guest, thank you for your review about our hotel. We have read your opinion about the pricing in the restaurants and bars, and we are very sorry for your disapointment. We hope to have the opportunity to welcome you again in a near future. Best regards. Front Office

EXCELLENT
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5 of 5 stars
scotland
21 Oct 2009 | Trip type: Couples

Our first time to Madeira and we were not dissapointed this hotel was first class We would recommend this to anybody going to Madeira could not find fault with anythng we look forward to May when we are going back----- cant wait !!!!!!!!! more

Management response from
Front Office Promenade, Front Office

Dear Guest, thank you for your review at Tripadvisor and for recommending our hotel. Looking forward to welcome you again in May! Sunny regards from Madeira. Front Office

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Pestana Promenade Ocean Resort Hotel Also Known As

  • Pestana Promenade Ocean Hotel
  • Pestana Promenade Ocean Resort
Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Funchal hotels Pestana Promenade Ocean Resort Hotel
5.0/5.0
48