Pestana Promenade Ocean Resort Hotel 4* (Madeira/Funchal) - Resort Reviews

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal

Region: Portugal > Madeira Islands > Madeira > Funchal

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Funchal

#7 Family Hotels in Funchal

#11 Romantic Hotels in Funchal

#12 Luxury Hotels in Funchal

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa, the resort offers spectacular views to the ocean. 92% of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, cable or wireless Internet access (at charge), mini-refrigerator and balcony or terrace. ... more less

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Also Known As:: Pestana Promenade Ocean Hotel Funchal; Pestana Promenade Ocean Hotel; Pestana Promenade Ocean Resort; Pestana Promenade Ocean Resort Hotel Madeira/Funchal

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655 reviews from our community

See which rooms travellers prefer - 177 traveller tips

steve195207

gillingham kent

Senior Reviewer

8 reviews

7 hotel reviews

Reviews in 8 cities

15 helpful votes

“Excellent Hotel”

Reviewed 14 May 2013 NEW

Stayed at the pestana promenade in late april. Were very lucky as it coincided with a weather front from the sahara making it one of the hottest weeks in april. Have to say its probably one of the best 4 star hotels my wife and I have stayed in. The decor were very contemporary and overall spotlessly clean. Our room... More

Was this review helpful? Yes 1

Problem with this review?

Dear Guest We thank you for your last visit to our resort and for sharing your travel experience. We are enchanted by such kind words conveyed in this review towards the resort and the way our teams develop their daily work. Your sincere gratitude for recommending us to others, we appreciate such gesture and surely will do our best to... More

carol m

gloucester

6 hotel reviews

Reviews in 4 cities

4 helpful votes

“Pestana Promenade excels again”

Reviewed 13 May 2013 NEW

Beautiful setting and well maintained. Our first visit was just after the opening so the gardens were in their infancy. Now established, they are lovely! Fantastic view out to sea from our balcony. Staff - Reception, Members Services, cleaners and poolside staff etc - friendly, helpful and efficient. Set about a 45-minute walk from the centre of Funchal so quieter... More

Was this review helpful? Yes

Dear Guest We thank you for your visit and for your contribution to the Tripadvisor website! It is with great pride that we read such great words conveyed in this review. We will surely continue to do our best to continue to excell on the guest's expectations of us. We hope you may visit us again soon, Until that time,... More

PhilGB

Edinburgh, United Kingdom

Senior Contributor

35 reviews

16 hotel reviews

Reviews in 14 cities

36 helpful votes

“The Promenade continues to please.”

Reviewed 10 May 2013

We stay here every year so do not have a great deal to add. The fabric and facilities of the hotel are being well maintained although the pool lighting that I mentioned last year still does not change colour at night and the missing palm tree beside the pool bar is still missing. So much for the management assurances then!... More

Was this review helpful? Yes 2

See 21 more reviews by PhilGB for Funchal

PhilGB has 2 more reviews of Pestana Promenade Ocean Resort Hotel

“Still keeping up a good standard.”

Reviewed 22 May 2012
“Delightful new hotel in super location”

Reviewed 6 May 2009

Dear Guest, We thank you for your Loyalty to our resort and for posting your travel experience. It is important for us and surely for other guests that intend to visit us in the future to have knowledge of previous travel experiences in our resort. In that way, we must say that every review is highly important to us. Concerning... More

David F

Norfolk--uk

Contributor

11 reviews

5 hotel reviews

8 helpful votes

“Great Hotel”

Reviewed 7 May 2013

Lovely hotel--position, views, staff, facilities, food,all very good.Has indoor pool if needed. The only fault I had was the glass door in the bathroom knocked onto wc when opened inwards. The rooms with side (ocean) views look onto another hotel.

Dear Guest We thank you for your latest visit to our resort and for your time spend in posting your travel experience, which we are sure to be usefull to others that may decide to visit us. We cannot thank you enough for the polite words conveyed in this review towards the resort and its staff. Concerning the downside towards... More

Jean660

Bath, United Kingdom

Reviews in 5 cities

“Fabulous Hotel in Madeira”

This is a wonderfully equipped Hotel, great Pools, Spa facilities and very modern. We stay here every year in June - and Madeira is a wonderful Island anyway. Very efficient bus service to Funchal town and plenty of Restuarants and shopping in the area. beautiful views out to sea. Never tire of being there.

See 3 more reviews by Jean660 for Funchal

Dear Guest We thank you for submiting your review in this travel review site and for your continuous preference in our resort. It is wonderfull to become aware that we have had along the years a positive impact in your visits to our Island, and that such positive impact still prolongs in your mind for the future to come. Therefore... More

andy_millerman

London, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

5 helpful votes

“Delightful”

Could not fault this hotel, beautiful clean rooms, nice helpful staff, good food, great pool. I went for a holiday with my wife and friends to get away from the stresses and strains of life at home in the UK. This was perfect in every way.

Dear Guest First of all, let us start by thanking you for posting your travel review and for your support to this web site. Each word conveyed by you had a strong impact in our owns pride and in our daily job by the service which we provide to your guests. It is not only a pride to be able... More

carol47

Nottingham, United Kingdom

13 reviews

8 hotel reviews

Reviews in 7 cities

16 helpful votes

“Enjoyed our stay on lovely Madeira.”

Reviewed 4 May 2013

Spent a week 22nd-29th April at Pestanta Promenade, room no: 1136 which was on the left hand side looking from the front of the hotel. Our room, which was on the 1st floor overlooking the pool, had an ocean view. The balcony was in the shade for most of the day which was fine by us as we didn’t sit... More

See 4 more reviews by carol47 for Funchal

Dear Guest We thank you for your visit and for submiting your travel experience in this travel review site. We cannot thank you enough for the polite words given towards our staff performance, the maintain of your resort and rooms spotless and the resort's location. Concerning the less positive remarks, we apologize for the entertainment some nights lasting a bit... More

Shamrocksue

Liverpool, United Kingdom

10 reviews

2 helpful votes

“Elcellent”

Reviewed 3 May 2013

Stayed in this hotel in January 2012. The staff were friendly and helpful, food excellent - out of this world ! also a late bar. The room was spacious and clean, bed comfortable with a wonderful view overlooking the ocean. Would definitely recommend it. Also had a gym and spa.

Dear Guest We thank you for submiting our travel review and we present our sincere gratitude for your latest visit. It is a great sucess to us all and a continuous stamina to all envolved to have read that we managed to live up to your expectations. We will be the faitfully messengers of such strong review to all teams,... More

SuszyQ5414

Plymouth, United Kingdom

Reviews in 2 cities

“Superb”

Reviewed 2 May 2013

We visit the Promenade every year. The staff and facilities are superb. Sometimes the apartment is not ready, but that just shows that previous guests are not rushed out of their rooms. As a multi national destination, plane times are very varies. Finding a sunbed on a hot day can be a bit of a problem as there are people... More

Dear Guest We thank you for submiting your travel review and for thr providing of your travel experience. It is with sense of pride and achievement that we read that you continue to entrust in us as the preference in resort for your holidays stay. It may indeed from time to time be difficult to obtain a free sunbed by... More

DeeganLancashire

Lancashire

14 reviews

4 hotel reviews

17 helpful votes

“beware of the road works”

Reviewed 1 May 2013

I have just returned from a week at this hotel which I know gets good reviews regularly. On arrival I was informed that my room would not be ready for 2 hours, it was then 2.15pm. I was given a complimentary drink token for the pool bar. I went back to the reception later and was given an upgraded room... More

Was this review helpful? Yes 3

See 9 more reviews by DeeganLancashire for Funchal

Dear Guest, Thank you for your recent visit to our resort and for taking out your valuable time to post your review. Pestana Group and Pestana Promenade always had and continues to have the solo purpose and aim to exceed the expectations of all those who, every day, choose to honor us with their choice. We want our guest´s experience... More

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Pestana Promenade Ocean Resort Hotel Reviews, Madeira/Funchal

Pestana Promenade Ocean Resort Hotel

655 reviews from our community

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