Had more info about the Cliff Bay than any holiday destination before - could it all be true? Indeed it is - magnificent room looking at Funchal town and out to sea - bottle of wine + orchid in vase on arrival - choc on pillows every night. I am pleased to note only 2lb weight increase after week of... more

This was our eighth stay at the Cliff Bay but our first review on Tripadvisor. The hotel has everything you would expect from a five-star hotel, yet at the same time it is friendly and relaxed. The food is very good with a great buffet breakfast in the Rose Garden restaurant and a choice in the evening of a buffet-style... more

Stayed for a week at the start of November. We were both seriously impressed with this hotel. The hotel was absolutely beautiful throughout with the most stunning floral displays throughout the public areas. All areas of the hotel were immaculate with great attention to detail & cleanliness. Service from all staff was top class with everyone being efficient and courteous... more

One week at the Cliff Bay, beautiful spacious room excellent buffet breakfast staff friendly and super efficient only complaint the Il Gallo restaurant disappointing food and ambience,otherwise wonderful hotel. more

I cannot commend this hotel enough. We spent a week there on a bed and breakfast arrangement. We found the rooms to be palatial, the room service was excellent and all of the staff, from reception to the cleaners most willing and polite. There was always plenty of sunbeds with foam mattresses, and a surfeit of towels which were supplied... more

Have just returned from yet another holiday at this hotel and cannot fault anything, OK the Thomson Holidays rep was hopeless ("I don't know anthing about local buses I'm only here to sell excursions"!) but that isn't the Cliff Bay's fault. We'll be back in 2010. more

My husband and I have just returned from our second visit to this fantastic hotel, it is the first time we have ever been tempted to return to a hotel and we were not dissapointed. We would recommend The Cliff Bay to anyone looking for a quiet, comfortable holiday. The staff, a real dedicated team, could not be anymore polite,... more

The Cliff Bay is a dream: the location on the sea is perfect, the pools offer great views, the gardens are peacefull. It is really a pleasure to stay at this hotel. The service is good and people know very well their job. Very good service but not stiff. I went to Madeira to play golf with some friends. And... more

Likes: 1. Porter parked the hire car and brought suitcases to room 2. Bottle of chilled sparling wine on arrival - repeat Porto Bay guest! 3. Outstanding sea/Funchal harbour view 4. Excellent rooms - liked bed turn down service with chocolate. 5. Elegantly formal - very colonial feel 6. Fresh flowers everywhere! Dislikes: 1. The guy who wore the football... more