Our second visit to the Cliff Bay Hotel in May this year sadly did not match up to our first visit four years ago. After booking a garden view room with Thomsons, we discovered that we would be overlooking the drop off point and car park at the front of the hotel (though these rooms are described as 'garden view').... more

Wonderful hotel set in lovely grounds.Staff are friendly,helpful and professional.Lots of choice for sunbathing,several terraces and free sorbet delivered to your sunbed. Guests tend to be couples and mostly over 50 ish.Younger guests might find it a bit sedate.Easy walk to Funchal centre when free shutle bus finishes around 1730. Lovely rooms,balconies and plenty of amenities in the room. Spa... more

My wife and I have just returned from an excellent stay at the Cliff Bay. We were not sure what to expect of Madeira (the perception being it's a place where the elderly go on holiday). On our arrival at check in there was a computer glitch which seemed to be muddling up the names and addresses of those checking... more

Stayed here for our 10 day honeymoon. All I can say is... what a fantastic hotel!! Nothing to complain about, the room was huge, fantastic view, huge bed (not that important on a honeymoon, lol), great amenities, great staff, great location with a frequent shuttle bus to the centre of Funchal. I have stayed in several 5 star hotels, but... more

I absolutely recommend this hotel to anyone looking to relax in Madeira. Even though I had never been in Madeira before we didn't spend much time touring the island as the hotel was so amazing that we rather stayed enjoying the sun and the amazing heated outdoor pool. The room was great, as we got there and I opened the... more

Visited Madeira for first time last October when we stayed at a somewhat disappointing 4* Hotel in close proximity to Cliff Bay.At that time we were told by several taxi drivers and restaurant staff that Cliff Bay was by far the best hotel in Funchal and as this was backed up by a multitude of reviews on TripAdvisor, we decided... more

This is a bit late in coming, but, better late than never!!! We stayed in Funchal, Madeira at the Cliff Bay Hotel between Christmas and New Years. The hotel was fabulous. We had a Superior Top Floor room and the view shown on their website from that room is exactly what we got! We were in room 702. It was... more

A beautiful hotel. Stunning views, delicious food, perfect service and facilities. We went for our honeymoon and decided to treat ourself to a superior room. It was money well spent just to ensure we had a sea view with balcony. We could also have breakfast at the Gallo d'Oro for free if we chose to. We had free access to... more

First of all let us explain why we have not given this Hotel top rating. The reason being is because our own experience of this 5* hotel did not get of to a good start. We had paid for a “full ocean view” but our allocated room 521 had the top of a large palm tree in front of the... more