We recently returned from a two week stay in Eden Mar. As usual all staff were friendly and most efficient; the hotel was clean throughout. We ate in all restaurants - including Il Basilico - and could not fault either the food or service - particularly when I was not well the staff in Alfama were exceptionally helpful. In the... More

There's little we can add to what we've written before (see reviews June 2011 and June 2012). As usual nothing is too much trouble for the brilliant staff. The hotel grounds are still beautiful and our room was spotlessly clean with an extremely comfortable bed. I'd spend time sitting there for part of the evening with one eye on the... More

We went with a travel company on a package and just chose from their brochure with no real idea of what to expect [first visit to Madeira]. We were very pleasantly surprised. It was our first experience of a complex with 3 hotels surrounding a garden with shared facilties but it worked very well. We tried all the pools and... More

we have stayed at the eden mar hotel in madeira the room was fantastic, but the hotel food was second to none, the quality and selection was fantastic we ate there every night for two weeks, never wanted to venture out for a change it was so good the service and the chefs were so helpful; the pastry chef even... More

Just returned from a 7 day holiday at the Eden Mar, it was our first time although we were with family who come regularly. The room was fantastic, kitchenette really useful and a lovely large bedroom and sitting room. The food was fantastic, the staff so attentive and friendly, we breakfasted at both the Eden Mar and Porto Mare both... More

Returning for our 5th stay at the Eden Mar we were not disappointed to find the same friendly atmosphere, and welcome, that we had experienced previously. The entire Porto Bay facility here seems to be extremely well managed by General Manager Antonio Pais. He and Food and Beverage Manager Joao Paulo Rodrigues are both very visible and approachable in the... More

Very friendly staff, lovely breakfast buffets, great pools (although could have been warmer!), grounds and facilities all great. Room furniture slightly outdated but otherwise room big and good sea view.

I've wanted to visit Madeira for some time and the reviews on Trip advisor encouraged me to try this hotel. This trip was to celebrate my 40th birthday a few weeks previous and although I mentioned this in my email to the hotel, this wasn't picked up by any of the staff, it would have been nice if they had... More

We have been using this hotel since 1999 and have returned most years since.It now feels like our second home with many familiar faces amongst the staff.The service in all the restaurants on the complex are good especially the Restaurant Mad and Alfama.Dancing in bar Portofino makes a good end to ant evening.Entertainment varies and is of good quality.The pools... More