A view from the top Old-world charm, flawless service and excellent food–breakfast, lunch and dinner–in a bucolic, other-worldly setting made our week-long stay at Casa Velha one of our most redemptive holiday weeks in many years. The hotel staff was exceptionally bright, friendly and attentive without the unctuous servitude that often mars the best hotel personnel. Of note was the... more

Casa Velha do palheiro a Trip Advisor Member from Hampshire. Had ten wonderful days in Casa Velha from 4th to 14th August 2007 surrounded by beautiful gardens , living in a luxurious room being looked after by a friendly & professional staff which made the holiday one of the most enjoyable we have been on. Just to add a little... more

This hotel is in a beautiful peaceful setting, the rooms are spacious and delightfully decorated and furnished, and spotlessly clean. The staff are the best I have encountered, they could not be more helpful. Excellent waiting staff, they were real characters. The food was just exquisite The gardens were beautiful, and well worth a visit I cannot wait to go... more

Visited the hotel earlier this year and had a very restful few days, though with some mixed feelings. The main house is wonderful and full of character, but the vast majority of the rooms (Std, Sup and Suites) are in rather charmless modern blocks outside. While very comfortable, our Superior room was a bit soul-less and maybe even a touch... more

A good hotel if: You don't mind waiting to be introduced to someone before they will return a 'good morning'. You are happy in a hotel which is frequently buried in cloud You are willing to wait 45 minutes for your breakfast egg. Staff are, at best, formal , and at worst, somewhat indifferent. Yes, the gardens are wonderful, and... more

The Casa Velha do Palheiro offers well appointed accommodation in a peaceful hilltop location, surrounded by mature woodland and a multitude of shrubs and flowers. From the grounds visitors can enjoy spectacular views across the bay to Funchal and the ocean beyond or up into the hilltop villages. Rooms are large, fairly traditional and well stocked with complementary fruit and... more

I had been recommended Casa Vehla by a business colleague and had no hesitation in booking during a two day business trip to the island in November. I had an excellent stay. The hotel is set in superb, peaceful, surrounds within the famous Palheiro Gardens and the food and attention to detail by the staff were excellent throughout. The staff... more

Review Casa Velha Hotel, Madeira Portugal Having never experienced the delights of Madeira before my wife and I have absolutely no hesitation in recommending the charming and historically fascinating Casa Velha do Palheiro Hotel. We stumbled across this property purely by chance during our limited research of the Island back in the UK. Somewhere calming, peaceful and away from the... more

Just returned from a week's holiday, staying in this fabulous hotel. It far exceeded everything we had expected and the staff especially, were extremely friendly and helpful and did all they could to ensure we were comfortable. I would not hesistate to recommend this hotel 100 times over and will certainly be planning a return visit. more