Had a good holiday the staff were obliging friendly nothing was to much trouble, the lounges and bar were furnished with comfortable chairs which was a bonus, the food was excellent , a good relaxing holiday with good weather as well, thankyou. more

Our spirits lift as we leave Funchal airport to be greeted by a smiling Estevao who will take us to our favourite holiday destination, the QSJ! Estevao will meet independent travellers if required and he also drives the hotel minibus twice-daily (except weekends) to & from the city centre. Recent disturbances are over and although these never bothered us, it... more

This is the 5th time we have now visited this hotel and our return was just as pleasurable as normal. Madeira is a wonderful island but it is this hotel we return for so that we can totally relax and enjoy being pampered. Since our last visit 18 months ago, a new pool, spa and bar area has been created... more

We have just returned from a week at this lovely hotel. The previous reviewer has said it all. We were most impressed by the helpful and courteous staff, nothing was too much trouble. The small things make it all special, for instance, linen napkins and place mats for lunch at the pool bar instead of paper ones, complimentary bath robes... more

We love this place! To avoid possible confusion in what you are getting we should point out that it has 5 stars but you should not think of this as a 5-star hotel because it is technically an Estalagem - Portugese for an “inn” and in British terms is nearer to a country house hotel with 40 or so rooms,... more

What a wonderful hotel this is. The staff make you feel like you are at home and are there ro provide whatever help and support you need regarding local information and trips. it was my husbands birthday whilst we were there and they provided cake and champagne. The rooms are large, well appointed and clean. The hotel offers both indoor... more

This was our third vist and we saw the same friendly, helpful staff who made our stay such a joy. Nothing was too much trouble ,especially with food allergies in the restaurant, they always came up with a wonderful dinner.Look forward to our next visit. more

This was our second visit to this wonderful hotel. We would strongly recommend it to any couple looking for luxury with a friendly face. The staff go out of their way to make your stay enjoyable and speak several languages. The location is a little way out of the main part of Funchal but there is a courtesy bus and... more

If you like a small hotel with all the services of a large one this is for you.Only 40 rooms but an indoor pool,an outdoor pool,spa,gym,concierge.You name it,they have it. Friendly staff,all of whom speak excellent english,as well apparently as french,german,spanish. The bedrooms are large and comfortable,,and the public rooms are well supplied with comfortable armchairs into which you can... more