We only had 2 nights at this wonderful hotel in January but really enjoyed ourselves. The rooms are well appointed and the views are magnificent, however, the hotels biggest asset is its staff, they were delightful, friendly, helpful and informative. Nothing was too much trouble and they certainly made our stay perfect. We did do the hotel levada walk and...
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It is always a pleasure to go somewhere peaceful, beautiful and with commanding views..and this place certainly has all of these things. The resort is situated in the hills overlooking Funchal and its harbour. There are two large, but not obtrusive buildings housing reception/spa and restaurant. The accommodation is in semi-detatched bungalows set in landscaped gardens lush with local plants.....
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Don't miss the opportunity to enjoy the Madeira. And if you do it, you have this great hotel waiting for you: it's very charming and people are very nice and the service is great. The restaurant is also great. If you want something quiet and different...this is the right place to stay.
The only problem is that you're far away...
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Dear Guest,
Thank you for your complimentary feedback. Indeed Choupana Hills, as the name say, is at the mountain, 600 meters above Funchal to enjoy the quietness, pure air and its amazing view. We offer our scheduled bus to shorten the distance between Funchal and our hotel or restaurant, but we understand your point of view.
We hope we can...
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We stayed at the begining of December when the hotel was very quiet but we got the impression that it never felt overcrowded as there is so much space. The view of Funchal from our balcony was outstanding. The staff were extremely friendly and happy to help without being remotely over bearing. The breakfasts were amazing and well worth getting...
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If you are looking to escape the winter and enjoy incredibly beautiful nature in a setting of good taste, fantastic but discreet infrastructure and excellent service - this is the place! It has 2 heated pools, one indoors, one outdoors - full spa facilities, excellent restaurant, a view to die for ....from everywhere! (including most of the deluxe chalets which...
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Dear Guest,
It is delightful to read such a positive review from our hotel and team. Thank you for that! It really means a lot to us to know that our effort is going on the right direction: guests' satisfaction. It is also good to know that our guest relations, Diana, was able to help you in everything you needed....
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Sorry its taken me a few month to write this review - I meant to write it as soon as we got back to share what an amazing time we had. This is a fabulous retreat set high up in the hills - you really feel that you could be in Thailand or somewhere equally exotic and remote. The staff...
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Dear Guest,
It might have taken you some time to write this review but we would not mind waiting even more for such detailed and good feedback! We really enjoyed reading your words and they provide us an even greater desire to keep improving our guest's experience.
As you mentioned, Choupana Hills feels like an "exotic and remote" place but...
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LOCATION: Winding way up in the beautifully lush hills, past the botanical gardens, up near the tops of the levadas, you find Choupana Hills. It's serenity and beauty are astounding. The view of downtown funchal is breathtaking and gives a new appreciation for the city center of the island. We loved the location. The shuttle service to the city center...
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Thank you for your so rewarding review! It is really nice to read your words and to know that everything in our hotel was accordingly to your standards.
The location of the hotel, although of not very easy access for those who visit us for the first time, is the best location for those seeking peace, quiet, fresh air and...
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Fantastic property. If you are looking for a quiet hotel, away from the city center, with fantastic service, fantastic food, amazing views... You've got it. It also has a levada going through the grounds of the hotel which means you can go for a hike without having to drive. Thinks you need to be aware of. Difficult to get to...
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Dear Guest,
Thank you for your reviewing our hotel as fantastic. Indeed our location, on the top of the hill has its advantages but also some disadvantages. As you mention, some of the advantages is the amazing views over Funchal, the quietness, its green surroundings and the levada which can amuse our guest for at least 2 half-days if one...
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Lets get some of the negative comments out of the way.
"It's a bit remote" - Well the clue is in the name Choupana Hills!! Situated on the side of the hill overlooking the harbour with a view that changes every hour - you can't get better.
"It's a bit quiet" - Well - that would be because you are...
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Dear Guest,
Thank you for your overwhelming review.
Specially, for understanding our concept so well and for promoting it to friends
Hope to see you again.
The Choupana Hills Team
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Recently returned from a 5-day stay at the Choupana Hills, and it made our stay in Madeira (once we'd found the hotel up some pretty steep and winding roads!) We loved the island and having such a great place to come back to (or not leave) really improved the experience - all the staff were super, very friendly and helpful,...
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Dear Guest,
Thank you for reviewing your great experience at Choupana Hills Resort & Spa.
In the coming months, we have several improvements to implement in our Resort, so next time you visit us we hope to exceed your already high expectations.
The Choupana Hills Team
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