from the start we had a wonderful impression of this hotel.staff ,location,value for money.had a wonderful room,breakfast every morning on the balcony .before we went to maderia i looked on trip advisor to rate this hotel.a lot of people said the coffee for breakfast was horrible .the coffee was great.we had a wonderful sea view didnt pay any extra.it was... more

If you are intending to stay here in the next few years beware. Fantastic staff and reasonable accommodation but not 4 star.The hotel is looking tired and the air conditioning in August was poor. We had to keep the patio doors open at night but then there is the Naval Club below who like to thrash out booming music until... more

This is a comfortable, clean hotel with friendly staff. Could do with a decor overhaul but this is only cosmetic. Rooms cleaned daily, sheets changed twice in week. Food good. I will be back. more

For a supposed 4-star venue, this hotel is shabby and severely needs an upgrade in terms of cleanliness, decor, staff friendliness and professionalism. Not a recommended hotel. more

We picked this hotel for its consistently good reviews on Tripadvisor and were not disappointed. The staff were extremely helpful and always took the time to answer our questions. Ours was a cheaper room with a view of the Estrada Monumental (sorry, "mountain view"), although the road was fairly quiet at night and did not disturb our sleep. Breakfast was... more

on checking in we found that other guests had sea views like us without paying the 100 pound surcgharge!!!what a rip off!!!!the receptionist couldnt move me to a different room for 2 days!!!!but they were not even 50 percent full!!!fernandino the pool attendant was most unhelpful but he has become jaded as he is there 18 years!!!! fransisco and ishmael... more

This was our first package holiday, and first time in Madeira. The Baia Azul is right at the Westernmost point of Funchal's seafront. Like many of the hotels it is large and a bit anonymous, decorated in a style I would call The Shining meets Folkestone circa 1958. But don't be put off. It is a fantastically comfortable place, the... more

Would highly recommend the Baia Azul. We booked a five night short break through Expedia anjd were not disappointed. Most of the reviews we looked at were good and I would add to the positive revews re the Hotel. Good location, and if you book a room with a seaview the view is stunning, so would recommend it. Staff were... more

We had a pleasant and relaxing 8 day stay at this slightly faded/dated 4*. Staff at the Baia Azul could hardly be more friendly with the gardens/pool kept in good condition and rooms well made up each day but the management need to address certain issues, especially concerning the disappointing breakfasts. The quality of coffee is the worst we had... more