Despite some of the adverse reviews about the sevice, all the staff here were extremely helpful and polite. We stayed for one week which just flew by. We hired a car from the airport, (an absolute must) for around £130 which gave us the freedom to come and go as we pleased. We took our own sat. nav. which worked... More

It was about my fourth time in this hotel and certainly not the last... Excelent arquitecture with a superb indoor pool. The rooms are facing a beautiful variety of amazing trees... Never had dinner but found the staff quite friendly. Take a nice book and your girl and enjoy the relaxing atmosphere of true Madeira Quinta... More

The Hotel is beautiful, the facilities are great but the service could be improved a lot. The breakfast was the worse experience with limited selection (especially with fruits which is a severe problem given that its in Madeira). I reccomend this hotel if you want to stay out of the Centre and want to feel in the countrside. A good... More

We arrived at the hotel shocked at its location. We had been unable to get directions via the usual means, ie no sat nav directions, google earth etc. It is 9Kms outside Camerra De Lobos. This is a definite hotel that's a get away from it all, which would be lovely if the service was not so appalling. The sad... More

Be careful about this hotel.... it realy sucks... going there is like taking you money and put it on the Wc ! Its not a 5 star hotel, but yes a -5 star ! I did have dinner one time and it seams that the food was very old! ITS A NOT FRIENDLY HOTEL More

This hotel does not offer 5 star service, it is understaffed and out of stock of simple things like a bottle of coke or a half bottle of house wine. The over worked staff try hard, but the overall service to guests is slow, disjointed or even non existant. We waited 45 minutes for a cup of coffee in Henry's... More

This is really a lovely hotel. The infrastructures are really good. I've really enjoyed the pool (the jacuzzi and the turkish bath were ok too, though I think that the turkish bath was way too illuminated for allowing proper relaxing). Since it's a "quinta", there's lots of things to see notice that you'll need walking boots for longer walks). There... More

I love you so much to my stay at the hotel, space for pool and fantastic, the restaurant is beautiful, I loved to see that some fruits are grown on the fifth (biologically) but despite this, it has some drawbacks, such as the decoration of the corridors and the attitudes of the owner of the hotel, and what could be... More

My wife and I were travelling with a UK based specialist tour operator - Inntravel. We spent 2 nights of our holiday based at this hotel. We paid a bit extra for a suite on the 3rd floor. Our first impressions of this hotel were favourable. We had just walked for 4 hours along a levada and climbed a very... More