We were to stay here 3 nights, then visit Braga, but we loved the hotel and loved Porto so much we stayed for 8 nights instead. The Fenix considers itself to be 4-star, but it feels 5-star in every way. The price was great for value received, including a huge buffet breakfast. Location was super, next door to an upscale... more

We checked into this hotel for two days and instantly the service seemed a bit under-par. The staff there did speak slightly better English than in Lisbon, which (maybe it's just me) seems to be the case in Porto, but are not very friendly. Even when calling from the train station for directions, they proved unpleasant. Our room wasn't quite... more

The room was astonishing, exceptionally large and comfy. The bed was the best ever. The location was not central but since the city centre felt a bit dodgy we were pleased to stay in a residential area. the hotel had a parking charging 10euro per day. On saturday at th bar there was a bossanova concert which was delightful. The... more

We stayed at Fenix for one night. The hotel is ok, may be not 4 stars (need refurbishment) but clean and good value for the money. Also, convenient as location -4 minutes by tax to Ribeira. The breakfast was also good. more

I'm not too picky with hotels and have stayed in even a few 2 star hotels and never had any major complaints... but this hotel was very disappointing. I knew about the 1970s decorating from the other reviews, but overall, the reviews were positive so I thought it would be pretty nice. But from the moment we checked in it... more

Very large triple room, comfortable beds, very nicely decorated. Front desk very helpful. Breakfast was fabulous, so many things to choose from. Quite a walk to the historical center, and the river, however. 5 minute walk to the metro station (Casa de Musica). Shopping mall and grocery store next door. Restaurants in the area tended to be pricey, but did... more

I had a wonderful experience with very helpful staff at Hotel Fenix, when the hotel wifi didn't work and I needed to transmit urgent files. Couldn't have asked for better! The internet is another issue. I booked the "Free WiFi Package" but it didn't work, so they moved me from a great room to a good room, where the wifi... more

We stayed 4 nights. Particularly impressed with very helpful and friendly reception staff. The breakfast buffet was great with good choices and attentive staff who refilled dishes quickly. Lovely large room with fabulous double glazing which kept room quiet. The only small drawback is a 10-minute walk to nearest metro station, but buses are much handier. Overall, a very pleasurable... more

This hotel provides a good standard of service with large well equipped rooms. The hotel has no restaurant but provides breakfast in a breakfast room. This was a let down as the hot food was not even tepid. The hotel is well located and can be reached from the airport by using the very clean, cheap and efficient Metro. The,... more