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All 14 Saint-Josse-ten-Noode hotels

Sheraton Brussels Hotel

4.0 of 5
Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Hotel amenities
Sheraton Brussels Hotel
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Most recent review
4 of 5 stars Reviewed 18 June 2013
MarkWijman Viersen / Düsseldorf
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949 reviews from our community

Traveller rating
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    404
    210
    77
    35
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Families
110
 
Couples
216
 
Solo
90
 
Business
269
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Viersen / Düsseldorf
Top Contributor
73 reviews 73 reviews
61 hotel reviews
Reviews in 49 cities Reviews in 49 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Upgraded to One bedroom suite and received late checkout and lounge access without the need to ask. I am a returning SPG Platinum Guest. Rooms are a little dated but sleep quality is good as is overall level of cleanliness and nothing is broken. Offerings in the Club Lounge remain a little under par and could receive some more attention.... More

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London
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW via mobile

Stayed here for one night, and like people have said previously the hotel is dated and could do with a refurbishment. That being said, the location is great. The hotel is very clean, and for the price you pay I do not believe you would get better in the area. The rooms are large, and the beds are very comfortable.... More

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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

Good hotel good price just a short walk from the city and museums friendly staff only down side 14e a night for parking car. We had food in city one night and Brugge another so never ate here looked a bit expensive

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
17 June 2013

Thank you for taking the time to leave a review. We are glad that you found your stay to be good value for money overall, and that you found our staff friendly and the levels of service and cleanliness to be very good. The Manhattan parking facility behind the hotel is not owned by the hotel, but the front desk... More

Stockholm, Sweden
Top Contributor
92 reviews 92 reviews
89 hotel reviews
Reviews in 67 cities Reviews in 67 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 5 June 2013

The hotel is quite old, and you realize this from the furniture, the total aspect of the hall, elevators etc... so really nothing special. The position is nice, right in the center of the city. The staff is generally unpleasant, they look at you as if you are bothering. The toilets are quite old as well, not so clean, the... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
6 June 2013

Dear Alessandro - Thank you for your comments. Please know that the management team continues to discuss the renovation planning with our owning company which should start in the (hopefully not-too-distant) future. For the staff, we are surprised to read your comments because, with respect, we generally receive quite good comments on our staff helpfulness, professionalism and Sheraton attitude! We... More

Paris, France
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 May 2013

It's a very convenient located hotel in the heart of Brussels and only short walks away from everything. To get to it from the Train station it is very easy with the underground. Staff are courteous and rooms are very big and clean. Breakfast is good however expensive for the buffet. Would recommend it to business or holiday travellers.

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
1 June 2013

We appreciate your positive words and scores, your recommendations to others are much appreciated! We are especially glad that you took advantage of our central location, and that you found our staff to be "courteous" and the rooms to be "spacious and clean." Look forward to seeing you back again soon at the Sheraton, Palmer Colamarino Hotel Manager More

Israel
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 May 2013

Very large hotel situated at the center of town. The room was very spacius. The price was very reasonable. The staff was very attentive and helpful. Although renovated, it looks a bit old. Drawbacks- They charge for Wifi, they give you 30 minutes free for each day. The internet stations in the lobby only work from time to time. The... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
31 May 2013

Thank you for your overall positive review and great ratings. Our "very attentive and helpful" staff appreciates it very much! As points of accuracy/clarification, our in-room internet access (wired or wireless) costs only 5 Euros for Standard Internet 24 hour access, and as our guest you receive TWO complimentary log-ins each day, for up to 30 minutes each. In additon... More

Cali, Colombia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 28 May 2013

Nice modern hotel, Club rooms are extremely spacious and offer nice views across the city. Location is very central and close to metro and other transport links. Food was incredibly overpriced and simple terrible. We ordered chicken dishes but the meat didn't look or taste like chicken! Check in and checkout was efficient. Staff at the bar friendly however not... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
29 May 2013

Dear Alex - Thank you for your review and overall positive comments (except for the dinner which we are very sorry to hear was not to your liking :-/ ). We really look forward to having you come try us again during your next stay in Brussels! All the best, Palmer Colamarino Hotel Manager More

Stirling, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 28 May 2013

Myself and my partner stayed here for one night, we paid £70 for a double room. Overall, the hotel is dated but these sort of chains such as the Hilton, Ramada and Sheraton are all stuck in a bit of an 80's time warp. First impressions the hotel is large and was easy to find from the North train station.... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
29 May 2013

Dear UK traveller, Thank you for taking the time to leave your review. We are glad that you enjoyed the large and comfortable room and Sweet Sleeper bed. As the receptionist should have explained to you (and apologies if it was not well explained), it is Sheraton's standard policy to block 50 Euros per day on your credit card for... More

Purmerend, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

Because I stayed in this hotel before I booked it again for one night because of its location and an attractive room rate. The room was on the 22nd floor, Sheraton Preferred Guest Level, with a view on Place Rogier. The room was clean and spacious, the king bed very comfortable. There was widescreen TV but it took a time... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
29 May 2013

Thank you for your complete review and positive comments and ratings, very much appreciated! We do hope you will come back soon to your Sheraton "home-away-from-home" in Brussels for all the amenities and central location as you have mentioned :-) Very kind regards, Palmer Colamarino Hotel Manager More

Limassol, Cyprus
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 28 May 2013

The Sheraton was a 5 star property but has already lost a star. Given the level of service they are still great, having a pool is a nice token but the pool is really ice-cold without any pleasure in using it. We got an upgrade to the Executive Floor, which rooms in the same over-aged and worn-out stage as the... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
29 May 2013

Dear traveller - We are sorry to read of your disappointment opn certain aspects, although we are very glad to hear that you think our service is top ranking :) For a point of accuracy, our rooftop swimming pool is kept at a constant temperature of 26 degrees celsius. And I'm not sure we understand your comment on not receiving... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Grand place(21)
  • Very nice(8)
  • Good location(7)
  • Top floor(5)
  • Gare du Nord(5)
  • HOT WATER(4)
  • Breakfast buffet(4)
  • Metro station(4)
  • Grocery store(3)
  • Train station(3)

Additional Information about Sheraton Brussels Hotel

Address: Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Saint-Josse-ten-Noode
#3 Family Hotels in Saint-Josse-ten-Noode
Price Range: £
Hotel Class:4 star (4*)
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Also Known As:
Sheraton Brussels
Brussels Sheraton
Sheraton Brussels Hotel Belgium

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