nice clean but basic apartments, beware of early departure. We booked from 28/8 - 5/9/09. We were asked to depart at 10am on 4/9. we asked if we could keep apartment until departure time of 01.30 on 5/9. We were asked to pay a further 20 euro which we did we were then told we had to vacate at 1700... more

What put me off this accommodation was the management, and the way that they deal with customers. We went in to book a room, were quoted a price and happily took the room. Only to later find out that in order to use the safe, put on the air-conditioner etc we would have to put in a daily extra fee... more

Have just arrived back from a week in Crete, at the Astra Village apartments, Koutouloufari - my wife and I and three teenagers (17, 15 & 15) Booked through Portand Direct and therefore all travel was through Thomsons. Can’t praise Thomsons enough - collecting the tickets at their office at East Midlands airport took less than five minutes, Check -... more

Stayed here in May 09, three generations, us oldies, with children aged 20-25 with partners and Grandkids aged 7 months & 4 years. Excellent accomodation, cleaned everyday, all the staff were pleasant and went out of their way to help, when one of our party locked themselves out at midnight. Bar prices were reasonable, and they always re arranged the... more

Just returned from 2 weeks in Astra Village, the apartments were very clean and tidy. The only let down was the pettiness of staff. Air Con is €9 per day - extremely expensive and into our 2nd week we were told not to take our own water/food down to the pool and that we had to buy drinks from the... more

Our stay in Koutoulafari was the best Holiday we'd had! The Astra is a brilliant hotel, it isn't exactly five star, but you get more than you pay for. The rooms were cleaned regularly and were secure. Lots of space, and the maids do thier best to keep the place clean! You have to pay extra for air con, so... more

This was our first time in Crete we stayed at the Astra Village, we were given room 51 which was floor level with no views exept people lying around on sunbeds by the very small pool. We had no privacy and had to keep our doors and curtains closed,. We couldn't sit outside due to the large ants and spiders... more

Have just got back from the Astra village apartments. Had a lovely time. Complex is charming with two pools, although not very large are good for a cooling dip. Staff were so friendly and nothing is too much trouble. The guys in the bar, John and Alex are a scream! Apartments are basic but comfortable and are cleaned regularly. The... more

The astra was nice and central for the village, however when we got there we discovered that there had been 6 break ins in the previous 2 weeks! After some pressure extra security was provided, but at first the hotel and Thompsons were trying to blame each other for not providing it sooner. We felt that we should have been... more