The hotel is quite nice but for an expensive 4* it did not quite match the rating in certain aspects eg shampoo but no conditioner no tissues no iron terrible 'hosepipe' hairdryer no entertainment after 9.30/10.00pm no music even in lounge bar The food however was very good in variety, especially the desserts. Quite isolated with nowhere within walking distance... more

Only one complaint - seems to be common in Crete - Hotel bar prices very high e.g. whisky €7 a shot, compared to €13 for a litre bottle in the supermarket over the road! So, buy from the supermarket and have your alcoholic drinks in your room! Apart from that, we found the hotel very clean, the staff were very... more

My wife and I have just returned from this hotel. We had a good two weeks holiday at this hotel. A few disadventages but dont let these put you off. Sunbeds at beach at the be paid for 4 euros each for the day. The hotel said that it is a public beach. Why are hotel staff collecting the money... more

Just returned from a week stay at Iberostar Mirabello Beach. We were there with our small child and everything was just perfect. After reading some of reviews from people complaining the staff we were a little bit worried but it turned out not to be true. Everyone was nice and helpfull therefore I can not understand people writing all those... more

After reading some negative reviews on the Mirabello Hotel we were worried! We found this hotel to be absolutely great for our family holiday. The room was spacious, light and decorated in a modern funky style with a GREAT view of the sea. The bathroom was much better than anything I had ever seen in Greece! Downside was that the... more

My sister and I stayed for a week at this hotel. I was a bit dubious after reading some of the reports about it but I thought I should see for myself. The hotel and location could not be faulted, however although it didnt happen to us there were a lot of over booking (how can management let this happen),... more

We had a group of 7 people (3 couples and 1 single) and had booked 4 double rooms way back in February. When we arrived, they had just assumed we were a family and put us in two villas in the village rather than the rooms we'd booked. They clearly realised their mistake as we arrived and tried to palm... more

Just got back from one week's stay, half board, at hotel Mirabello. When we checked in we were told that we couldn't have the room we booked for the first 2 nights of our 1 week stay as there were problems with the electricity...we found out the next morning that the reason our room wasn't available was become some-one else... more

I have just returned from a week long holiday at Mirabello with my boyfriend and we had a fabulous time. The hotel was very clean, the vast majority of staff were very friendly and the food was excellent. We stayed half board and although many people commented that the food could be quite "samey" I have to say there was... more