Just spent 4 nights at the Elounda Bay Palace at end of June. We have very mixed feelings about this hotel. They proudly brag about being one of the "Leading Hotels of the World" to excess. Because of this, we expected more. Perhaps we would be more impressed if they were less impressed with themselves. The arrangements for pick up... more

We had a disasterous arrival with no care or compassion for a wrong booking that placed my 4 year old twins in a cramped smoking room. And I had to make a lot of noise to get us into something habitable - it was late on a Sunday but you expect 24/7 at a place that charges like this. after... more

Stayed 12-19th June in cheapest mountain view room (just visible through bushes). Room located in old block and although of good size was in need of updating - especially bathroom which had very worn marble - updating does not just mean adding a large LCD TV which had been done. Everything functioned and clean, but biggest let down was quality... more

The setting and location of the hotel was beautiful and the private beaches were just perfect. It was a hotel of exceptionally high standards. However, I agree with certain other reviews that they tended to look down on you if you were not spending excessive amounts of money in their over-priced hotel. The manager in particular was a total snob... more

My wife and I spent 10 days at the Elounda Bay Palace hotel from 3rd-13th June. We choose a mountain view room, which on arrival turned out to be very comfortable and clean. This was in the newer block and faced the hills and pool. Stunning location between rugged mountains and turquoise sea. We found the facilities and service flawless:... more

This is a class hotel, ok the drinks are very expensive but who needs to drink in the hotel when a short walk to the village means you can eat and drink much much cheaper, everything about the place is 5 star, the staff are more than helpful any small complaint is dealt with straight away with a minimum of... more

What can we say, superb hotel, superb staff, superb setting. As a couple who both work hard, day in day-out, we decided to take a week out to relax and recharge our batteries, we can honestly say this is the place to do it. The food and services are out of this world; our room/Bungalow which was one in seven... more

Fabulous hotel. Our room was a private suite with a pool, not huge, but stylishly furnished and clean. To be honest, we thought the hotel was far to expensive to use the resturants! Plus, we were worried we'd run out of money! about 42 euros for a couple of sandwiches and beers! (We walked 15 mins into the main Elounda... more

We stayed a night at the Elounda Bay Palace in April and were very happy with the hotel and the surrounding area. We arrived before the main tourist season and as a result were two of only a handful of guests. The staff was extremely helpful and the location beautiful. We took a ferry from Athens and bus from the... more