Very steep hill from reception to apartments and not suitable for elderly or young children. Some staff unhelpful and rude. Amenities run down - smelly drains and shed with no airconditioning and weights was fitness room! Spa bath beside pool broken and 2 computers both out of order for a day. Breakfasts had very little choice , but evening meal... more

I booked this hotel without any prior knowledge of it or its location in Elounda. When we arrived we found it is situated on the side of a very steep hill some 500 metres from the main town. Luckily we arrived by hire car. The hotel does run a courtesy bus service to the town. Maria, on reception was very... more

Arrived at 3am, picked up by owner at bottom of the hill who opened the mini market so we could get water (and beer) at this hour. chose self catering which meant we only ate in the resturant a few times in the morning and evening the food always was good and interesting. As was last minute booking did not... more

The location of this hotel is in the mountains which mean fantastic views from your room balcony and from the bar and the restaurant. There is about a 15 minute walk to the beach and town down quite a steep hill, which is fine is your reasonably fit, if not you can hire a car. The accommodation was very disappointing;... more

Just arrived back from Crete staying at the Elounda Residence. The hotel was of a good standard for Greece. We stayed half board in a self catering apartment which meant we had a fridge etc. The view from our room was amazing! The views of the bay and beyond were breath taking and a real treat to look out over... more

Just back from staying on an apartment basis in this hotel and can't praise it enough. All the staff were helpful and the room was spotless when we arrived with bedding and towels changed virtually each day. We only ate at the restaurant a couple of times but on both ocaasions we had no complaints and the veiws are breathtaking.... more

I stayed at the Elounda Residence with my wife & 10 year old daughter in May,We had a wonderfull time.Our apartment was basic but very clean,it was well equiped with eveything we needed to make our stay comfortable.The staff were Very friendly and could not do enough to help us from the moment we arrived. The apartments were cleaned every... more

Fantastic views and very friendly. Generally the hotel, restaurant and apartment were all very clean and in good working order. The pools (large and kids pool) were next to each other and ideal for keeping an eye on the kids whilst having a swim. Not too busy as a lot of guest seem to go off for the day to... more

A very well run hotel - staff could not do enough for you. The food was traditional, well worth trying all the dishes. Rooms were spotless and cleaned daily. Spectatular views all round. Elounda habour was a short walk down hill but never made it uphill - taxi only 5 euros. Great places to eat and drink and plenty for... more