I am a business traveler and stayed here 2 nights. I felt the employees at the front desk were very unprofessional and certainly didn't want to hear my concerns about my room. My room overlooked the ferry port and the port's public address system could be heard most of the late evening hours and started up around 5am. I asked... more

We stayed at Atlantis for one night in July 2008 as we had to catch a ship the next day. The hotel is very conveniently located, near the port and very close to Heraklion's center. Our room had a nice view overlooking the port and parts of the city. The staff was very friendly, made us feel at ease and... more

We were arriving at Heraklion Airport late and we needed a conveniently situated hotel were we could lay our heads AND see the Minoan Treasures next morning before returning to the airport and picking up our hire car. The hotel is convenient - 15 euro taxi ride there at about 2300 hrs, 10 euros back the next day. Its also... more

Once we figured out how to get here we were pleased with what we found. An obviously business-oriented hotel, there was nothing at all charming about it. It was clean, with reasonable service. The location was good, close to the ferry terminal as well as most attractions in Heraklion. I'm not sure we'd go back to Heraklion, but if we... more

My girlfriend and I visited this hotel for three nights in May 2008. On arriving at the hotel we were basically ignored by the front desk, even though there was no one else around. There was also no one to help us with our bags. We managed to get the attention of the front desk staff and were checked in,... more

I stayed at the Atlantis for one night in fall 2007. The location of the hotel is excellent, and it had some other nice features as well. It’s not the most charming hotel, however. Positives: – Excellent location near the center of town and the archeological museum. I took a walk from the hotel early in the AM as Iraklion... more

We stayed 4 nights in this hotel with our group of 20. We all had clean large rooms with clean huge marble bathrooms, good service at reception, DELICIOUS breakfasts, good location for sightseeing. The ONLY negative was the noise of the jet planes going overhead. We were in room 517, and it sounded like the planes were directly overhead. Not... more

Thank goodness we had only one night here! I've stayed at much better Motel Sixes (California) than this five-star ashtray. The stench from the nearby port doesn't help matters, either. Our room (112), definitely a smoking room despite its designation otherwise, was in absolute need of steam cleaning and renovation. The upholstery was stained and the carpets screamed "SHAMPOO ME!"... more

Booked 5 nights to attend a conference at this hotel. The room was awful: dingy, smelly, too hot and noisy. The hotel itself is a let down and definately not 5*. Stayed the first night and then moved to the Astoria up the road which was a great hotel, modern, clean, quiet, nice staff - the exact opposite of the... more