up on check in we were told that we were booked for only one person, when we booked for two, and that we would be charged an extra 50 euros, after they had already charged our card a week ago for more than our quoted rate. we got a very round about answer about the cost of making calls with... more

Stayed here for one night after getting off of a ferry. Walked up to the hotel and it looked good - beautiful entry, modern interior. That's where things went a little off the rails. Check-in was fast, the staff member confirmed that I had reserved a non-smoking room then proceeded to allocate a smoking room to me (which I only... more

perfect hotel. came upon it unplanned, just looking for a hotel near the port. great service, wonderful comfy rooms, amazing bathrooms, beautiful common areas. I was feeling the rugs in sitting areas! more

We came upon this hotel by pure chance when the 'delightful' Cretan petrol stations went on petrol strike without an apparent thought for anyone else leaving us and our hire car stranded in Heraklion. The staff were marvellous. They juggled the rooms to find this weary and stressed couple a room for the night. They upgraded us to try and... more

Needed a hotel that was good and located centrally on the island to explore Crete due to my wifes Dialysis treatment in Heraklion. SPOT ON AND A1. Thanks to peoples reviews I made a great choice. Look its not cheap but as one review said, you get what you pay for. The place was very clean, the girls from housekeeping... more

Great hotel in the heart of the city. We stayed at an executive room overlooking the city (view to the sea is more expensive) and loved every minute. You totaly get what you pay for, from the room to the staff service. Everyone was very kind and helpful. The room was amazing, pretty big with Bulgari toiletries. Wooden floor everywhere.... more

We stayed one night in Heraklion before taking the ferry to Santorini. When we booked the room, we asked specifically for a non-smoking room. At check-in, the reception confirmed a non-smoking room. However, there were ash-trays in the room and the room smelled smoky. The hotel lobby and breakfast room were very smoky. On the positive side, the view of... more

.We stayed 1 night.The location is excellent if you want to next to its harbor. The bus station is right at its door if you coming from Chania Clean comfortable room, and nice breakfast. more

The Megaron was a very nice hotel. The room was large, clean and comfortable. More channels on the TV than I get at home! The staff was very helpful and courteous. The restaurant was very good, but should have been for the prices. The location is excellent if you want to be in downtown Heraklion or next to its harbor.... more