This hotel has a fabulous location and appears 5 star but our room could have done with a bit of a refurb cleanliness was not an issue but carpets and wardrobes very much in need of replacing but the staff and are all the other faculties were excellent especially dimitra from the outside part of the restaurant she was wonderful... More

booked last min..2 twin rooms.took father..rooms 123 & 421..'garden' view was sold by thomson but wasn't a 'garden' view, looked on to side road..that was bit of disappointment, but orange juice as we checked in,retro service with smile,(suitcases taken up to room etc.),they also tried to put 2 twin rooms in as ONE roomI(this has happened before with thomson when... More

My husband and I booked this holiday in October, for a week for our honeymoon. First Impressions: We were actually a bit worried when we were dropping people off at their other hotels as the town looked very rugged and not like you would find this hotel in the area. However we were pleasantly surprised when we arrived. The hotel... More

Fantastic location is the only way to sum up this little gem of a hotel. It is right in the centre of Rethymnon bay with a lovely beach on the door step and only a short stroll along a nice prom from the old town and Venetian harbour of Rethymnon itself.Here you can shop in a maze of interesting side... More

The communal areas in this hotel are quite luxurious but the room we had, although spotlessly clean, was in need of refurbishment. Lovely little touches in the room, welcome wine, good toiletries, robes/slippers etc. Very pleasant and helpful staff. We stayed half board and found the food selection a little repetitive and quite often not hot enough. However, we always... More

Stayed here for a week in April 2013, first impressions were good. Greeted with orange juice and porter delivered cases to room. We upgraded to a room with a sea view, which was not worth the extra money, as sea could only be seen from one half of balcony. Furnishings were very tired and no way 5*. Chairs on balcony... More

A three nights experience in this wonderful hotel allows a very fair report . Location is excellent being at the same time "in town" and on the beach across the street . Yet , there are three pools inside ...Rooms are well kept .Upon your arrival mineral water and white wine bottle welcome you with the compliments of the management.... More

Wow I want to say awesome hotel, its location is excellent. The staff and service at one level above the rest. You can not describe the wonderful experience we had in this hotel. The food is excellent. The service is excellent. Amazing staff. The rooms are perfect. And just a perfect vacation! Wait to go back again.

In all my time travelling around the World, I have never experienced such a wonderful hotel, right across the board. The staff, from chambermaids to hotel management were the friendliest,most accommodating people possible. Everyone had a smile . The food was first class and I would not hesitate in encouraging anyone to stay here. We stayed half board, but on... More