We booked our 2 night stay through Hotels.com, after booking I read up on the reviews... and I have to warn others that all the pictures on the web site are from the renovated "luxury" rooms, not the standard or comfort rooms! We booked a room that was supposed to be big enough to sleep 4 people (2 adults, 2... More

I spent the night at Svanen Hotel because of an early 6 am departure out of Billund Airport. Fabulous room with great clean fluffy duvets and pillows. Had the best shower so modern I probably did not get streams from all the faucets, one of the best showers ever experienced in Denmark. The very newest coffee/espresso machine, i-pod in the... More

Yes it is a motel but my room was more comfortable and modern than other Danish hotels I have stayed in and the staff were polite and helpful. I would stay there again. As a place to stay I didn't have any complaints. The reason Svanen doesn't get a 4 is because the restaurant is overpriced. The food is good... More

I don't get it. Why list yourself as a hotel when it is clearly a motel? Place is ok but not a 4 star hotel/motel. It is impossible to watch TV from bed since the room is L shaped and they place it behind the L. Look on their web site and the entrance is beautiful until you figure out... More

Food was absolutly crap. they served monday the 12 sep, 'wiener schnitzel'' but but this was made of a bloody steak meat and not nice veal meat .. the taste was awful bloody and this combined with ''breadcrumbs''... The waiters didnt understand anything, price was crazy.. We will never come there again. ksn More

Overcrowded with families with small children. Unpersonal service..or actually no service. Seemed to us like an advanced form of a hostel. Rooms were small, run down and were terribly hot and stuffy. Restaurant so expensive we chose to eat outside locally. More

Even allowing for the unfavorable dollar exchange rate, the $200 (DKK 1095) I paid for a single night's stay in this hotel was basically offensive. Broken furniture, cramped space, a leaky and vaguely disgusting shower, and a whiff of something like mildew greeted me as I walked in, and were it not for the late summer sun of Denmark I... More

We booked a basic standard room and paid 185 dollars per night (Room. 25) - two adults, one child. The room was very overpriced for what we expected. The room had a strong smell and there was mold on the windows. Poor mattress - no more than 5 cm thick. The air conditioning vents, not working, were exposed with spider... More

We booked here to be near the airport and chose it because it described itself as a boutique hotel. It is no such thing. It is an overpriced, comfortless motel. The rooms are laid out in blocks with cars parked outside and since the temperature was minus 10 when we were there, we froze going to the dining room. I... More