I had to stay here but never again. I am a Platinum member of Intercontinental and got he worst room of our group. Check-in took 20 minutes to find my reservation (through their own LHW!!) and then they wanted to DOWNGRADE me from what I paid for... Lobby looks tired and the rest as well. Service in the breakfast room... more

We were at the Grand in Stockholm for 1 wk and totally enjoyed it. The only frustration was waiting for our room upon arrival. We came in early but we got it after the stipulated time. The room we were slated for was still being occupied. They tried to please us by putting us in one of their older rooms.... more

We are a family of five - two adults, three children under seven - and wanted to have a treat in Stockholm for the first of May holiday. Grand were the only hotel in Stockholm (out of thirteen) to be really welcoming when we rang to ask about booking one room for all five of us, which pretty much settled... more

My boyfriend and I have tried out many 5 star hotels around the world. Our experience in Scandinavia is that 5 star hotels usually lack the extra service and luxury feeling you find in many other countries. From the moment we entered Grand Hotel, was it an ultimate luxury experience. First of all were we upgraded and enjoyed champagne in... more

This hotel is very well located, right in the heart of the old part of the city and within easy walking distance of the city centre. The room was excellent, quite large, with a slightly small bathroom, but very well laid out and designed, with high quality furnishing, something you would expect of a 5 star hotel, although sometimes you... more

This Hotel does what it says on the tin. Classic 5 *, excellent service, comfy rooms. Not exactlymodern but has a lot of character about it and is at a great loaction. One of my favourites to with work colleagues. The coktail bar is great and gym facilites 5*, modern great equipment and sauna and steam room perfect. Breakfast was... more

The Grand is one of Europe´s classic hotels. I dealt directly with the hotel and got a junior suite for about $175 (normal rate: about $800). Can´t complain about that, but the hotel in general disappoints. Staff is refreshingly distanced (typically Swedish), but slightly rude. Restaurants are good but will break your bank, seriously. Two-course meal with a bottle of... more

We stayed at this hotel for two nights before setting out to the Ice Hotel. What can I say about this lovely hotel that has not been said before? It was all you should expect from a 5 star hotel within Europe, clean sophisticated, great amenities, yes another top notch hotel. The location was excellent to get around, our room... more

The Grand Hotel is beautifully furnished, centrally located & has a wonderful view of Stockholm. Also, the food is topnotch. However, we felt it was overpriced for what it is. They forget to service our room one night, when we called for the bellboy they never came (we waited a half hour for them), our towel heater was broken &... more