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Freys Hotel

4.0 of 5
Bryggargatan 12, Stockholm 101 31, Sweden (Norrmalm)
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Freys Hotel
Ranked #45 of 161 hotels in Stockholm
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360 reviews from our community

Traveller rating
    105
    175
    56
    17
    7
See reviews for
Families
52
 
Couples
108
 
Solo
28
 
Business
60
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Espoo, Southern Finland, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 24 May 2013 NEW

I have seldom seen so different approach from the ladies in the reception. We came early and all the rooms were naturally not ready but the ladies were very frustrating and even angry saying we cannot guarantee anything before 3pm. Suddenly we got our room 4 hours earlier. The next morning, after our flight was cancelled, the reaction from two... More

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Poznan, Poland
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Very central and good location, great staff in all departaments and modern decor inside. My room was a litlle bit small than I expected but still comfortable. Everything was clean and fresh. A/C, TV , nice aminities. I had only small problem with heating system in the room and it was too cold for me in the night. Great breakfast... More

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Turku, Finland
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2013

We went here with a group of friends and liked the place, even though the rooms were a little bit small in size. Well, we are not very big, either, so it suited us just fine. Right in the middle of everything, excellent location. But might be a little bit difficult to get to with your own car because it... More

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NinniBLO, Guest Relations Manager at Freys Hotel, responded to this review
5 May 2013

Thank you for your review. It was nice to hear that you have enjoyed your stay with us! We found it sad to hear that you think our rooms are a bit small. However we hope seeing you again at Freys Hotels in a larger room next time. Best Regards Ninni Blomberg Guest Relations Freys Hotels More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 April 2013 via mobile

First impression was not good. We had to stand and argue with a guy about our booking, they had apparently done something wrong but he was grumpy and very suspicious throughout the conversation. Never apologized either. After having travelled with a small kid, you want a friendly reception. The room was also smaller than we thought and did not have... More

Was this review helpful? Yes 2
NinniBLO, Guest Relations Manager at Freys Hotel, responded to this review
5 May 2013

Thank you for your review. It was nice to hear that you have enjoyed your stay with us! We found it very sad to hear that one in our staff didnt behave well. We will of course take care of these immediately. For us at Freys Hotels is service and kindness the key words when we work . However we... More

Liège
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 5 April 2013

We had a great holiday at this hotel last month. One of my friends recommended this name and I stayed here with my wife and two lovely daughters. Property is intelligently designed and beautiful. Our room was well equipped with all the things of comfort and was cleaned daily. Bed was comfortable and big. Bathroom was functional and I had... More

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NinniBLO, Guest Relations Manager at Freys Hotel, responded to this review
5 May 2013

Thank you for your review. We are very glad to hear you enjoyed your stay with us! We hope to see you again at Freys Hotels. Best Regards Ninni Blomberg Guest Relations Freys Hotels More

1 review
5 of 5 stars Reviewed 4 April 2013

I have recently spent a wonderful Easter holiday in Stockholm. My experience in this great city was made all the better with a comfortable hotel ideally located close to the Central Station. My bedroom although small provided all I needed. The staff at reception were friendly and very helpful. And the meal I enjoyed in the restaurant was special. So... More

Was this review helpful? Yes
NinniBLO, Guest Relations Manager at Freys Hotel, responded to this review
5 May 2013

Thank you for your review. It was nice to hear that you have enjoyed your stay with us during easter. We hope to see you again at Freys Hotels. Best Regards Ninni Blomberg Guest Relations More

Konigs Wusterhausen, Germany
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 10 March 2013

'The location is great and the house full of history. The room was okay in size but the space between the bed and the wall was very small. And there was a strange smell in the room (from one of the pillows??) The breakfast is nice, the sauna is a historical journey (you feel like in the party cellar of... More

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See 8 more reviews by Armor-Reisen for Stockholm
NinniBLO, Guest Relations Manager at Freys Hotel, responded to this review
14 March 2013

Thank you for your review. It was nice to hear that you have enjoyed your stay with us! We found it very said to hear that you didnt like our pillows . However we hope to see you again at Freys Hotels. Warm Regards Ninni Blomberg Guest Relations More

Stockholm
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 March 2013

Enjoyed stay in hotel, always reliable. Will stay there again if I need to do so. Breakfast very good and location is excellent for the Arlanda Express. Would recommend it as a city centre location. Thanks

Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

Liverpool
Top Contributor
108 reviews 108 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 22 January 2013

I last stayed here about 7 yrs ago - i remembered it being a plush designer boutique hotel and feeling like someone rather special staying there. So, naturally, at the tail end of my New Years trip to Lapland we visited Stockholm and stayed here. The hotel had not changed but there was a certain something missing. I was in... More

Was this review helpful? Yes 1
TiinaKalpa, Director of Sales at Freys Hotel, responded to this review
29 January 2013

Thank you for taking the time to write your review. We are very happy that your choice of hotel even this second time was Freys Hotel , however it is very unfortunate that your visit wasn`t satisfactory this time . I appreciate the feedback about your stay and it was upsetting to hear that the sleeping experience could have been... More

Gravesend, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 21 January 2013

For fantastic transport links and walking distance to tourist attractions and city centre this comfortable hotel is ideal. We flew into Skavska airport by Ryanair and were a little apprehensive about the transfer time by bus to Stockholm but the buses (Flybussarma) were frequent,efficient and speedy and tickets could be bought at the bus terminal or online before travel. Furthermore... More

Was this review helpful? Yes
See 2 more reviews by woodsy_l for Stockholm
TiinaKalpa, Director of Sales at Freys Hotel, responded to this review
29 January 2013

Thank you for your review. It was nice to hear that you have enjoyed your stay with us ! Hope to see you again in Stockholm and Freys Hotel ! best Regards Tiina Kalpa Sales& marketing Manager More

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Hotel Summarization (Beta)

What travellers say

  • Arlanda Express(17)
  • Central station(11)
  • Old town(10)
  • Belgian beer(6)
  • Very nice(5)
  • Friendly and helpful(4)
  • Breakfast buffet(4)
  • Double room(4)
  • Gamla Stan(3)
  • Great location(3)

Additional Information about Freys Hotel

Address: Bryggargatan 12, Stockholm 101 31, Sweden
Phone Number:
Region: Sweden > Stockholm > Norrmalm
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #45 of 161 hotels in Stockholm
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Modern hotel offering warm hospitality, restaurant and bar; located in city center near shopping and major attractions. ... more   less 
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Freys Hotel
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