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First Hotel Reisen


Hotel class 5.0 of 5
Skeppsbron 12, Stockholm 11130, Sweden
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Reviews you can trust

85% Recommend
4.0 of 5 stars 154 reviews
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By trip type
All (154)
[ Date ] [ Rating ]
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4 of 5 stars
24 Oct 2009 | Trip type: Solo travel

This hotel is adjacent to Stockholm's Gamle Staen (Old Towm), which is very charming with it's narrow cobblestone streets. Also very close to the Palace, Opera House and is located right at the harbour, handy for ferry trips to the many islands. The hotel is older but in well kept condition and has a nice restaurant. more

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4 of 5 stars
Roskilde, Denmark
14 Oct 2009 | Trip type: Couples

Small rooms, but a nice view on the sea. A wonderful breakfast buffet and a small sauna with a planch pool. Nice stay with frienndly personal. more

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4 of 5 stars
Michigan
12 Oct 2009 | Trip type: Solo travel
1/1 found this review helpful

I stayed here for two nights in July 2009 while passing through Stockholm on a trip through Scandinavia. The service was good. Housekeeping did a thorough job cleaning the room. The front desk staff was helpful and efficient, if not particularly outgoing (although it may be a cultural thing, as I've learned in this region of the world.) The location... more

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3 of 5 stars
Ascot
2 Oct 2009 | Trip type: Business

Arriving with a client our welcome was considerably cold and officious. Ignoring this poor start I found my bedroom (superior room and paid more) rather on the small side, and a bathroom more suited to a gnome. I congratulate the person who squeezed in a bath, basin, WC, heated towel rail, and so on into a matchbox area - I... more

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5 of 5 stars
Istanbul, Turkey
23 Sep 2009 | Trip type: Couples

When I was looking for a hotel in Stockholm, First Hotel Reisen seemed to have the lowest rate with the most ideal location possible. Because of that I was skeptical of the level of quality and service, knowing the high rates Stockholm has. Web site pictures look all nice but you can never be so sure! But from the moment... more

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1 of 5 stars
Darmstadt
6 Sep 2009 | Trip type: Couples

We chose this hotel for its location - which was great, right in the center of everything. Very disappointing because it was too loud, being on a main road with traffic all night. It is also a bit on the used side and could do with a renovation. The worst was the bed bugs. My husband had small red bites... more

Management response from
First_Hotel_Reisen, Cem Gürler, General Manager, First Hotel Reisen

Dear guest, We were notified about the bed bugs after your departure and immediately contacted the company Anticimex, which came to the hotel straight away and they decontaminated the room. This is of course completely unacceptable and fortunately a very rare and isolated incident. Should you read my response please contact me in order for us to be able to...

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5 of 5 stars
UK
5 Sep 2009 | Trip type: Couples
2/2 found this review helpful

Great hotel in the old part of the city. Service was excellent and the breakfast buffet in the morning beats any 5 star hotel! Highly recommended! more

Management response from
First_Hotel_Reisen, Cem Gürler, General Manager, First Hotel Reisen

Dear guest, Thank you for your great review regarding our breakfast. We do take pride in delivering one of the best breakfast experiences in town. A warm welcome back!

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5 of 5 stars
Somerset
31 Aug 2009 | Trip type: Couples
1/1 found this review helpful

We stayed her mainly (4 nights) for the convenience, because we were departing by Gota canal cruise which went from directly opposite the hotel. We got a great deal by staying for 4 nights and had a room with our own sauna (which we never found time to use!) Shuttle bus from airport dropped us right at the door. The... more

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3 of 5 stars
Sweden
18 Aug 2009 | Trip type: Couples
0/1 found this review helpful

OK location if you want to stay in the Old Town. Hotel room is OK. OK breakfast, but crowded brekfast room. The free "luxury spa" is a joke. Small sauna and pool, but no shower! To use the spa, you are expected to change and shower in your hotel room and pass the crowded hotel bar on the way to... more

Management response from
First_Hotel_Reisen, Cem Gürler, General Manager

Dear guest, We appreciate your comments on the hotel. The spa, which is beautifully located in the cellar vaults of this 17th century first class hotel, consists of two treatment rooms which are managed by true professionals from the company "Luxury Spa". Also, in this area we have a plunge pool, a small gym, a sauna and two showers. There...

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4 of 5 stars
Lamia, Greece
15 Jul 2009 | Trip type: Couples
1/1 found this review helpful

We stayed with my husband in this hotel on March 2009. In general we had a nice stay. The hotel is central and in a nice position. The Lobby and restaurant have modern style but our room was rather old fashioned (but I liked it). It was tiny, we didn't have much space for our laggage. I will never forget... more

Management response from
First_Hotel_Reisen, Cem Gürler, First Hotel Reisen

Dear guest, I would like to take the opportunity to thank you for your positive comments about the hotel. We are often praised for our first class breakfast as well as our restaurant team in the evening. We take pride in the service and product we deliver and I will pass your comments on to the hotel team. A warm...

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First Hotel Reisen Also Known As

  • First Hotel Stockholm
Address: Skeppsbron 12, Stockholm 11130, Sweden