During the years I‘ve stayed a number of times at this hotel. I love the Clarion Collection concept, i e when the hotel includes an evening buffet in the room rate. Not only is this very convenient for a business traveler like myself, as the last thing I want to do is to “hunt for” food at a restaurant/café outside... More

Nice rooms but you can hear the neighbours talk through the walls! Very good hotel otherwise with the atmosphere that an old stone house gives. The breakfast buffet is very tasty, a lot to choose from and freshly prepared. Most value for the money in Karlstad!

Nice hotel with a history. East to find, Hood parking, short walk to city. Good rooms. Fine breakfast but can be busy/crowded. Nice with a museum in house. Friendly staff and free wifi. I like the connection with the buildings history.

I chose the hotel for my stay because of its history. The building was surrounded by high fence and the interior was also made in a style of prison. Downstairs was a museum, where could be seen how the prisoners lived there. The historical moment was really nice extra. Although it is said that the house is haunted I didn't... More

This hotel is in the central parts of Karlstad,it was a prison before and it´s rebuilt in an nice way. The room was clean and fresh,nice furnitures,wi-fi and a big restroom. A warm welcoming atmosphere,photos from the old prison on the walls and a museum in the basementfloor. The concept offering coffe almost all day and a generous evening-buffet is... More

My husband and I stayed at the Clarion Collection Bilan for 3 nights and had a very enjoyable stay. We received a warm welcome upon arrival and because we were celebrating an anniversary, the personnel had placed a nice welcome basket in our room, which was a really sweet touch and very much appreciated. The bed wasn't huge, but it... More

This is in all fairness a decent 3 star hotel. Ok, maybe they haven't got slippers and maybe you can hear traffic noise in some of the rooms, but come on - it's in the center of the city! I have stayed in this hotel 5-6 times and find it very nice and convenient. Like stated, in the center, free... More

I was quite disappointed with my stay at this hotel. The room was very small, almost cramped, and there were no doubt that this is a former prison! As the hotel is surrounded by busy streets you didn´t want to open the window which made the experience a bit claustrophobic. The room was a bit noisy even with the window... More

I was really excited to stay at the Bilan; those positive vibes were shot down in under five minutes. Our reception at the desk was chilly at best; the room (reserved as "Double Bed Superior") was small by NYC standards, and not remotely like any of the photos on their site. Low ceilings, very tiny windows mounted high on the... More