The hotel public areas are very nice but the rooms were horrible and the service was hit or miss. For $350 per night I would expect a room with enough space to fit my luggage without tripping over it constantly and a bathroom better than having had a cracked plastic shower in which you could barely turn around in as it was so small. The service was dependent upon the person which again, for that price should be consistent and as a guest we were told that we couldn't get ice for our room b/c they were running out however when I raised the issue to someone else, ice magically appeared. The spa facilities were okay but the relaxation pool was used as a place to dump your children who were screaming and rough housing all the time. more