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Sure Hotel by Best Western Allen

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Traveller (57)
Room & Suite (52)
Dining (11)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#54 of 61 hotels in Gothenburg
Location
Cleanliness
Service
Value

Stay in the Heart of Gothenburg at Hotel Allen

This good-value hotel is a 10-minute walk from Gothenburg Central Station and 300 yards from the main street, Avenyn. It features free Wi-Fi internet plus free tea, coffee and cake. Breakfast is always included in the price.

Hotel Allen's rooms include flat-screen TVs with cable channels, hardwood floors and heated bathroom floors.

A free internet computer can be found in the lobby, and front desk staff can offer local tips or book nearby restaurants.

The Swedish Exhibition Centre and Liseberg Amusement Park are a 15-minute walk from Hotel Allen - Hotel Chain Sweden Hotels.

Parking 150 SEK, please call Hotel Allen for reservation and availibility

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Property amenities
Paid public parking on-site
Street parking
Free High Speed Internet (WiFi)
Free breakfast
Baggage storage
Newspaper
24-hour front desk
Shoeshine
Wifi
Breakfast available
Breakfast buffet
Snack bar
Non-smoking hotel
Shared lounge / TV area
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Room features
Fireplace
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Swedish
250Reviews1Q+A9Room tips

Reviews
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priya chopra wrote a review May 2023
3 contributions1 helpful vote
House keeping staff behaviour was not acceptable. Not recommended at all to other guests...just the price was cheaper as compared with others.... i have been there with my family. nOT RECOMMEDED FOR ANYONE
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Date of stay: April 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amandaosara wrote a review Feb 2023
Habo, Sweden2018 contributions522 helpful votes
There is a first time for everything. First time I’ve ever been asked to give the receptionist both our ids who stayed in the room, just in case quote: “ if there is a fire and we only find your skeletons, we need to be able to identify them”. The rooms were at the most ok and the breakfast was at a minimum required level.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nathalieberezina wrote a review Oct 2022
1 contribution
The room was not clean, empty bottles of previous customers at the window; the main light was not working, the door of the bathroom was damaged, the room service never cleaned the room during a stay of 4 days. The breakfast staff was terrible, to sit somewhere I had to clean myself a table from the leftovers of previous clients, while the staff was just walking around
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Morten P wrote a review Jul 2022
Copenhagen, Denmark470 contributions315 helpful votes
The dining room is inadequate with overcooked pre-brewed coffee, the tea/coffee/juice machine needed to be replaced or at least regularly cleaned. It was an okay breakfast buffet, though not the Best Western standard. In the room the cleaning was not done properly and one bed was broken and the toilet would not flush out properly. Got you quickly a new room which was better, the cleaning was still not good enough. Had noisy neighbors who were taken care of by the front desk and there was generally a lot of noise, bu we got a good night's sleep, which was the most important thing.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
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Eberhard wrote a review Jun 2022
Moegglingen, Germany158 contributions53 helpful votes
The hotel needs to do some renovations. Carpets, stairways and curtains in the room are not acceptable. The room can‘t be made dark at night. Breakfast room is not inviting. Selection of food is okay but there are not enough seats. Price value dows not suit. Too expensive for what you get.The elevator stops between the levels. You have to carry your luggage up to get there.Staff was friendly. No shower cabin just a tub with curtain.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandra P, Ägare at Sure Hotel by Best Western Allen
Responded 16 Jun 2022
Hi, Thank you for taking the time to write about your stay with us. Thank you for your feedback and response. We are in the process of reviewing our range of breakfast options. We obviously hope to be able to welcome you to us again! Best Regards, Alexandra Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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catoilet wrote a review May 2022
2 contributions
Most importantly, this hotel is located between 2 busy roads. No matter where you are in this hotel, you will hear the road noise. If you are on the top hotel floor, there is still another floor about and those folks can be loud. There's also a church just down the street that rings the bell more often than it should. Overall, there are lots of noise problems. You are better off staying somewhere else I would have checked out after the first night, but ended up leaving after 2 nights because the other hotel I wanted to move to didn't have availability right away. I only did 2 of the 8 nights I had booked due to the noise and other frustrations.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wmtat wrote a review Apr 2022
5 contributions6 helpful votes
The hotel is located at a good location in the city centre, 10 minutes walk from Gothenburg Central and close to one of the botanical gardens. The staff members were very friendly. Breakfast buffet was decent and many choices for warm and cold food and drinks.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandra P, Ägare at Sure Hotel by Best Western Allen
Responded 26 May 2022
Thank you for your response and feedback on your stay with us! How nice to read that you enjoyed yourself with us and that the situation was appreciated during your stay with us. Thank you for the praise of our helpful and friendly staff. Warm welcome back! Best Regards, Alexandra Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fiona l wrote a review Nov 2021
1 contribution
RUDE RECEPTIONIST EVER I booked this hotel in wrong date and found out a few hours later. I tried to the hotel but the hotel refused to refund anything as it's a non refundable term. I understand their policy so I just tried to rediscuss with them to see if there's any other possibilities. So I phoned the hotel and the lady in the front dest was super rude. She didn't even let me finish my first sentence, harshly criticized me instead. I asked her politely if I could talk to an manager or file an complain against the policy, then she went crazy and yelled at me 'there's nothing you need to complain, you made your own choice!!!!'. I tried to explain more but she refused to listen and talked loudly when I tried to make a conversation. I didn't even insist to the refund, all I asked was a normal communication but the hotel failed to do it. For people thinking to stay in this hotel, please be careful. Even if you check in successfully, you might still get yelled at or insulted by the receptionist for anything or any normal request as they don't care about the clients at all and have no willing to help on anything.
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Date of stay: November 2021
Value
Service
Room Tip: my advise is : don't choose this one
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LeoFache wrote a review Sept 2020
Zurich, Switzerland27 contributions48 helpful votes
We stayed for one night. The hotel is very close to the train station ( ~ 10mins on foot) and offers a good international breakfast, even though the variety is not big. The rooms are nice and the bathroom is very spacious.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dan Carmody wrote a review Mar 2020
Doncaster, United Kingdom580 contributions169 helpful votes
Me and the wife recently found some very cheap flights to Gothenburg and doubled down on a great value long weekend by booking this very reasonably priced hotel (we roughly paid around £250 for 4 nights). It had everything we wanted when we weren’t planning on spending much time in the hotel; four walls, a roof, a decent bed, tv and a great shower. The staff were all fantastic and it was a good location to everything that’s going on in the city (around ten minute walk to the main centre, about the same distance to the train/ bus station). Issues with this hotel; - Housekeeping is hit and miss, we had dust everywhere around our room and you could tell the floors don’t get a good sweep. - The hotel is very noisy at the minute, I think some rooms are getting renovated so there’s a lot of banging about come 7am. - Tea and coffee are only available in the breakfast room. Albeit 24/7 but there’s no kettle in the room. This doesn’t bother me too much as we were out for breakfast every day but some people will hate this. Overall this is a totally fine hotel at a great price. You get what you pay for!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£51 - £82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
allen hotel gothenburg
FORMERLY KNOWN AS
Hotel Allen
LOCATION
SwedenWest CoastVastra Gotaland CountyGothenburg
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SURE HOTEL BY BEST WESTERN ALLEN - Updated 2024 Prices (Gothenburg, Sweden)

Frequently Asked Questions about Sure Hotel by Best Western Allen
Which popular attractions are close to Sure Hotel by Best Western Allen?
Nearby attractions include Horticultural Gardens (Tradgardsforeningen) (0.2 miles), Stora Saluhallen (0.3 miles), and Avenyn (0.2 miles).
What are some of the property amenities at Sure Hotel by Best Western Allen?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at Sure Hotel by Best Western Allen?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Sure Hotel by Best Western Allen?
Yes, paid public parking on-site and street parking are available to guests.
What are some restaurants close to Sure Hotel by Best Western Allen?
Conveniently located restaurants include Beerista, Stockyard Burger Joint, and Avalon Restaurang.
Is Sure Hotel by Best Western Allen located near the city centre?
Yes, it is 0.1 miles away from the centre of Gothenburg.
Which languages are spoken by the staff at Sure Hotel by Best Western Allen?
The staff speaks multiple languages, including English and Swedish.
Are there any historical sites close to Sure Hotel by Best Western Allen?
Many travellers enjoy visiting Alvsborgs Nya Fastning (2.4 miles), Kronhusbodarna (0.6 miles), and Skansen Lejonet (0.9 miles).