First thing that strikes is the stunning view over the lake Saimaa from the big windows of the newly renovated rooms! I have been here for both for business and then leisure. My business trip was last year (2012) in winter and I heard the were about to be renewed. The lobby had already been renovated earlier but the rooms... More

This is the first hotel which was really a disappoinment after I started keeping track on them in Tripadvisor. I never though a hotel could be so outdated, service so unprofessional, and all those importact details could be neglected. The room was old, weary, extremely small (10 square meters), the bed was old and tired and did not give any... More

The location is really nice but it seems the last renovation was sometime during the 80's. Cleaning of the rooms was not happening on daily basis... The breakfast served was abysmal, and did not encourage to try their restaurant otherwise.

Nice value hotel for business travellers Only 85€ inclusive spa,dinner & breakfast! . Only hotel rooms are old, but overall good visit again. I will certainly return when I next time sleep in Savonlinna hotels.

Cheap decent bed is a hard product to find in pricy savonlinna. This place is a medium range hotel with 90-100€ per night. Facilities are old looking with 70s design but not as a retro style but rather true non-renewed hotel. Room is equipped with modern 32 LCD and AC with lots of space and a private balcony overlooking the... More

I stayed in this hotel for 11 nights. During that time the bedding was not changed even once. The maid service consisted of emptying the bins and making up the bed. Dirty towels left on the floor were hung up, not replaced. The bathroom was not cleaned during my stay and the tile floor in the bedroom was not swept... More

We spent one night in a double room with sauna, it sounded good, but the room was steaming hot. Not because of the sauna (it was nearly the coolest place in the room) but due to the glass ceiling outside of the room, letting heat in from the sun. The AC was broken and the only aid was a regular... More

Spa Casino has finally made an investment in air conditioning, big thanks for that! Now it´s much more convenient to sleep during the summer time. The interior has also been partly renovated. We were also very pleased with the friendly, smiling and helpful staff.

The Best Western Hotel Spa Casino is nothing fancy given the price, but by local standards it is a quality hotel. It boasts walking distance location to the town via a footbridge across a small harbor - very quaint, as well as walking distance to the open market and castle. The breakfast (included with the room price) is more diverse... More