+ nice and very warm rooms (what’s quite important when the temperature goes down to almost -40 C degrees!); + kettle, teabags, instant coffee and even iron with the ironing board available in the room; + very nice and polite staff; + in the heart of Rovaniemi, very close to the official Santa Claus village; - rooms seem to be... More

We stayed in this hotel only one night and having spent the previous night at Snow Castle in Kemi, this hotel met our expectations: warm and confortable bed... Its location was perfect, not even 1 minute to the main square. The bar was crowded at night. The breakfast was very satisfactory with a wide range of choices. The room, though... More

the location of the hotel is exellant in the center of the town.the rooms are spacius and especially in the 6th floor very cute.the breakfast was rich and good but the dinner isn't always as we can expected!!! the sweets section was very poor.We expected from the best hotel in the town to had a swimming pool but there was... More

Stayed here because of the reviews. A decent hotel though I wouldn’t call it four star, but for Rovaniemi it probably is. Pretty expensive internet access for your room but free computer usage in the lobby. Decent shower with good water pressure and the zoom bar was a friendly place to hang out after a long day of exploration. I... More

Hotel Hotel Santa Claus falls well short of what I have come to expect from a four star hotel. Upon arrival there is no porter to take your luggage to your room. We booked a deluxe room to accommodate our two children, as there are no family rooms. The rooms are very small with with two single beds pushed together... More

The hotel is situated in the middle of town which is great but this is no where near 4 star as was rated by First Choice. Bring your own shampoo etc. Our superior room for a family of 4 was small and the beds had no proper matresses but, what looked like a thick douvet. My sons bed consisted of... More

We have just returned from a magical holiday to lapland. It's very rare to find a holiday that exceeds expectations, this one did! The hotel is well situated, very comfortable, clean and has one of the best choices for breakfast we have ever seen. The Lapland holidays are expensive in comparison, however, go with the tour operator and trust their... More

hotel is located in the middle of rovaniemi. right beside the shopping area and only 5 minutes from the worlds most northernly mcdonalds. hotel is clean. we had a superior room with four single beds (one a sofa converted) our party was two adults and two children so it suited us. breakfast was a large spread. porridge,cereals, fruit, pastries and... More

We have just spent 2 nights here. Our travel agent booked it, however if I had known that there was literally going to be hundreds of children we would have chosen a different hotel. We aarived before 3, the reception girl informed us that we couldnt check in till 3. That was ok but it took about another 30 minutes... More