The staff turns every request into their mission to make their guest feel welcomed and valued with sincere friendliness and smiles! My wife and I travel on vacation twice a year to Europe and have never received such exceptional service. We are both very close to being 60 years old and have travel the world. The Crowne Plaza in Salzburg... More

We stayed at this hotel just last week for two days. After 10 days or so this was my favorite place. The location was quite central. The front desk was always friendly, helpful and knowledgable. The rooms were very comfortable. We enjoyed all the little extras like the sleep aromatherapy. We had a bathtub which is so nice after a... More

We stayed in this hotel in December 2012 for a long weekend, we found it very central with the centre of town being just a ten min walk. The hotel itself was very clean and we did stay in most nights after being out all day and the food was very good, we found drinks in the bar a little... More

We originally booked a room at the Best Western however they upgraded us to this hotel. Rooms were clean and comfortable. Great location - close to train station and the heart of Salzburg. Only complaint is the air didn't work properly.

in the heart of salzburg ,you don't need nothing more for your stay.everything is in a short walk away. Very good stuff,room service excellent,the rooms are very cosy decorated and quiet. You can explore salzburg by foot ,without extra taxi charges, in a very pleasant location. there are many pubs and restaurants near hotel and the river is in a... More

This is hotel is a 10 minute walk from the centre / old town and I found my stay to be truly fantastic. If you like contemporary decor then book some somewhere else this hotel is old and is decorated and furnished to reflect the nostalgia of a by gone year. From the moment I arrived the staff were attentive,... More

The location is very good, just 5 minutes walk from Salzburg HBF train station. The rooms are clean and reasonable (though old). The TV in the room was old Philips tube type (anyway that was not too important as we were mostly out of the room). The breakfast was good. We did not use the restuarant for dinner as there... More

I have loved Crown Plaza Hotels for years but this place is so far below Crown plaza standards. Nothing great. Ugly rooms, basic lobby, lame front desk staff! Bars and restaurants with no staff in them when you walk in and wait. This includes bars here and dining. Went in and it was like the land time forgot. No free... More

Friendly and helpful receptionists and porter - nothing any bother. Room great (upgrade to junior suite having been offered,it being our anniversary) including good free wi-fi. Breakfast very good, as were meals and service in Pitter Keller. Comfortable bar allowing smoking a great comfort in snowy weather, yet not abused. Though pool was small, the swim was enjoyable, as was... More