We arived in Salzburg during a heat wave. The owner was nice enough to let us check in early and get a cat nap after flying all night. She was very helpful on suggesting good places to eat and setting up tours and activities. She wanted us to have a good experience. But the heat did not help. We slept... more

The hotel is a little dated and could use some updating in decor and facilities - our shower had tiles misissing where it attached to the floor but the room was clean and the location was O.K. Just a tip if you are walking there from the station - the map they supply on the internet looks like you take... more

We really enjoyed this hotel, as much as we enjoyed the city of Salzburg. Situated across the river from the old/historic part of town, it is well within walking distance to everything. We used Salzburg as a home base to day trip all across Austria. The hotel and the staff were very accommodating. The owners provided helpful advice on recommending... more

We stayed for two nights, at the end of a longer holiday in Austria. The room was immaculately clean - and the staff went out of their way to make our stay a pleasant one. Silvia was absolutely charming and helpful - Giovanni busied himself at breakfast without upsetting anyone. The negative comments by previous guests have amazed me -... more

Silvia and Giovanni were wonderful as was their hotel. Past reviews had us a bit skeptical, but our experience was first rate. The hotel is cozy, beginning with the wonderfull wooden front door and the baskets of flowers outside the hotel. The room, while a bit small, was comfortable and clean. Silvia was most helpful from our arrival until departure.... more

I should have heeded warnings about this hotel, and in particular the behavior of one of it's managers, “Giovanni”. But his rudeness, gratuitous provocation and, in the end, sheer dishonesty should disqualify that hotel from any future consideration. It has been a long time since I felt so provoked as when Giovanni repeatedly and insolently told me that I did... more

This hotel was good value for money and in a great location. There was a really nice little square nearby with good atmosphere and restaurants. Also, the old town was only 5/10 minutes pleasant walk away. Both owners were friendly and Sylvia was very helpful with tourist information. Rooms were plain but clean & comfy so no complaints there. more

I cannot see how people could complain about this hotel. It was very clean and comfortable, great character, and the owners were excellent hosts. We booked for two nights and stayed for 4. The location and price are excellent, and the owners helped us make the most of our time there. We cannot wait to go back. There is so... more

I asked owner, Sylvia if the Iron I was borrowing required water and how to regulate temp. She yelled in my face "I told you it is ready" The following all occurred at one breakfast: Owner, Giovanni is walking around refilling coffee.cups. I hold up my cup for a refill - he walks right past me saying "Senora I am... more