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Grand Hotel Europa

5.0 of 5
Sudtiroler Platz 2, Innsbruck A-6020, Austria
Hotel amenities
Grand Hotel Europa
Ranked #2 of 73 hotels in Innsbruck
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220 reviews from our community

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Traveller rating
    109
    58
    34
    12
    7
Date Rating
Miramar Beach, Florida
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

From the hotel sending someone to meet us at the train station to our departure glass of champagne, it was perfection in Innsbruck. The hotel has an enviable location where you can get off the train and go underground to reach the lobby. The staff all go over and above. Our suite was on the 5th floor with exceptional tyrolean... More

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Koo-Wee-Rup, Australia
Top Contributor
62 reviews 62 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 11 May 2013

We stayed here on our 13 day COSMOS tour while passing through Austria on our way to Venice. It was such a lovely hotel and city that I would have liked to stay longer. Without a doubt, I had the best night sleep on our tour at this location. Dinner was provided in their restaurant for tour guests with a... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
12 May 2013

Dear Guest, we would like to thank you for your feedback and the time you took to share your impression on TripAdvisor regarding your recent stay at the Grand Hotel Europa. It is really valuable for us to get a feedback from our Guests on their experiences at the hotel. We hope you will have the opportunity to be back... More

Zug, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 April 2013

Have just returned from a weekend break in Innsbruck staying at this hotel and everything about the place made it a dream weekend. The location is excellent - directly opposite the train station and only a 5 minute walk into the old town. The staff are friendly, courteous and extremely professional. Our room was very clean, comfortable and quiet. We... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
29 April 2013

Dear Guest, I appreciate your time to post a comment on TripAdvisor. Your compliments make me very proud of my Team and I certainly shared your feed back with them. To meet our Guests´ expectations is what we are working for and I am very happy to have met yours. The Grand Hotel Europa and its Team is very much... More

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 April 2013

We stayed here for 5 nights. We had reserved a standard room, but we must have been upgraded, although it was never mentioned - because this could not possibly have been a standard room! (It must have been a suite.) There were 2 beds, 2 nightstands, a large flat-screen tv with a long desktop area and 2 chairs -this alone... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
21 April 2013

Dear Reviewer, thank you very much for taking the time to share your Grand Hotel Europa experience with other Travellers. I was delighted to read that you enjoyed our hospitality. Your impressions have already been shared with my team. Thank you for making our day! We look forward to the pleasure of welcoming you back to the Grand Hotel Europa... More

London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

My wife and I just returned from a great three day post Easter break in beautiful Innsbruck where we went to meet some friends. Based on some of the other reviews on ta and the location we selected this hotel and were not disappointed. Its most remarkable feature for us was in fact the friendliness and helpfulness of the staff.... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
9 April 2013

Dear Guest, we would like to thank you for your feedback and the time you took to share your impression on TropAdvisor. It is nice to hear that you enjoyed your stay at the Grand Hotel Europa and we are very delighted to hear that our hotel met your expectations. We are more than happy that your stay was to... More

Zurich, Switzerland
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed 3 nigths at this hotel. The location is great, is in front of the train station where there are some shops, supermarket and the bus and tram stop. To the old town is a 10 minute walking. The breakfast is good. We've got a big room, with a confortable bed. My bad experience in this hotel was the... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
9 April 2013

Dear Traveller, thank you for your comment on TripAdvisor. We appreciate receiving feedback from our guests, even if it is of a critical nature, as this is the only way we can truly assess our guests’ needs, and continuously improve the service we aim to provide. I am sorry that your experience did not meet your expectations in every detail;... More

Madrid
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 April 2013

Have spent two beautiful, relaxing days and nights in this hotel. The staff was ready to help us even before we did enter the hotel! They parked our car, helped us to get familiar with the hotel and spa area and help us to choose the best option for skiing regarding our needs and weather forecast. The room was spacious,... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
8 April 2013

Dear Reviewer, we would like to thank you for your feedback and the time you took to share your impression on TripAdvisor. It is nice to hear that you enjoyed your stay and we are very delighted to hear that our hotel met your expectation. We would be very delighted to welcome you to Grand Hotel Europa soon again. Yours... More

Shrewsbury
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 31 March 2013 via mobile

Very attentive and helpful staff, excellent breakfast. Menu and style of the stuberl and restaurant looked very nice but a bit expensive for us. A handy location with quick links to airport. Gym needs updating to match a 5* headline.

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
1 April 2013

Dear Traveller, your time to share your impression of the Grand Hotel Europa in Innsbruck is very much appreciated. I am pleased to read that you enjoyed your stay with us and that you were satisfied with the services provided by our team. I would like to thank you for your constructive and helpful criticism. It would be a great... More

St Austell
1 review
5 of 5 stars Reviewed 28 March 2013

Just back from our weeks holiday in Innsbruck staying at the Grand Hotel Europa. Our idea was to stay in a 'city' and have all the attractions and options while being within easy location to the local ski resorts. The short transfer from the airport only takes about 10mins and was around 15euros just as the hotel had advised. We... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
29 March 2013

Dear Reviewer, thank you very much for sharing your impressions with other travellers on the online portal TripAdvisor. It was a great pleasure to welcome you to the Grand Hotel Europa in Innsbruck. We are happy to hear that you felt comfortable during your stay with us. It is always a pleasure to receive complimentary comments such as yours with... More

Singapore
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 27 March 2013

I picked this hotel due to the generally favourable reviews on TripAdvisor and also due to the recommendation from the Frommer's Guide. The location is unbeatable - just opposite the train station and about 8 to 10 minutes leisurely walk to the old town center. I got a junior suite, which was spacious with a separate living room area and... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review
28 March 2013

Dear Guest, we would like to thank you for your feedback and the time you took to share your impression regarding your first stay at the Grand Hotel Europa in Innsbruck on TripAdvisor. Your opinion is very important for us as we have set ourselves demanding standards and our main aim is to fulfil every wish of our guests and... More

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Additional Information about Grand Hotel Europa

Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Innsbruck
#4 Business Hotels in Innsbruck
#7 Family Hotels in Innsbruck
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 
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Grand Hotel Europa
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