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BEST WESTERN Hotel Neue Post

4.0 of 5
Maximilianstrasse 15, Innsbruck A-6010, Austria
Hotel amenities
BEST WESTERN Hotel Neue Post
Ranked #38 of 73 hotels in Innsbruck
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67 reviews from our community

    Trip type
Traveller rating
    8
    26
    19
    9
    5
Date Rating
Neuchatel, Switzerland
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 25 May 2013

I booked the room in the hotel for a weekend and I had a room 305. Photos of the hotel on the web are far more grandiose than the hotel itself. No free parking included and since it was a weekend you can park your car for free from Saturday afternoon for free in any little streets around the hotel.... More

Was this review helpful? Yes 1
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 March 2013

The receptionist at Neue Post made a real difference to our experience. We were staying in Innsbruck to be close to a family member in Innsbruck hospital (which is a 5 min walk away). My girlfriend's mother stayed for a week by herself and the receptionist went out of her way to make sure she had everything she needed. The... More

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Stavanger, Norway
1 review
2 of 5 stars Reviewed 24 July 2012

We found the hotel in the evening traveling with a car. They told us its free parking outside with the blue lines. After circling the streets several times we gave up, as they all were full. This is something the hotels should know before sending us around! Then they recomended to park where the was a stop forbidden sign! I... More

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Phnom Penh
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 July 2012

We booked in for one night passing through. The receptionist was lovely, room basic and quite small but clean and comfortable bed. We had our evening meal in the restaurant downstairs.. The waitress was wonderful as was the food. Returned to the same restaurant for breakfast which was included.. Again wonderful service. Hotel is nothing flashy but an overall good... More

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Pittsburgh Pa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 July 2012

We stayed in late April for one night. Have had good experiences with Best Western throughout Europe over the years, so reserved a night in Innsbruck. The staff was nice, family run hotel and very accomodating. But the shower was so hard to control that you either froze or risked getting burned. We travel constantly as does my adult daughter-... More

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Toronto, Canada
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 10 July 2012

A passable 3 star property out of its league in the 4 star bracket it is presently placed. Despite good staff service, a decent breakfast and a central location close to the action, we were disapointed by the mediocre sized rooms and especially, as noted repeatedly, by the absence of a vigorous A/C to temper the heat and stimulate our... More

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Tacoma, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 July 2012

The website claims the rooms have AC, but what they don't tell you is only the 5th floor has AC, and when you check in, you have to pay 10 EUROS per person per night to "upgrade" to the 5th floor. Without it, the rooms are too hot and unbearable in summer. Four star hotel my butt! The breakfast was... More

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Bergamo, Italy
Top Contributor
105 reviews 105 reviews
32 hotel reviews
Reviews in 47 cities Reviews in 47 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 July 2012

Trip back from Salzburg and I stopped overnight in Innsbruck. No reservation and I found a single room at Hotel Neue Post, best western chain. Very small room and very warm one, so warm that no way to switch off air conditioner to sleep without its noise. I would to say, anyway, that this Hotel is in the average. Breakfast... More

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Hamilton, Canada
1 review
4 of 5 stars Reviewed 6 February 2012

Our accommodations were fabulous at the Hotel Neue Post. We found the staff and management to be very helpful and they even opened the breakfast buffet early to help us get to Kuhtai for our son's Halfpipe and Slopestyle Youth Olympic events. We would visit again. The hotel location was walking distance to great restaurants and the casino!!

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New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 12 January 2012

One thing i enjoy about this hotel is the location as well as the cozyness ! of it all , down to earth and no formalities , clean and reminds one of being in Tyrol ( does not have that plastic/empty feeling of other hotels ) , also the people at the front desk are helpful when they can ,

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BEST WESTERN Hotel Neue Post
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Additional Information about BEST WESTERN Hotel Neue Post

Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western
Address: Maximilianstrasse 15, Innsbruck A-6010, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar/Lounge Business Centre Free Breakfast Restaurant Room Service
Hotel Style:
#19 Luxury Hotels in Innsbruck
Price Range: ££
Hotel Class:4 star (4*)
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BEST WESTERN Hotel Neue Post
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