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All 361 Vienna hotels

Steigenberger Hotel Herrenhof Wien

5.0 of 5
Herrengasse 10, Vienna 1010, Austria
Hotel amenities
Steigenberger Hotel Herrenhof Wien
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Ranked #34 of 361 hotels in Vienna
Most recent review
4 of 5 stars Reviewed 14 June 2013
A S Britain
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612 reviews from our community

Traveller rating
    373
    173
    49
    9
    8
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Families
61
 
Couples
276
 
Solo
34
 
Business
112
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Britain
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 14 June 2013 NEW

Had lovely stay in this very good central location. We found staff very efficient and pleasant. Breakfast excellent. Small criticism milk/tea not replemished daily in our room--only had to ask but did not want to seek staff out re this daily--suggestion would be to put milk in fridge on a daily basis. Or several before stay begins. Internet access poor... More

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See 3 more reviews by A S for Vienna
EPerwanger, General Manager at Steigenberger Hotel Herrenhof Wien, responded to this review
17 June 2013

Dear A S thanky you very much for writing a review on your stay with us. We appreciate your input to optimize setup in our rooms and will of course take this to our next quality meeting in order improve the replenishment services for the minibars/coffee and teamaking facilities. With regards to the internet service, we have signed a new... More

Bern, Switzerland
Top Contributor
75 reviews 75 reviews
40 hotel reviews
Reviews in 42 cities Reviews in 42 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 June 2013

As a couple we spent another night at the Herrenhof and again everything was perfect - starting with the friendly car valet service, over to the nice and efficient reception, to the perfectly fresh overall presentation of the hotel, to the nicely decorated, spacious, quiet and very clean room and ending with the copius breakfast. We definitely recommend the Herrenhof... More

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See 6 more reviews by Shiput99 for Vienna
Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 4 June 2013

My first overnight in this good located hotel in the center of Vienna (choice of my lawyers for our business meeting nearby). Spacious, modern looking room, friendly front desk staff. Nice Spa. Biggest surprise came in hotel lobby bar. Long waiting time for both, food and drinks. Service always with a smile, but to serve a beer took 15 min... More

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EPerwanger, General Manager at Steigenberger Hotel Herrenhof Wien, responded to this review
10 June 2013

Dear Vladimir, thank you for your comments on your stay with us. I am happy to read, that most of the hotel features and services were at your discretion. I want to apologize for the unacceptable service you had to experience in our bar. I will research this and make sure, the team is aware that these incidents must not... More

Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 June 2013 via mobile

On the positives: 1. Central location 2. Excellent service staff are attentive and excellent 3. Luxury rooms, bathrooms are well equipped and modern 4. Fantastic breakfast buffet, right up there with world class hotels On the negatives: 1. Smoking in the bar is dreadful but Austrians still smoke indoors 2. Curtains - stayed at this hotel twice before in different... More

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EPerwanger, General Manager at Steigenberger Hotel Herrenhof Wien, responded to this review
10 June 2013

Dear danjed, thank you very much for your comments. I am happy to read, that you enjoyed our service and the attentiveness of our staff. I have also taken note of your negatives and will take this to our next quality meetings in order to find solutions where we can. Indeed we do have some rooms where the curtains are... More

São Paulo, São Paulo, Brazil
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 June 2013

The hotel is within a walking distance from several major visiting sites, including the Hofburg, Graben Street and St. Stephen's Cathedral. Room was very spacious, comfortable, and clean. The breakfast buffet was spectacular and sustained us well into the day. Only downside was the front desk employee who both checked us in and out, whose coldness and disinterest bordered on... More

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 June 2013

Nearly next to the Hofburg and the Graben shopping center - in the heart of 1. Bezirk / Downtown Vienna. Rooms are OK, nothing special, they are clean and quiet, certainly more *** than **** star quality. Smoking in the lobby is a big turnoff for me, but service quality and location are solid.

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EPerwanger, General Manager at Steigenberger Hotel Herrenhof Wien, responded to this review
10 June 2013

Dear tbirdtravel, thank you very much for taking the time to write a review on your stay with us. I really appreciate your comments and fully understand, that the smoke in the bar might disturb you. By now, Austrian law allows smoking in such premises - it is limited to the bar in our hotel. However we also offer nice... More

Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 May 2013

Right next to the Metro and famous Graben shopping street. Staff was extremely busy when we checked in however they served us in a timely manner and were very apologetic. The room was quaint, clean and quiet. The only issue we had was that the air conditioner was not cold. We had to open our windows because the room was... More

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See 4 more reviews by DrWasabi for Vienna
EPerwanger, General Manager at Steigenberger Hotel Herrenhof Wien, responded to this review
10 June 2013

Dear Dr Wasabi I am sorry, to hear that you had problems with the aircondition during your stay. In effect we had a period in May where it was quite a challenge to switch from hot to cool as the weather was changing rapidly and this is done over the same fancoils. Furthermore one of our cooling systems did not... More

Muncho Lake, Canada
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 May 2013

The perfect location close to the carbon markets, Digging, Kärntnerstr., Imperial Palace, just right in the center of Vienna. Fantastic breakfast buffet d leaves no wishes unfulfilled. Stylish decor throughout the house. The rooms on the top floor have a nice view over the rooftops of Vienna, we watched the dome of the Imperial Palace and the tower of St.... More

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See 8 more reviews by Toni349 for Vienna
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 May 2013

I couldn't help writing this review while I am still staying in this hotel. We check out on May 26th 2013. The location of hotel is excellent. Everything is within walking distance. The hotel rooms are excellent. Big spacious as compared to other similarly rated hotels in Europe. Richard the concierge made our arrangement for transfer without a flaw. We... More

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Moscow, Russia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013

A perfect place for a discerning traveler - central location, exclusive service, quiet street while being literally 3 minutes walk from the very center of it all - absolutely fabulous! One of the best hotels I have ever visited.

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Hotel Summarization (Beta)

What travellers say

  • Great location(8)
  • Superior room(5)
  • Mini bar(5)
  • Cafe Central(4)
  • Hofburg palace(4)
  • Underground station(4)
  • Opera house(3)
  • Front desk staff(3)

Additional Information about Steigenberger Hotel Herrenhof Wien

Address: Herrengasse 10, Vienna 1010, Austria
Region: Austria > Vienna
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Business Hotels in Vienna
#27 Family Hotels in Vienna
#27 Luxury Hotels in Vienna
#34 Romantic Hotels in Vienna
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Steigenberger Hotel Vienna

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Steigenberger Hotel Herrenhof Wien
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