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InterContinental Wien

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Traveller (1576)
Room & Suite (475)
Dining (162)

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About

#99 of 376 hotels in Vienna
Location
Cleanliness
Service
Value
Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. A restaurant, bar and café as well as 24-hour fitness centre and room service, garage, hair-dresser and souvenir shop round up the hotel’s facilities.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Car park
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Business
Languages Spoken
English, French, German, Hungarian
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
2,607Reviews50Q+A100Room tips

Reviews
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mary172018 wrote a review Feb 2024
Phoenix, Arizona19 contributions16 helpful votes
The review I wrote yesterday should show a FIVE STAR rating for this hotel, not one star. This hotel is FANTASTIC. It is in a great location, walking distance from all the sites you want to explore and enjoy. The rooms are large, clean, comfortable. But the best part of this hotel is the staff. They went our of their way to make sure my friends and I enjoyed our stay in Vienna.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 4 weeks ago
Dear mary172018, thank you for changing your rating and to rate our hotel with 5-stars! We really appreciate your and love to see that you have enjoyed so many aspects of our hotel. Especially we are delighted by your words about our staff and will definitely share this for the inspiration and motivation! We appreciate your recommendations! Greetings from Vienna, Bettina Qiang Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Feather wrote a review May 2023
2 contributions7 helpful votes
Hotel's Favourite
The hotel is excellent located near the central park, where the famous monument of Johann Strauss is. The metro station is just across the street. Walking to the St Stephen Cathedral and the entire city center is very easy, even with our toddler. From the moment of check-in we really felt pampered, thanks to the very warm welcome received at the reception. Our room was so nicely prepared with the extra bed a nice amenity for our daughter. The breakfast was reach with plenty of choices. I was impressed that you could get even fresh vegetable juice at your choice. I would recommend adding the access to the Club InterContinental to your reservation for the nice atmosphere, stunning views, tasty food and excellent service.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Reception Manager, Guest Services / Front Office at InterContinental Wien
Responded 27 May 2023
Dear photofeather! Thank you for staying with us and for providing us your valuable feedback! We hope to see you once again at our hotel! With kind regards, Rebecca Traunkar Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WojM wrote a review Feb 2024
Singapore, Singapore108 contributions68 helpful votes
Enjoyed the friendliest breakfast staff! i encountered in any hotel in a log time! They really deserve Nobel Price for their attitude at 6:30 AM. Friendly, helpful, going out of their way to please the guests. Made my short Chinese New Year vacation in Vienna really enjoyable.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 12 Feb 2024
Dear WojM, thank you very much for your stay and your great feedback. We are very happy to hear that you had such a good experience in our breakfast area. We always strive to offer our guests the best possible service at any time. I have forwarded your kind feedback to the restaurant management so they can share it with the team. Hopefully we can welcome you back soon! Best regards, Natalie Maier Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tony P wrote a review Feb 2024
2 contributions1 helpful vote
My recent stay was outstanding. The service was stand out for me. From the moment I arrived to the moment I left every single member of staff treated me like a queen. The service was on par with the top London hotels like Claridges. My room was immaculate and the breakfast was vast and delicious (despite me being particular!). And I loved the bar area. I highly recommend and cannot wait to come back.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 4 weeks ago
Dear U1190OYtonyp, Thank you so much for your kind words! We're absolutely thrilled to hear that you had such an amazing stay with us. Treating our guests like royalty is what we're all about, so it's fantastic to hear that you felt so well taken care of by our team. We're really glad you enjoyed your room, the delicious breakfast spread (we aim to please even the pickiest eaters!), and the vibe at our bar. We can't wait to welcome you back for another awesome stay. If there's anything special you'd like for your next visit, feel free to contact us directly. See you soon! Sincerely, Bettina Qiang Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave201253 wrote a review Jan 2024
Reading, United Kingdom134 contributions61 helpful votes
We spent a few nights here before Christmas. The location is very good being a short stroll from the City Airport Train terminus at Wien Mitte. U-Bahn Stadtpark station is right opposite the hotel which makes access to the whole city easy. The hotel is centrally located and allows comfortable walking to many Vienna sights. We selected a top floor Club room which allowed all day access to the comfortable Club Lounge. Breakfast in the morning, afternoon tea and an evening meal were more than sufficient. The service was excellent. We didn't use the restaurant or bar at lobby level. Recommended.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 31 Jan 2024
Dear Dave201253! Thank you for your wonderful review! We're delighted to hear that you enjoyed our central location and found the access to the City Airport Train and U-Bahn stations convenient. It's great to know that you appreciated the benefits of the top floor Club room and the offerings at our Club Lounge. We're also pleased to hear that you found our service to be excellent. We hope to have the pleasure of welcoming you back in the future! With best regards, Your dedicated Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ben_flugel86 wrote a review Jan 2024
Spalding, United Kingdom53 contributions74 helpful votes
+1
We visited in the middle of January, so the weather was very cold indeed! Of all the stunning architecture in Vienna, your first impressions of the building from the outside might be a little disappointing. However, that would be doing the hotel a disservice in my opinion. We arrived early on our first day and checked in without issue. Reception staff were very welcoming and were knowledgeable on elite benefits. The welcome and first impressions of the great service here, was true of every interaction with staff throughout our stay. We had a great Senior Suite on the 12th (top) floor. Also the floor of the club lounge. There are many reviews which say the hotel needs a renovation. I can understand those views, the hotel is definitely of the older InterContinentals I have visited. But, our room was in excellent condition, extremely clean and very comfortable. A refresh wouldn't hurt but I wouldn't say it's a reason not stay, based on my experience at least. The room was extremely spacious with a separate lounge and living area and two full bathrooms. The views from it, being so high up, were amazing. We had clear days and could see the snow covered mountains in the distance. The club lounge also excelled and one of the best at any InterContinental we've been to. Staff again, were extremely attentive. That balance of great service without being intrusive. Breakfast offerings were vast, with an a la carte menu. Great quality too. Afternoon tea was also of excellent quality. Evening snacks and drinks was just brilliant. 530-8 giving good time to relax and enjoy the offerings. Excellent alcohol offerings and, once again, loads of food of excellent quality. The location of the hotel is excellent. It has to be less than 100 yards from the front of the hotel to the Stadtpark U bahn station. Walking to the Opera House takes about 10 minutes. I would definitely stay here again for future stays in Vienna. The location, excellent staff/service, great room and very good club lounge, detract from the age of the building in my view.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Inhaber at InterContinental Wien
Responded 31 Jan 2024
Dear Ben_flugel86, Thank you for taking the time to leave such a detailed and positive review! We are thrilled to hear that you enjoyed your stay with us, from the great service and spacious room to the excellent club lounge offerings. We appreciate your understanding of the age of the building and are glad to hear that it did not detract from your overall experience. We look forward to welcoming you back for future stays in Vienna! With best regards, Your dedicated Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Napey wrote a review Jan 2024
Bristol, United Kingdom154 contributions83 helpful votes
Beautiful hotel with really friendly staff, only 10 mins walk from train station, across the road from a Metro station, and 20 mins walk from many of the main attractions in the city. Lovely buffet breakfast. Very clean and beautifully decorated both in the room and communal areas. All you would expect from this hotel brand.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Owner at InterContinental Wien
Responded 23 Jan 2024
Dear Napey, Thank You very much for your satay & your wonderful review! You hit the spot, our location & the amazing breakfast buffet really are 2 of our strong points. Happy to hear that you enjoyed your stay so much! Hope to welcome you back in the future! Kind Regards, Joao Everard Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rrodrigues16 wrote a review Jan 2024
New York City, New York29 contributions3 helpful votes
This is for the corporate InterContinental staff that might be reading this review. One day, you may look at the lobby lounge/bar of the InterContinental Wien and feel compelled to update it. PLEASE, DON’T! The classic dark wood, the old chandelier, the leather armchairs, the tinkling piano music, the knowledgeable waiters in vests and bow ties, the tri-dish bar snacks, the picture frames, the hours, the candles…please don’t change a single thing. This is the definitive, classic hotel lounge. I live in NYC and have traveled to over 50 countries. These old-school lounges are impossibly rare to find. If I were a location scout for a film company, I would absolutely add it to my location list. I could write on other elements of this hotel. It doesn’t look like much from outside, the good location, the rooms are a bit dated, the staff and breakfast incredibly top-tier….however, I will let this review focus on the lounge. Unusual perhaps, to focus a review on one element, but it earns it.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Owner at InterContinental Wien
Responded 17 Jan 2024
Dear rrdrigues16! Thank you for taking the time to share your detailed and heartfelt review. We are thrilled to hear that you enjoyed the classic ambiance of our lobby lounge and bar at InterContinental Wien. Your appreciation for the classic decor, the old-world charm, and the attentive service is truly rewarding to hear. We are delighted that you found our lounge to be a standout feature and appreciate the recognition of its uniqueness. Your feedback is invaluable to us, and we will certainly take your comments into consideration for maintaining the timeless appeal of this space. We are also pleased to hear that you found our staff and breakfast to be of top-tier quality. We take great pride in delivering exceptional experiences to our guests and are glad to know that we met your expectations. We hope to have the pleasure of welcoming you back and providing you with another memorable stay. If you have any further comments or requests, please feel free to reach out to us. We are dedicated to making your next stay just as exceptional as this one. With best regards, Rebecca Traunkar Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rangestormer wrote a review Jan 2024
Manchester287 contributions185 helpful votes
Stayed two nights here. Even as a Platinum member, there are not too many perks offered. Very surprised not to receive complimentary breakfast, instead charged 30 Euros each. Likewise no lounge access. This is really not acceptable regardless of what the hotel policy is. One plus point, I phone a local restaurant for a booking and was told they were full, however the front desk called the same restaurant and got us in. While the breakfast was good quality and cooked fresh, it did not warrant 30 Euros. Breakfast room was uncomfortably hot. Room in the hotel was spacious corner room with good views. Comfortable bed but road noise was a problem. Cocktail bar is a pleasant place to sit for a while, although service isn't the fastest and prices are high. Would stay here again if pressed, but with so many other options would like to try somewhere else.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Owner at InterContinental Wien
Responded 17 Jan 2024
Dear rangestormer! Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. As a valued Platinum member, we understand that you have high expectations, and we regret that we fell short of meeting them on this occasion. We hope to have the opportunity to welcome you back and provide you with an improved experience. If you have any further comments or requests, please feel free to reach out to us. We are dedicated to making your next stay with us a much better one. With best regards, Rebecca Traunkar Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George G wrote a review Jan 2024
1 contribution
My experience from the hotel started negatively as the rooms that were given to me and my family were of a much lower quality hotel level and certainly not of the standard of Intercontinental. However, an organization is not only judged by the first impression but also by its general philosophy. raising the issue with the Assistant Manager Mr T. M. his reaction was immediate and catalytic with new rooms that met our expectations and in any case the whole approach to our issue was a reference to the professionalism and exceptional virtues of the hotel Assistant Manager The final impression of the hotel is, amazing location, spacious rooms and very clean.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sales Marketing, Owner at InterContinental Wien
Responded 9 Jan 2024
Dear George G! Thank you for your feedback regarding your recent stay at our hotel. We apologize for the initial inconvenience you experienced regarding the quality of the rooms. However, we are pleased to hear that our Assistant Manager was able to rectify the situation promptly and provide you with rooms that met your expectations. We take great pride in our team's professionalism and exceptional service, and we are glad that our colleague's approach reflected these qualities. We will be sure to pass along your kind words to him. We are also happy to hear that you enjoyed our amazing location, spacious rooms, and cleanliness. These are all aspects that we strive to excel in, and it is gratifying to know that we succeeded in providing you with a positive overall impression. Thank you once again for sharing your experience, and we hope to welcome you back in the future for another enjoyable stay at our hotel. With best regards, Rebecca Traunkar Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£137 - £193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental wien hotel vienna, intercontinental hotel vienna, intercontinental hotel wien
LOCATION
AustriaVienna RegionViennaLandstraße
NUMBER OF ROOMS
459
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INTERCONTINENTAL WIEN - Updated 2024 Reviews (Vienna, Austria)

Frequently Asked Questions about InterContinental Wien
Which popular attractions are close to InterContinental Wien?
Nearby attractions include Wiener Royal Orchester (0.1 miles), Stadtpark (0.1 miles), and Johann Strauss Monument (0.2 miles).
What are some of the property amenities at InterContinental Wien?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at InterContinental Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Wien?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Wien?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Wien?
Conveniently located restaurants include Apron Restaurant, Pauli, and Liebsteinsky.
Are there opportunities to exercise at InterContinental Wien?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does InterContinental Wien have airport transportation?
Yes, InterContinental Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Wien located near the city centre?
Yes, it is 0.6 miles away from the centre of Vienna.
Are any cleaning services offered at InterContinental Wien?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Wien offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.