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Mercure Secession Wien


Hotel class 4.0 of 5
Getreidemarkt 5, Vienna 1060, Austria
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Reviews you can trust

84% Recommend
4.0 of 5 stars 82 reviews
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By trip type
All (82)
[ Date ] [ Rating ]
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5 of 5 stars
Tuxtla Gutierrez
18 Nov 2009 | Trip type: Couples

The hotel doesn't look great from the outside, but once you get in the room that's another story. The room was spacious and super clean. It has all the amenities, it was super confortable. Being in a small hotel room in Prague, the Secession Wien was heaven. It has the metro a 100 meters away. The Nachsmarkt is right in... more

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4 of 5 stars
UK
14 Nov 2009 | Trip type: Solo travel

Just been reading the last few reviews and must say that I did not hear any noise from neighbouring rooms. The heating system in my room - both the hot water radiators and electronic system - was working fine. In fact - too well and had to turn them down after I arrived. I had a "business room/suite" with kitchenette... more

Management response from
Linda Pokorny, Director

Dear Guest, first of all thank you for taking your time to post a feed back on your last stay! We are pleased to hear that you liked your stay and our service. Your comment will motivate the team to go on hosting our guests with hearth and head! Hope you had a nice trip home and would be pleased...

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2 of 5 stars
Israel
20 Oct 2009 | Trip type: Business, Solo travel

I just finished an unpleasant week at the Mercure, having ignored all the negative reviews on trip advisor. Don´t make my mistake... Where to begin? I reserved a smoking Junior suit with a double bed, having called reservations personally in advance and being promised an especially quiet room. I pointed out that I´ll be staying a full week and the... more

Management response from
Linda Pokorny, Manager

Dear Guest, first of all thank you for posting your feed back after your stay. For all the inconvinience you felt I seriously apologize. As you stayed several days in the hotel I would have prefered to talk to you personally, unfortunally you did not contact me. I am sure we would have found solutions, e.g. coffee and tea maker...

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4 of 5 stars
Buenos Aires, Argentina
17 Jul 2009 | Trip type: Couples

Located just two blocks form the Opera, half block from the Nachtmarkt, one block from the Quartier Museum. It was a 4 star hotel with no breakfast included, but we got a superdeal price for the double room. Ask for the non smoker rooms . We were at the 4th floor and the view was amazing. Only bad point was... more

Management response from
Linda Pokorny, Director

Dear Guests, many thanks for spending time on posting your comment. I am very happy to forward your feed back to my staff, it will encourage them to you on hosting our guest even more motivated. Looking forward to welcome you again, best regards, Linda Pokorny

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2 of 5 stars
Chicago, IL
12 Jul 2009 | Trip type: Couples
1/1 found this review helpful

The location is close to the subway station (5 min walk from Museum Quarter). Nearby is a cute street with restaurants and shops. It's a 15 minute walk to the city centre. Rooms were clean and spacious but the walls were thin. We were kept awake both nights by loud neighbors and also a noisy air conditioner. We could even... more

Management response from
Linda Pokorny, Director

Dear Jill & Mike, many thanks for taking time to send a comment on our hotel. Please take my serious apologize for the noisy nights you had, additionally I am very sorry that you did not tell the stuff after the first night - we would have been pleased to offer you an other room with more quiet neighbourhoud. Yet...

it was okay
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3 of 5 stars
sc
21 Jun 2009 | Trip type: Solo travel
1/1 found this review helpful

I spend 3 nights in this hotel. It was clean and comfortable. Personal were nice. the day I was leaving early am. they forgot to give me wake up call. Looks they do not have automated system, so the front desk forgot. This is could have been disaster for me, missing my plain. I did not try the breakfast,I think... more

Management response from
Linda Pokorny, Manager

Dear Sir, first of all thank you for taken your time to post your feed back. I am happy you rated the hotel as comfortable, clean and good located. I forwarded your comment concerning the friendly staff to my team, it will motivate them to go on hosting our guests in this professional way. For the inconvenience with wake up...

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4 of 5 stars
new york city
16 Mar 2009 | Trip type: Business

Our stay at the Mercure was very nice. We were in Room 420 which is very large and has a good view. The breakfast were very satisfying with all kinds of options including freshly squeezed orange juice. The staff was wonderful-so sweet and helpful. Special mention should be made for Ms. Cruz who has a cheerful attitude and bubbly personality.... more

Management response from
Linda Pokorny, Manager

Dear Guest, I am pleased to forward your comment to my staff. It will encourage them to go on hosting our guest with a warm welcome! Thank you for the time you spent on posting - looking forward to welcoming you again! Linda Pokorny/Manager

Loved it
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5 of 5 stars
Sao Paulo
9 Mar 2009 | Trip type: Business, Solo travel

It was my second time at this hotel. The hotel is not big or high luxury as many other in Vienna, but it's simply perfect for me, with a great cost/benefit relation. Location is great, next to Subway and train stations, near to a several restaurants, cafes, drugstores, Billa (supermarket), BIPA (cosmetics store), and within walking distance of Opera, Volkstheater,... more

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5 of 5 stars
Offaly
1 Dec 2008 | Trip type: Couples

Myself & my wife have just returned from a lovely trip to Vienna. We stayed in the Mercure Secession for three nights & found it to be a lovely hotel. Recently refurbished, it is centrally located & within easy walking distance of most of the famous sites. St Stephens Cathedral 10 mins, Museum Quarter, Hofburg Palace, Marie Therese Park 5... more

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4 of 5 stars
blue mountains
28 Oct 2008 | Trip type: Business, Solo travel

I spent 12 nights recently at this hotel, and from all aspects found it very good. The location is excellent - 3 minutes from the Nachsmarkt, 2 minutes from the metro stop & 10 minutes from the Hofburg Palace & Museums Quartier. Given some of the reviews, I was quite anxious about my (long) stay. However, it was very pleasant.... more

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Mercure Secession Wien Also Known As

  • Mercure Hotel Secession Wien
  • Mercure Hotel Vienna
Address: Getreidemarkt 5, Vienna 1060, Austria
Vienna hotels Mercure Secession Wien
4.0/5.0
82