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Mercure Wien Zentrum

4.0 of 5
Fleischmarkt 1a, Vienna 1010, Austria (Innere Stadt)
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Mercure Wien Zentrum
Ranked #67 of 361 hotels in Vienna
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579 reviews from our community

Traveller rating
    173
    271
    97
    29
    9
See reviews for
Families
68
 
Couples
258
 
Solo
46
 
Business
87
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I stayed here for four nights on our first trip to Europe and the hotel was perfect. The room was very spacious, modern, very clean and comfortable, and the staff were exceptionally friendly and helpful. The breakfasts were in a lovely large dining room and there as a good choice offered. The hot dishes were excellent and... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 May 2013

I have just stayed at Mercure Hotel. since i was on corporate rate the price performance was good! i like this chain and usually the quality of rooms is good, this hotel is no exception, good room high standard. good breakfast ( they can have more option for veggies ). location is great right in city center and freeee wifi!.... More

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Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
9 May 2013

Dear dragnot, thanks for leaving us a feedback on Tripadvisor. It is an onour for us to read that you would recommend our hotel! Our location right in the heart of Vienna allows our hotel to be the best starting point to explore the city! Once again thank you! We look forward welcoming you again soon! Best wishes, Elena Covelli... More

Bethesda, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2013

Located in a quiet street in the city center, not close to the Hofburg but at walking distance to the train station connecting to the airport, close to a Red Line subway station, close to the Danube tours, and surrounded by pubs and restaurants. I've stayed at the business part of the hotel (the main building is located the other... More

Was this review helpful? Yes 1
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
9 May 2013

Dear Guest, thank you very much for writing a comment about your recent stay with us! Receiving good feedbacks is for all the staff the best motivation as we strive to offer the best services. I am really happy to read that you felt comfortable in one of our elegant Classic Rooms and you enjoyed the free Nespresso Coffee and... More

Sapporo
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 May 2013 via mobile

Just spent two nights at the Mercure Wien Zentrum. Excellent location with easy access to most things people will want to see. My room, 207 was stylish and comfortable. Traveling alone it's fine, but I don't like the fogged glass bathroom door with a hole for opening and shutting the door. If you're with someone else it would be pretty... More

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Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
5 May 2013

Dear Guest, I would like to thank you very much for taking some time and writing us a review on Tripadvisor! I am glad you had a comfortable stay with us and you could enjoy the fabolous location of the hotel! Please be assured, that we also have rooms with wooden doors for the bathroom, which guarantee the privacy needed!... More

Athens, Greece
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 30 April 2013

Before I start my review, let just state that the location of the Hotel is excellent and the staff working there are absolutely great! The first positive impression of the hotel came before we even arrived in Vienna, when I contacted them via email to confirm my booking (was done through AMEX Travel) and request a car to pick us... More

Was this review helpful? Yes 1
See 2 more reviews by Fanis M for Vienna
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
4 May 2013

Dear Fanis M, you left us all speechless with your great feedback: a BIG thank you to you, for appreciating our effort to provide every guest the best service! I am sure that your detailed review will help a lot of travellers willing to visit Vienna and our hotel! Thank you very much again from all the Staff: we look... More

Zagreb, Croatia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed there for 7 nights. Overall it was really nice. Location is beyond perfect. Near hotel is McDonalds, interspar store (or Billa,I'm not sure) bars and restaurants, drugstore... All important metro lines are in 5 minutes walk distance. Breakfast was ok, nothing spectacular but for everyones taste. From all sorts of muesslis to fresh juices. it's never croweded so you... More

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Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
4 May 2013

Dear guest, I am really glad to read your comment about your recent stay at Mercure Wien Zentrum and to know that you spent overall a good time with us. I would like to thank you also for sharing your concerns about the bathroom door. We have in the hotel different kind of rooms, also with wooden doors and and... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 April 2013

Stayed at this hotel in June 2012 for 5 nights. The hotel is at a great location. Lots of late night restaurants and merely a 3 mins walk to stefansplatz and 2 mins walk to the nearest metro station (schwedenplatz station). Other than the location was great, nothing else. As a accor silver member, this was the worse mercure hotel... More

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Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
7 May 2013

Dear Guest, thank you very much for taking the time to describe your experience during your stay with us one year ago. We are very sorry about the inconvenience described! Unfortunately the renovation of our air conditioning was delayed and had to take place in June 2012. The works were finished end of June 2012 and since that we are... More

Doha, Qatar
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 April 2013

Stayed here during the Vienna Marathon and were very happy with our visit. The location is a great base for getting around the city, you're close to two metro stations and the main shopping district. There are plenty of restaurants and sights within walking distance, great for hobbling around after our race. The room was comfortable and well maintained and... More

Was this review helpful? Yes
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
4 May 2013

Dear Meena L, thanks so much for leaving a comment about your recent stay with us! I am happy to read that you took advantage of our perfect location and even happier to read that you would choose us again for your next stay in Vienna! I am looking forward welcoming you again in Mercure Wien Zentrum. Best wishes Elena... More

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 April 2013

If you are looking for great location and friendly service the Mercure Hotel Wien Zentrum is the place to stay in Vienna. It is a short stroll away from all of Vienna's superb attractions, including the beautiful shopping areas of Graben and Kohlstrasse. The rooms (in the newer hotel where we stayed) are small and clean, but somewhat poorly designed.... More

Was this review helpful? Yes
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review
4 May 2013

Dear Guest, I am really glad to hear that you had a pleasant stay with us. Thank you very much for writing about your experience on Tripadvisor! Your satisfaction is the best motivation for our staff and I will be happy to share your words with my colleagues! Thanks a lot also for your feedback about the room: I hope... More

Sydney - Australia
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 22 April 2013

Upon arrival at the hotel the check in was fast and pleasant. We arrived in our room to be surprised with a large modern room, and a rubber duckie sitting in the shower cubical. A very cute touch. Hotel is 20 m from food locations, supermarket and 100 m from the nearest metro station, Schwedenplatz (U1 line) Hotel has free... More

Was this review helpful? Yes 1
Elena Covelli K, Guest Relations Manager at Mercure Wien Zentrum, responded to this review
25 April 2013

Dear Guest, thanks so much for your review! I am sure our duckie will have a great time in Australia! It put a big smile upon our faces to know that we could make your stay an excellent one! We all hope to welcome you again in the next future. All the best from sunny Vienna! Elena Covelli & Team... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(6)
  • Friendly and helpful(5)
  • Great location(5)
  • Free internet(3)

Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna > Innere Stadt
Amenities:
Bar/Lounge Business Centre Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#52 Luxury Hotels in Vienna
#57 Business Hotels in Vienna
#58 Family Hotels in Vienna
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more   less 
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Also Known As:
Mercure Wien Zentrum Hotel
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna

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Mercure Wien Zentrum
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