We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 353 Vienna hotels »

BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5
Frankenberggasse 10, Vienna A-1040, Austria
Slideshow
Amenities
Ranked #10 of 353 hotels in Vienna
4.5 of 5 stars 287 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

287 reviews from our community

What travellers say about this hotel
  • Very good(12)
  • Breakfast buffet(7)
  • Friendly and helpful(7)
  • Bar area(5)
  • Opera house(5)
  • Long days(3)
  • Steam room(3)
  • Night stay(3)
Traveller rating
    195
    76
    10
    3
    3
Only show reviews for Family (47) | Couples (123) | Business (24)
Date Rating
rss_luvs2travel
Southcentral PA
Senior Reviewer
8 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

A clean, comfortable hotel located on a quiet side street, just minutes from the historic city center. A really good value for the location! The staff of the Kaiserhof were incredibly friendly and helpful. The breakfast was delicious with a great variety of fresh fruits, meats and cheeses, cereals, breads, etc. We enjoyed a lovely 3-night stay here and would... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
14 February 2012

Dear Sir or Madame, we hope you had a comfortable journey back home - we thank you so much for taking the time to fill out the questionnaire. We are glad that you had a nice stay in Vienna and enjoyed your time at the Kaiserhof. We hope to welcome you again at the Kaiserhof Best regards from Vienna, The... More

EvaPrague
Prague
Senior Contributor
26 reviews
12 helpful votes
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I have been already to this hotel twice, or three times. The hotel is about ten minutes walk from the Opera across the bridge next to Operngasse. Therefore you can reach Albertina, Kartnerstrasse and all sightseeing very fast. The rooms are sparkling clean, very good beds and sheets. Bathroom has a bath, hairdryer and herbal shampoos. Breakfast is solid, good... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
14 February 2012

Dear Eva, we thank you so much for taking the time to fill out questionnaire and we are glad that you had a nice stay in Vienna and enjoyed your time at the Kaiserhof. We hope to welcome you again at the Kaiserhof Best regards from Vienna, The Kaiserhof-Team More

Luigi_Fino
Tokyo, Japan
Top Contributor
53 reviews
8 helpful votes
3 of 5 stars Reviewed 8 February 2012

The place is not luxurous, rather a quite acceptable standard and centrally located. Better than a business-hotel chain, but prices are not too bad. I expecially enjoyed the breakfast buffet. Free Internet is also complimentary. This hotel has a long history and the building is relatively old, thus there is not much more than could be done. It has everything... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
10 February 2012

Dear Mr. Fino, we thank you so much for taking the time to fil our the questionnaire and we are glad that you had a nice stay in Vienna and enjoyed your time at the Kaiserhof. We hope to welcome you again at the Kaiserhof Best regards from Vienna, The Kaiserhof-Team More

olop555
Shannon, Ireland
2 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012

Just back from Vienna. Stayed in the Kaiserhof Wien with a friend for four nights. It was incredible value. The location is perfect, so central. The room was perfect - warm, modern and spotlessly clean. The breakfast was delicious. The staff were so friendly. Especially the receptionist, Crista. The weather was very cold but as Vienna is such a beautiful... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
8 February 2012

Dear Shannon , thank you so much for taking the time to fil our the questionnaire! We are glad that you enjoyed your stay in Vienna and at the Kaiserhof. Hope to welcome you soon ! With best regards, Michaela Mondl Sales & Marketing Manager More

Taner3
mersin,turkey
Contributor
12 reviews
3 helpful votes
5 of 5 stars Reviewed 29 January 2012

The Kaiserhof was established about 115 years ago. It is located at walking distance from the city center. The rooms are nice. The service is friendly. The breakfast buffet is satisfying. I especially enjoyed the engravings and old pictures displayed in the halls and corridors. By the way this was my second stay in this hotel (the previous one was... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
30 January 2012

Dear Mr Taner , we are pleased that you again chose the Hotel Kaiserhof Wien for your stay in Vienna and thank you very much for taking the time to fill in our questionnaire! We hope to have the possibility to welcome you a 3. time at the Kiserhof! With best regards, Michaela Mondl Sales & Marketing Manager More

Niko N
Paris, France
1 review
4 of 5 stars Reviewed 27 January 2012

Well situated near the metro and not far from each historical place of Wien. Nice and friendly employees. Nice and quiet room. Very delightful breakfast. I recommend ! We had a room on the fist floor, next to the lift and stairs, so I was a bit afraid of the nighty noise ... but it was definitely a quiet night... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
30 January 2012

Dear Mr Niko N., thank you for staying with us and thank you for taking the time to fill in the questionaire! We are very glad and delighted that you enjoyed your stay at the Kaiserhof in Vienna and we hope to welcome you again in Vienna With best regards, The Kaiserhof-Team More

770Traveller
Stockholm, Sweden
Contributor
18 reviews
6 helpful votes
4 of 5 stars Reviewed 19 January 2012

I stayed here for 4nights before heading off to salzburg. This is a well oiled machine due to the staff in all areas, reception, breakfast and room maintenance. My bathroom and room were clean and generous, bed dreamily comfortable. Linen white and fresh. Reception will organise any tour you want just ask. Wi-fi in room. I was on the ground... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
24 January 2012

We are pleased that you chose the Hotel Kaiserhof Wien for your stay! Dear Guest, thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof! We hope to welcome you again soon! With best regards, Michaela Mondl Sales & Marketing Manager More

SilveiraJr
Porto Alegre, RS
Reviewer
5 reviews
5 of 5 stars Reviewed 3 January 2012

One off the best hotels I ever stay. Service, rooms, breakfast, etc. excelent. Near the great points to walk (Graben street, Museum quarter, and others). Very nice cost-benefit. More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
24 January 2012

Dear Mr. Silveira, We are pleased that you chose the Hotel Kaiserhof Wien for your stay! Thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof! We hope to welcome you again soon! With best regards, Michaela Mondl Sales & Marketing Manager More

Klankers
Charleston, South Carolina
Senior Contributor
32 reviews
4 helpful votes
3 of 5 stars Reviewed 30 December 2011

I have to say we went with this hotel based on rate. I think it was a good deal overall. Pros: location was great and easy walking distance to everything, breakfast included Cons: small rooms, small bathrooms ( 2 people could not be in the bathroom at same time), breakfast was average, beds with those dividers. We were comfortable and... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
24 January 2012

We are pleased that you chose the Hotel Kaiserhof Wien for your stay! Dear clients Klankers, thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof! Your suggestions are a valuable source for permanent improvements and new ideas. We hope to welcome you again... More

BigBriFM
Suffolk
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 15 December 2011

My wife and I stayed here in February 2011 for our birthdays and we paid for the slighty better room and it was definitely worht it. The service was excellent, the hotel was just off the main area and a short walk to the main streets. The room was lovely; large, well decorated and very comfortable. I would certainly stay... More

Was this review helpful? Yes
Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
24 January 2012

Schön, dass Sie unser Gast waren! Werte Gäste, herzlichen Dank, dass Sie sich die Zeit genommen haben, unseren Hotelfragebogen auszufüllen.... More

Travellers who viewed BEST WESTERN PREMIER Kaiserhof Wien also viewed

Altstadt Vienna
4.5 of 5 stars 425 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d263905?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Das Tyrol Small Luxury Hotel
4.5 of 5 stars 371 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d577354?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
K+K Hotel Maria Theresia
4.5 of 5 stars 566 Reviews
Vienna, Austria
Show Prices ABS:HotelCheckRates-d231985?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 353 hotels in Vienna, ranked by popularity »

Been to BEST WESTERN PREMIER Kaiserhof Wien? Share your experiences!

Write a Review Add Photos Add Videos

BEST WESTERN PREMIER Kaiserhof Wien Also Known As

  • Best Western Hotel Vienna
  • Best Western Vienna
  • Vienna Best Western
Address: Frankenberggasse 10, Vienna A-1040, Austria

Is BEST WESTERN PREMIER Kaiserhof Wien your business?

  • Manage your listing
BEST WESTERN PREMIER Kaiserhof Wien
Show the lowest price for this hotel* (from our partners)
Show Prices