Hi We're staying in the hotel for the 2nd night now and we're very pleased with it. Location is very good, there's a nice market (now it's the Xmas markets season :-)) 3 minutes walk from the hotel and in general, the location is perfect - every is 15 to 30 minutes walk from the hotel. The staff are very... More

Stayed for 3 nights with my niece and would highly recommend this hotel. The location was great - 5 mins to the u-bahn and within walking distance centre, Everything was excellent in the hotel - friendly and helpfull staff, very confortable room with everything you could need and wonderful buffet breakfast. Hotel was very clean and quiet which meant a... More

We had a two night stay here in November 2011. The hotel was excellent and it was exceptionally clean and well equiped.The place is 10min walking from the city center ( shopping area). It was a pleasure to come back there after the whole day visiting. Staff were very polite and professional. A place I would recommend. More

One of the best experience from reservation to check-out. I reserved on-line and made a few requests. How surprised I have been to receive personal email about my requests. Fast and easy check-in, staff ready to go miles to make you welcome, comfortable and feel like a true client. They are knowledgeable,helpful and friendly. Accomodation was clean and comfortable. Very... More

We had a two night stay here in March 2011. Arriving early, we were asked to wait a short while before we could check-in. I say a short while is was in fact 5-10 mins during which time were shown to a comfortable seating area and offered tea and biscuits. From the moment we arrived to the moment we left... More

This hotel was excellent and it was exceptionally clean. The breakfast was also very varied and tasty. The staff was helpful and friendly. They also upgraded the room and gave us a bottle of champagne because it was the other person travelling with me's 50th birthday. Will definitely stay again if I am in Vienna again More

It was a wonderful hotel.the team was great and welcoming. Rooms were clean but a bit small,but beryl pleasant. Good location. Walking distance from the ring. Breakfast was super and the staff was very friendly More

The attention to detail at the Kaiserhof is charming - from the personalised welcome message on the large TV screen on entering the room to the Ferrero Rocher on each pillow. Due to a late flight arrival, I arrived famished and tired however the super friendly staff made me feel instantly relaxed and even prepared a meal and delicious orange... More

We booked the Kaiserhof on a recommendation from another journalist. We thought it a bit pricey, at about 73 pps, per night, but when we got there we felt it was great value. A lovely warm welcome at reception, shown to our small but very cosy room with a welcome bottle of sparkling wine in a cooler bucket. There's a... More