Just returned from this hotel on holiday with my wife. It really is a nice looking hotel. The staff go out of their way to be friendly and helpful and the food in the restaurant was excellent. the rooms are very nice too and air conditioning that works! My wife was ill and stayed in the room so I went... more

Great front desk staff. Answered all questions that saved me time, money and enhanced the Vienna experience. Public transportation was easily accessible. Tram D, in front of the hotel, gets you to city center in 20 minutes. The underground is just a 5 minute walk. more

The rooms were clean, big and everything worked. Hot and cold running water at a decent pressure. Very big comfortable beds. The street outside was very quiet (my room was on the 4th floor overlooking a side street to the north). The staff were pleasant and helpful. For a city break during which you plan to leave in the morning... more

I stayed at this hotel last year with my boyfriend, and enjoyed our stay. The staff were helpful and cheerful, and we felt as if they would help us with any queries. The room was on the 2nd floor, and was a bit of a walk from reception. The view from the window was of a neighbouring wall, but we... more

Thank God this hotel wasn't at all as bad as described here! I was really preoccupied by the bad reviews here,but when we arrived we were welcomed very friendly (I did the reservation through the Austria Hotels site) and given a city guide which was helpful. They even upgraded us in a deluxe room (no charge) and asked us which... more

For someone used to UK/US style of hotels I was pleasantly surprised with the space of the rooms and the facilities. hotel had good information and the staff were helpful. A nice place to stay more

we stayed in this brownish hotel. Smoking is populair in Austria so we entered through smoke. The receptionist was, it seemed suprised that we turned up. Could not remember two rooms to give to us. After 20 minutes they gave us, and I appreciated this, two adjoining rooms. But one of them had a cupboard filled with clothes. A staffmember... more

This is not a 4 stars Hotel! It is old (not renovated) and rooms decorated with out of fashion furniture. Bathrooms are dirty including hairs in the shower and wc tap broken. But the most discusting thing about this hotel is the nasty smell (I assume coming from the kitchen) in the hall and corridors. I DON´T RECOMEND THIS HOTEL... more

This hotel looks very fancy and the reception area was very grand indeed, The reception staff were so nice and helpful, always with a smile on their face. The little bar is very quaint and cosy at night with little candles and some soft music. Only criticism is that it is small and smoking permitted so you leave stinking of... more