Except a good location (very central) all else was poor. The room they give us first was so small so we have no space for a second luggage to open it. On request they change it for a room a little bigger, but very ugly. The bathroom was the smolest I ever had (except maybe "Formula 1 Hotels". They made... more

The Graben is a great little hotel located in the heart of Vienna. You're only a few mins walk away from a train station,Stephansdom, and Kartner Strasse. Whilst the rooms are relatively small, which is quite typical for that 'classic European style', they are clean, well kept and occasionally have a baby grand in them waiting for you to slide... more

I have just returned from the Graben hotel in Vienna& although the renovations are ongoing it did not spoil our hols. They have added a 7th floor & the rooms are first class. the location was great , within easy walking distance of most of the sights or near trams& underground stations. When finished it will be a great place... more

We selected this hotel due to the location and we also got an amazing deal thanks to Tripadvisor. We had read the reviews so didn't have great expectations, we knew it was being renovated while we were there and we knew the rooms were small, both were true. The renovations didn't deter us, as we only had two nights in... more

This hotel is within walking distance of almost all major sites in Vienna and is centrally situated for public transportation to the rest of the city and environs. Just opposite were a pleasant Beisl and cozy café where also locals come to drink and dine. The staff was very friendly and helpful, the room was quite big and clean, the... more

The hotel is currently under construction, the cleaning lady definitely needs to shower more often. Our room was stinking after it was made. The ventilation system is so good that we were woken up by the smell of cigarettes, even though it’s a non-smoking hotel. Definitely overpriced for the small, shabby rooms it has to offer. We have stayed in... more

I do not recommend staying in this hotel. The hotel refused to reinstate a reservation we made so we lost 360 Euros and could do nothing about it - we had to pay again. Completely inconsiderate and money-grabbing staff in relation to this. We got food poisoning from eating pork at the hotel. The room we got had a damp... more

After requesting a 4 star hotel in Vienna, we checked into the Graben Hotel. Something wasn't quite right. The 4 Stars were posted on the door but it looked very tired and run down inside. We were escorted to the a small, dark room with minimal facilities. I would rate this hotel as 2 or 3 star as a frequent... more

Great location however my experience at this hotel was disappointing, I booked this hotel after reading TA reviews. The service was virtually non-existent and while the reception desk was resourced staff were only present intermittently on weekends and after 5pm. They were surly and seemed disinterested in their role, we are low maintenance travellers and only required a rough city... more