A lot of accommodation in Vienna is old and worn out - this is one of those. I booked for a family of 4 with teenage children. There were lots of stairs and no lift. The room seemed clean on first inspection but it was hard to tell with the dull decor. Pillows were awful. The elevated train runs behind... More

I intended to stay in this hotel together with my wife and my daughter for three days last week. We made a booking using www.booking.com web site but, as I suddenly got sick only one day after, we called in to cancel the reservation. The answer came to my big surprise that they would not be able to cancel my... More

All staff were very friendly. The lady at the desk arrived with a bottle of wine and card when she realised we were celebrating a birthday. Breakfast was great. Very convenient to get the S7 from the airport to Praterstern for €3.60. Just a five minute walk from there to hotel. However the trains could be heard from your bedroom.... More

Stayed here for one night as I was catching the boat to Budapest and the hotel was close to the departure point. I thought it was expensive for what it was but ok. However I should say that it is very close to a railway line and trains run throughout the night. More

I was Vice -General Manager at a hotel in Hanoi and coming to Vienna for travelling with my whole family . My best experience on this hotel was prompt action of FOM -Martina Windhaber and General Manager - on helping us alot for our special matter - My grand father was seriously sicked . They did all they could do... More

I found this hotel in booking.com and what make me decide for it, was the price. But I was worried with other reviews, posted here. And fortunately, this hotel, at least for me, wasn´t a bad experience. There is a metro station two (long) blocks from it and it´s beside a mini market, where you can buy snacks, soft drinks,... More

We use this hotel for short stays when travelling through Vienna. Walking distance from Prater so when we are there we take an evening walk to Prater to see what is happening there. The center of Vienna is a short taxi ride form it and the location allows to enter the highway to Graz easily. The service is always good... More

A very pleasant and welcoming Hotel throughout our stay from reception, waiters and cleaning staff, and which represented excellent value. Air conditioning would be a further asset to the Cristall but they do provide substantial fans in their rooms - these were spotlessly clean. A nice central location very close indeed to the Danube, Vienna's splendid fairground (I generally can't... More

If you're looking for a no frills budget hotel in central Vienna this fits the bill. The single rooms were well designed, I could unpack, relax and work in this long narrow room without feeling the walls were closing in. The housekeeping staff were really outstanding, very friendly and helpful and had high standards. It is not the smartest part... More