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NH Collection Wien Zentrum
Mariahilfer Strasse 78, Vienna 1070 Austria
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4.5
#59 of 376 hotels in ViennaLocation
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Value
Travellers' Choice
GreenLeaders Bronze level
The NH Collection Wien Zentrum is located in enchanting Vienna on Europe's longest shopping boulevard, Mariahilfer Strasse. Guests can take a short 20-minute stroll to the city center, or utilize a U-bahn stop just in front of the hotel. The Museumsquartier and Spittelberg, with its myriad bars and restaurants, are both just around the corner.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Spa
Rooftop terrace
Baggage storage
Parking
Wifi
Sauna
Breakfast buffet
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, German
Location
Getting there
Great for walkers
Grade: 100 out of 100
100
Vienna Intl Airport
11.7 mi•
See all flights
Ivanka Airport
40.1 mi•
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Zieglergasse
3 min•Vienna U-Bahn
Car Hire
169 Restaurants
within 0.3 miles
1,315Review40Q+A74Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
+1
We have chosen this hotel because of reasonable price (we booked directly theoug NH page), unbeatable location (in the middle of famous shopping street and walking distance from museums and sights) + child friendly amenities. We came by car and we parked in public parking house Atterseehaus Garage. The price for 24h parking is 19,90€ and you don’t have many other possibilities, so if you want a hassle free stay, go for it. It is directly under the hotel so you can reach the reception by elevator. The hotel has only 4 rooms with balcony and you can’t book it in advance, however we were lucky and asked for one and we got it (it’s upon availability). It was situated on the 7th floor with nice view and directly oposite breakfast restaurant (room nr. 703). You can make a remark in your reservation but don’t take it for granted. As we traveled with out 22 months old toddler, they prepared baby crib for us, which was comfy and clean. Also the high chair and kids plates/cups/cutlery - everything was there. A subway station is steps away from the hotel and you can get basically anywhere within minutes. We enjoyed the Wasserspielplatz Donauinsel - water playground for kids of all ages in a beautiful are by the Danube. It was definitely worth the stay and we will probably book again.
P.S. If you don’t insist on cleaning the room every day, you get a surprise in your minibar. #ecologygoals
P.S.2: minibar is empy upon arrival but you can order anything via app :) Also toiletries etc. Liked it! ;)
P.S. If you don’t insist on cleaning the room every day, you get a surprise in your minibar. #ecologygoals
P.S.2: minibar is empy upon arrival but you can order anything via app :) Also toiletries etc. Liked it! ;)
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas Mojzis, Sonstige at NH Collection Wien Zentrum
Responded 7 Aug 2020
Dear 4lex4ndr4, thank you very much for taking your time to share your experience with tripadvisor. First of all I would like to thank you a lot for your lovely comment about our hotel. We appreciate a lot your honesty and your words about the location of our hotel, the rooms and the breakfast. It was a pleasure for us to be your host during your stay in Vienna and we are delighted that we could fulfill and hopefully surpass all your expectations. Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary. As an ecological and sustainaible hotel chain we try to conserve water, save energy and protect the environment with our "Green Stay" card. The "Stayapp" is a new, modern and hygienic method to communicate with the hotel staff and order all hotel amenities comfortable through your smartphone, tablet or laptop. We hope we can welcome you back again in the near future. With best wishes and stay safe. Tomas Mojzis Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super convenient location and they have parking as well. It’s right in the heart of the shopping street so it’s convenient if you are in town to shop. We booked a family suite and it was what we expected. The only problem is that there is one elevator and with all the COVID restrictions, you can wait a long time for it to come as they only allow two people.
I’d skip the buffet breakfast. It’s on the 7th floor and it’s so crowded with people on top of each other basically bc the room is so small. And the food was actually very average. I’ve had better buffets in other NH hotels.
The wifi across all NH hotels was down (hard to imagine happening in 2020) so we had to leave a day earlier than planned because we could do any work. Unfortunately bc we prepaid, they couldn’t do anything about the extra night that we had to waste.
I’d skip the buffet breakfast. It’s on the 7th floor and it’s so crowded with people on top of each other basically bc the room is so small. And the food was actually very average. I’ve had better buffets in other NH hotels.
The wifi across all NH hotels was down (hard to imagine happening in 2020) so we had to leave a day earlier than planned because we could do any work. Unfortunately bc we prepaid, they couldn’t do anything about the extra night that we had to waste.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas Mojzis, Sonstige at NH Collection Wien Zentrum
Responded 15 Jul 2020
Dear laughlovetravelwine, thank you very much for taking your time to provide feedback. It was a pleasure for us to be your host during your stay in Vienna and we are glad that we could fulfill your expectations. Due the COVID-19 restrictions we have to minimize the numbers of guests which are entering the elevator and we are doing our best to still provide a "normal" and extraordinary stay. Your constructive comment regarding the breakfast buffet will help us to improve our high standard. I will resend your comment to our F&B Manager. Unfortunately due an technical issue from our provider we had the difficulties in several hotels around the world and we apologize very much for the circumstances. Nevertheless we hope we can welcome you back again in the near future. With best regards Tomas Mojzis Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location: U-bahn or the underground train is literally on your face :) Which means that getting to and from the hotel is public transport accessible. You need not walk farther. It is in a big shopping street so it is surrounded with shops, supermarkets and restaurants.
Reception: is very modest. Anwar, the receptionist is friendly and professional.
The Room: We stayed at the Superior Room and I was surprised how huge and stylish it was. I thought we had an upgrade! There was a living area, a bed area and an office area. The bed had plenty of pillows. Nespresso machine and water boiler for the tea were available. The shower room was far from boring. The wall has a picture on it. There are rain shower and hand held shower. There were also bathrobes and slippers in the closet and an in-room safe box.
Overall impression: lovely hotel in perfect location and served by staff who knows the meaning of "hospitality".
Reception: is very modest. Anwar, the receptionist is friendly and professional.
The Room: We stayed at the Superior Room and I was surprised how huge and stylish it was. I thought we had an upgrade! There was a living area, a bed area and an office area. The bed had plenty of pillows. Nespresso machine and water boiler for the tea were available. The shower room was far from boring. The wall has a picture on it. There are rain shower and hand held shower. There were also bathrobes and slippers in the closet and an in-room safe box.
Overall impression: lovely hotel in perfect location and served by staff who knows the meaning of "hospitality".
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONHCWZ, Leiter Front Office at NH Collection Wien Zentrum
Responded 5 Mar 2020
Dear BellReed, thank you very much for taking your time to share your experience with tripadvisor community. I am delighted you had a very good stay with us and particularly mention the high level of service. Each and every team member is happy to be your host and create a truly memorable stay. We appreciate a lot your lovely comment about the location, the spacious and well equipped room and of course about Anwar. I will share your feedback with him and he will be very happy about it. We are looking forward to welcome you back again in the near future. With best regards Tomas Mojzis Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PAUL D GIBSON wrote a review Feb 2020
Nottinghamshire, United Kingdom390 contributions192 helpful votesThis hotel is located on the main shopping street in Vienna. It is a nh chain hotel which generally are very good however in my opinion this is not one of the best one's but still very good. The rooms are very spacious and include free WiFi, TV, Tea and Coffee making facilities. There is a very small gym at the hotel. Breakfast is on the 7th floor and is very good with hot and cold choices to choose from. One bit of advice don't get a room next to a store cupboard you will be continually woken up by people going in and out. The other slight complaint is if you are a nh member of this hotel chain which I am, the reception don't appear to be very interested.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONHCWZ, AFOM at NH Collection Wien Zentrum
Responded 15 Feb 2020
Dear Mr. Gibson, thank you for taking the time to share your feedback about your stay with us on tripadvisor. I am happy to see you enjoyed the spacious room and amenities, thank you for mentioning about the many breakfast choices as well. As you arrived with a group booking, unfortunately no points will be added to your silver membership account, however we did add your membership to your reservation with us and it will count as a stay. And hopefully help you reach gold status soon. I do apologize that we did not make you feel recognized as a member with NH. Thank you again for your feedback, and we do hope to see you back with us in Vienna again. Kind regards, Saskia ten Wolde, assistant front office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very impressed with the room. It was spacious and very clean - more akin to a suite than a typical hotel room. The location was conveniently located minutes away from 2 metro stations, making it simple to reach from the airport on arrival. A bus stop close by had a route direct to the train station in under 20 minutes for our departure. It was also close to the 'old city'. We were enjoying strudel and coffee at Café Central in under 10 minutes. Because it was May (a great month to travel) the price was of great value - $224 euro for 2 nights. We also liked being on a pedestrian street. As women travelers, we felt safe in this location.
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Review collected in partnership with NH Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas Mojzis, Sonstige at NH Collection Wien Zentrum
Responded 23 Dec 2022
Dear Jennifer V, thank you for taking your time to share your feedback on tripadvisor. It was a pleasure for us to be your host during your stay in Vienna and we appreciate that you particularly mentioned the spacious room, the cleanliness in our hotel and about the location of our hotel. We are delighted that we could fulfill all your expectations and wishes and we are looking forward to welcome you back again soon. With best wishes Tomas Mojzis Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On a long and very interesting shopping street with many eating possibilities nearby. Spacious and very clean room ( booked directly). Super polite and efficient staff. Our initial booking was for April but then all changed due to the lockdowns so we moved the booking. Initially the hotel asked for a higher price but when we complained this was unfair, they accepted our first agreement.
Just steps from metro line U3 that leads to the very center of the city.(Stephansdom), but also to Westbahnhof where the airport bus is found.
We shall be back in the future hopefully without the covid19 worries.....
Just steps from metro line U3 that leads to the very center of the city.(Stephansdom), but also to Westbahnhof where the airport bus is found.
We shall be back in the future hopefully without the covid19 worries.....
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas Mojzis, Sonstige at NH Collection Wien Zentrum
Responded 29 Sept 2020
Dear Salamandor, Thank you for taking the time to write feedback about your stay with us and share it on Tripadvisor. I am very happy to see you decided to change the arrival date of your booking and that your really liked your stay with us. Thank you for mentioning our great location and clean rooms. Thank you also for the comment on the staff excellence, we always strive to give the best service as possible. We look forward to welcoming you back with us in the future, stay safe in the meantime. Kind regards, Saskia ten Wolde, assistant front office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very cost effective.
The room is well thought of in terms of comfort, productivity and space.
It is very rare to pay such a small amount and receive everything you might need.
It is important to mention that the hotel is in a prime location and close to shopping, food and even some of Vienna’s top attractions.
Would definitely come back next time in Vienna.
The room is well thought of in terms of comfort, productivity and space.
It is very rare to pay such a small amount and receive everything you might need.
It is important to mention that the hotel is in a prime location and close to shopping, food and even some of Vienna’s top attractions.
Would definitely come back next time in Vienna.
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Date of stay: October 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tomas Mojzis, Sonstige at NH Collection Wien Zentrum
Responded 16 Nov 2021
Dear MeydanBM, thank you very much for taking your time to provide feedback. We are glad to read about your extraordinary stay in our hotel and we appreciate a lot your lovely comment regarding the comfort and the location of our property. We are looking forward to welcome you back again in the near future. With best wishes Tomas Mojzis Cluster Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel well situated in Vienna. Close to most key attractions and no more than 30m from the Metro. All the staff were very helpful. The honey direct from the local beehives was a nice touch in the Breakfast room.
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Review collected in partnership with NH Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONHCWZ, Leiter Front Office at NH Collection Wien Zentrum
Responded 26 Feb 2020
Dear Chris H, thank you very much for taking your time to share your experience on tripadvisor. We are glad to read that your stay was extraordinary and we appreciate a lot your feedback about the location of our hotel and the breakfast room. It was a pleasure for us to be your host and provide a memorable vacation in Vienna. We are looking forward to welcome you back again in the near future. With best regards Tomas Mojzis Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Do not stay at this property!! Let me start by stating that we needed a triple room that are far and few in Vienna so we were pleased that this NH Collection property could assist us.
We recently stayed at an NH property in Turin, Italy and thoroughly enjoyed our stay. We were aware that this hotel was situated on a lower end pedestrian mall across from M’cDonalds and strewn with a young and homeless crowd. We also knew we were a 15-20 min walk away from the sites that visitors frequent Vienna for but we figured we had a place to sleep only and we would make do.
Be aware from someone with Tour Operator experience that this is absolutely not a 4 star property! 3 stars is a reach. It is more a 2 star budget Hotel!
The front desk employees are very nice, no complaints.
The rooms are absolutely filthy and disgusting as my pictures will indicate. Filthy walls, stained curtains, soiled carpeting, broken appliances and door handle to day nothing of a lazy and incompetent housekeeping staff. We take over the room to find no shower gel in the dispenser and when advised, they leave a bottle in the shower w/o inserting it into the dispenser which we were not able to do.
On day 2, housekeeping showed up at 5:15 in the evening while we were getting dressed for dinner. At that point we cancelled housekeeping and simply requested towels.
My pictures of the room and halls do not need further explanation!
Do yourself a favor and avoid this hotel at all costs! If you don’t need a triple room, Vienna is loaded with beautiful properties. If you need a triple room, keep digging and hopefully you will have a better result.
NH Corp should be ashamed and maybe an occasional visit to this property would be in order.
Whomever rented this Hotel needs to be fired and maybe an updated rating would be advised!
We recently stayed at an NH property in Turin, Italy and thoroughly enjoyed our stay. We were aware that this hotel was situated on a lower end pedestrian mall across from M’cDonalds and strewn with a young and homeless crowd. We also knew we were a 15-20 min walk away from the sites that visitors frequent Vienna for but we figured we had a place to sleep only and we would make do.
Be aware from someone with Tour Operator experience that this is absolutely not a 4 star property! 3 stars is a reach. It is more a 2 star budget Hotel!
The front desk employees are very nice, no complaints.
The rooms are absolutely filthy and disgusting as my pictures will indicate. Filthy walls, stained curtains, soiled carpeting, broken appliances and door handle to day nothing of a lazy and incompetent housekeeping staff. We take over the room to find no shower gel in the dispenser and when advised, they leave a bottle in the shower w/o inserting it into the dispenser which we were not able to do.
On day 2, housekeeping showed up at 5:15 in the evening while we were getting dressed for dinner. At that point we cancelled housekeeping and simply requested towels.
My pictures of the room and halls do not need further explanation!
Do yourself a favor and avoid this hotel at all costs! If you don’t need a triple room, Vienna is loaded with beautiful properties. If you need a triple room, keep digging and hopefully you will have a better result.
NH Corp should be ashamed and maybe an occasional visit to this property would be in order.
Whomever rented this Hotel needs to be fired and maybe an updated rating would be advised!
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Buyer beware! This property is disgusting!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicola Hamel, Inhaber at NH Collection Wien Zentrum
Responded 28 Oct 2023
Dear silberberg_brian, We want to thank you very much for having chosen our hotel for your stay in Vienna but we are feeling deeply sorry for not having been able to match with your expectations. Please rest ensured that the described situations and occurred circumstances do indeed not comply with our high quality standard for which we and our nH Collection Wien Zentrum is generally known for and we fully do understand your disappointment about your gained experiences and forward you our sincerest apologies. Measures have already been taken to avoid any kind of comparable situation in the future and we hope to have the chance to welcome you again one day to refute the now gained impressions and to proof you that we are able to deliver the service you are expecting and might expect from us. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved the central location and the hotel in general. All the staff were very pleasant and helpful with any needs. The breakfast was excellent with a plentiful supply of food offered, champagne included. The breakfast room is situated on the 7th floor, with a terrace and a view of the surroundings. Would definitely recommend this hotel.
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Date of stay: November 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONHCWZ, AFOM at NH Collection Wien Zentrum
Responded 5 Jul 2020
Dear PhilipG449, Thank you first of all for taking the time to write feedback about your experiences with us on tripadvisor. I am delighted to see you really enjoyed your time with us. Thank you as well for especially mentioning our friendly staff and our breakfast offer (with a view). We hope to be welcoming you back with us again in the near future. Kind regards, Saskia ten Wolde, assistant front office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am so sorry, it is a question to be adressed to the managmement of hotel, I was only as turist without need for special assistant. I hope the hotel can answer you directly.
Dear guest,
thank you for your message.
The easiest way, especially if you travel with big luggage, is to take a cab. The taxi station is right outside the building.
If you want to take public transportation, you take U1 to Stephansplatz and from there U3 to Zieglergasse. Take exit Andreasgasse and you are right in front of the hotel.
If you have any further question, please contact us directly.
Best,
Christian Rothbauer
General Manager
Dear guest,
thank you for your message.
We cooperate with an outside company. Please drop us a message directly so we can get you in contact with them and arrange in advance.
Best wishes,
Christian Rothbauer
General Manager
Dear May,
thank you very much for your message.
We offer laundry services for which you will find the laundry bag and price list in the drawer of the closet.
If you prefer to do your own, there are nearby places and my team will be happy to assist in giving you directions.
Best,
Christian Rothbauer
General Manager
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PRICE RANGE
£98 - £144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh atterseehaus vienna, nh hotels vienna
FORMERLY KNOWN AS
NH Wien Atterseehaus
LOCATION
AustriaVienna RegionViennaNeubau / Neubau
NUMBER OF ROOMS
73
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingNH COLLECTION WIEN ZENTRUM - Updated 2024 (Vienna, Austria)
Frequently Asked Questions about NH Collection Wien Zentrum
Which popular attractions are close to NH Collection Wien Zentrum?
Nearby attractions include Locks & Clocks (0.2 miles), Haus des Meeres - Aqua Terra Zoo (0.2 miles), and Hofmobiliendepot Möbel Museum (0.09 miles).
What are some of the property amenities at NH Collection Wien Zentrum?
Some of the more popular amenities offered include free wifi, a fitness centre, and a spa.
Which room amenities are available at NH Collection Wien Zentrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Wien Zentrum?
Guests can enjoy breakfast during their stay.
Is parking available at NH Collection Wien Zentrum?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to NH Collection Wien Zentrum?
Conveniently located restaurants include Door No 8 The Steakhouse, Restaurant Mythos Fisch und Lamm, and Swing Kitchen.
Are there opportunities to exercise at NH Collection Wien Zentrum?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at NH Collection Wien Zentrum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Wien Zentrum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at NH Collection Wien Zentrum?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to NH Collection Wien Zentrum?
Many travellers enjoy visiting Belvedere Museum (1.7 miles), Ringstrasse (1.1 miles), and Votivkirche (1.3 miles).