when the hotel has first class staff that nothing is to much to assist you with and really go out of their way to make you stay pleasant. When the rooms are all very different and unique.(2 visits on the one trip) when at 4.00pm afternoon tea is served in a lovely atmosphere. when you are close to most attractions... more

My wife and I checked into the Altstadt the day after the Christmas Markets opened up in November 2008, which helped contribute to a magical stay in the City of Music. The Altstadt was in a very nice location, a relatively close walk to Museum Square, steps away from the Spittelbergg Christmas Markets, and with several nice restaurants nearby (don't... more

Staying at this unique hotel gives the visitor a true taste of Viennese life - tasteful individually designed rooms, interesting works of art and helpful, courteous staff. The owner desires all his guests to feel at home and "looked after" and this is certainly the case! The ladies in reception will answer all your queries, book taxis, make restaurant reservations... more

On our arrival, we didn't know how to get into the hotel! The front door was heavy so we thought it was locked and we pressed all the buttons available! Actually it was opened, only you have to PUSH it very hard to open! Then when we went in, we had to search for the Reception as it was on... more

My husband offered me a week-end in Vienna for my birthday, and chose the Altstadt Hotel to stay in. The property is absolutely amazing, with large rooms and original design. We were upgraded in a large suite, with a piano! The room was very clean and well equipped. Breakfast is served in different rooms, with a decor that gives the... more

The very best breakfast in a beautiful dining room. And a nice afternoon tea when you return from a busy day and just want to relax - home. This is how you feel at Altstadt: Home. We stayed in room "Freud", not one of the disigner rooms, but tasteful and with charm and very roomy, apart from 4 meter to... more

Absolutely delighted with our stay at Altstadt. We went for one of the Matteo Thun rooms and loved it. Delightful atmosphere, peaceful, friendly service from everyone, and reception second-to-none. Hotel isn't the cheapest but excellent value for money (good breakfasts, afternoon tea and cake included, Occitane soap, etc.) Generally excellent attention to detail with a couple of small slips in... more

I spent 2 nights here with my husband after spotting the hotel on TA. We decided to take a chance with what looked like a very unusual hotel. We didn't have much of a choice of rooms as they were pretty busy (a good sign), so we opted for one of the Designer Rooms which is air-conditiioned - an absolute... more

What a wonderful experience! If you're looking for a clean, well run hotel that gives you good value for your money and is in a convenient location in Vienna, the Alstadt Hotel is the place to stay. I had been planning our trip for over 9 months and found the Alstadt via a tip from a friend from Germany. What... more