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Novotel Wien City

4.0 of 5
Aspernbruckengasse 1, Vienna 1020, Austria
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Novotel Wien City
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Ranked #45 of 353 hotels in Vienna
4.5 of 5 stars 342 Reviews
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342 reviews from our community

What travellers say about this hotel
  • “Very good” (9)
  • “Free internet” (3)
  • “Friendly staff” (3)
  • “Metro station” (3)
Traveller rating
    147
    160
    28
    6
    1
Only show reviews for Family (76) | Couples (93) | Business (47)
Date Rating
moissa
England
2 reviews
3 helpful votes
“Nice stay”
4 of 5 stars Reviewed 19 February 2012 NEW

Nice hotel nice food, nice location....short walk to Vienna center.. More

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pmd76
Crewe, United Kingdom
Contributor
20 reviews
13 helpful votes
“Excellent hotel near the centre of Vienna”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

I have just returned from a 4 night stay at the Novotel. The hotel is just across the river from the main city and only 2 minutes walk from Nestroyplatz U-Bahn station. I booked a package through the Accor website which included a Vienna Card and entry to the Belvedere Palace. Upon check in the receptionist had run out of... More

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Linda Pokorny, Geschäftsführer at Novotel Wien City, responded to this review
7 February 2012

Dear Guest, many thanks for your wonderful review to your stay in our hotel! We are very pleased to read, that you enjoyed your stay and you rated the service attitude of our staff in a high level. We hope you had a good trip home and we are looking forward to welcoming you again in the future. With our... More

Pico13
Mexico City, Mexico
Senior Reviewer
10 reviews
3 helpful votes
“Bad dreams”
3 of 5 stars Reviewed 29 January 2012

We stayed in the hotel for 3 nights. Location is good since it takes about 15 minutes getting to Stephanplatz, Opera House and Museums Quartier. Breakfast is good and on weekends its served until 13:00. Decoration is nice, the rooms are cleaned and big. The only deception is beds are terrible. I could´t sleep for 2 nights but if you... More

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Linda Pokorny, Geschäftsführer at Novotel Wien City, responded to this review
7 February 2012

Lieber Gast, ein herzliches Danke, dass Sie sich die Zeit genommen haben, Ihre EIndrücke nach Ihrem Aufenthalt in unserem Hotel,... More

Posted by an Accorhotels.com traveller
“Nice hotel”
4 of 5 stars Reviewed 24 January 2012

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CateDempsey
Canberra ACT Australia
Senior Contributor
28 reviews
21 helpful votes
“A good place to stay in Vienna”
4 of 5 stars Reviewed 10 January 2012

We stayed in the hotel for 3 nights. The concierges were kind enough to let us check in immediately and we were then able to go out and look around the town for longer. The rooms are a good size and have good facilities. The showers can take some getting used to (if you aren't used to pushing buttons and... More

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Linda Pokorny, Geschäftsführer at Novotel Wien City, responded to this review
11 January 2012

Dear Guest, thank you very much indeed for your motivating words and the time you spend to post them. For our team, always trying hard to improve services, your review is the best confirmation to be on the right track. We hope you had a trouble-free trip home and we would be very happy to welcoming you again in Vienna.... More

rach-boyd
Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews
“good location”
5 of 5 stars Reviewed 8 January 2012

when we arrived at the hotel , we were alowed to have the room early which was a great help as we arrived at 8am . this hotel was nice very clean , good food , ok staff . very close to st stephans cathedral , only 5 mins walking , this location is perfect to see all the sights... More

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Linda Pokorny, Geschäftsführer at Novotel Wien City, responded to this review
10 January 2012

Dear Guest, many thanks for your wonderful review to your stay in our hotel! We are very pleased to read, that you enjoyed your stay and you rated the service attitude of our staff in a high level. We hope you had a good trip home and we are looking forward to welcoming you again in the future. With our... More

ChristinaUae
Posted by an Accorhotels.com traveller
UAE
“Best Accor Hotel”
5 of 5 stars Reviewed 8 January 2012

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Posted by an Accorhotels.com traveller
London
1 review
“Very nice service”
4 of 5 stars Reviewed 6 January 2012

The price was a bit more expensive than Renaissance. I didnt get any special rate as a club member at all......................................................................................................................... More

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Linda Pokorny, Geschäftsführer at Novotel Wien City, responded to this review
26 January 2012

Dear Guest, many thanks for taking your time to post your positive feed back concerning your last stay in our hotel. We are very pleased you liked our services and you enjoyed your stay. Unfortunally we do not understand your remark for the special price reduction for a club member. Our customer relation program A|Club offers several benefits - e.g.... More

Vienna_lovver
Hong Kong, China
Reviewer
4 reviews
“Excellent stay”
5 of 5 stars Reviewed 5 January 2012

We stayed in the hotel for 3 nights....amzing stay. Staff are amazingly polite and welcoming. Allowed early check in. Roomes are cosy, clean and modern. Buffet is rich and plentifull, though becomes rather dull as it is the same every morning. Location is excellent, litterally behind the corner from an underground station, which is 2 stations away from the hear... More

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Linda Pokorny, Geschäftsführer at Novotel Wien City, responded to this review
10 January 2012

Dear Guest, what a pleasure for all of us to read your wonderful recomending review! Many thanks for taking your time to post it to the travel community. We all feel awarded by telling us you took good memories of Vienna, the hotel and the polite and welcoming staff with you. We promise to go on hosting our guests in... More

Posted by an Accorhotels.com traveller
Utrecht, The Netherlands
1 review
“Great hotel in the heart of Vienna”
4 of 5 stars Reviewed 3 January 2012

This is a place where I would certainly return, given the location and quality of service. The price was rather high, probably because of the busy winter holidays season, but the staff was impressively polite, careful and helpful. More

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Linda Pokorny, Geschäftsführer at Novotel Wien City, responded to this review
5 January 2012

Dear Guest, thank you very much indeed for your great commentary you posted for us in the Internet. Such honorary mention to the service attitude of our staff is most welcome by each team member - particulary after the stressing high saison dates in december. It is a great pleasure for us that you enjoyed your stay very much. We... More

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Novotel Wien City Also Known As

  • Novotel Hotel Vienna
  • Novotel Vienna
  • Vienna Novotel
Address: Aspernbruckengasse 1, Vienna 1020, Austria

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Novotel Wien City
Aspernbruckengasse 1
Vienna 1020
Austria
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