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Mansion (Lions) Hotel


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Reviews you can trust

60% Do not recommend
3.0 of 5 stars 17 reviews
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2 of 5 stars
Dudley
15 Nov 2009 | Trip type: Family

The Masion Lion is in a great location, the ground floor public areas are very nice with lovely decoration. The staff in the dining room and those that cover the bar are very hard working and do a good job. unfortunately when you get in to the lift it is all down hill. The stair ways are very difficult if... more

Management response from
Alex Graham, Sales Manager

Thank you very much for taking the time to leave your comments on Tripadvisor. The Mansion Hotel is very proud of its reputation for good food and service. We were pleased to read that you felt our staff were hard working but naturally we were disappointed to read your comments on the food. Please be assured that all vegetables are...

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2 of 5 stars
london
27 Aug 2009 | Trip type: Couples

The staff were polite but not friendly .We only had breakfast twice although paid for four the toast was burnt and the bacon hardly cooked it was awful we went to a local cafe the last day. The rooms were dull and lacked warmth . Parking was another experience we were afraid to take the car out in case we... more

Management response from
Alex Graham, Sales Manager

Thank you very much for your comments, all feedback good or bad is appreciated. Please accept my apologies, clearly you were unhappy with your stay at the hotel. A poor breakfast or any meal for that matter is very disappointing for a paying guest and is not acceptable. Please be assured this is not the usual standard at The Mansion...

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5 of 5 stars
ladieswhotravel
22 May 2009 | Trip type: Friends getaway

We were very warmly welcomed by the reception staff who really could not have been more helpful. We are really fussy travellers and everything that we had requested (special pillows etc) had been dealt with before we arrived. We had a lovely twin sea-view room. Spotlessly clean, very comfortable and extremely spacious (definitely room to swing quite a large cat!).... more

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5 of 5 stars
Romford,Essex
4 Jan 2009

After having read the previous reviews i was quite apprehensive about this hotel. However, I was extremely happy with the stay here. From the initial booking in, with very helpful staff, I was extremely surprised with my room. It was very spacious for a single with a large bathroom with shower. Very clean and comfortable bed and pillows. All fittings... more

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4 of 5 stars
hertfordshire
17 Dec 2008

I stayed at the Lions with my parents at the beginning of Dec and had agood time. I stayed in a single room which was very spacious nicely decorated and warm. The food was excellent and the staff were very helpful. The location was good as well and I managed to get most of my Christmas shopping as the shopping... more

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3 of 5 stars
glos
23 Jun 2008
1/1 found this review helpful

We stayed at this hotel with a Beavis coach party.We were apprehensive prior to arrival due to the poor reviews,however we were happy with our stay[it is a 3 star hotel afterall.]The room was on the small side but clean and in the process of renovation e.g new heated towel rail ,new radiators in the corridors[could do with a new... more

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1 of 5 stars
Essex
22 Nov 2007 | Trip type: Friends getaway
2/2 found this review helpful

My wife and I stayed at this hotel for 4 days at the end of October. Very disappointing. The room, although fairly large, was very dirty. The windows were filthy, the main window was badly cracked, the balcony door could not be locked so the room was insecure throughout our stay (we had to try and wedge a chair underneath... more

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1 of 5 stars
gwent
19 Nov 2007
1/1 found this review helpful

let me start by saying this hotel had some good points, but not many I’m sorry to say the bad ones very much Outweighed the good ones 1st bad point this hotel was very cold the central heating was not turned on and our stay was in November we were provided with a small electrical heater in the room but... more

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1 of 5 stars
hampshire
11 Sep 2007 | Trip type: Family
2/2 found this review helpful

we booked the above hotel for one night, ( thank goodness) we had two rooms one double and one single . we arrived and the hotel was full of over 60 s coach party people, we got to our rooms and the only good thing about it was the view. the bathroom smelt so bad you could smell it as... more

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2 of 5 stars
London UK
28 Aug 2007 | Trip type: Couples

Stayed at hotel as had wedding over bank holiday weekend. We had bags with us and wanted to leave in our prepayed for room, we arrived at 2:30 and were told that Checkin was 3:30, these days this is extremely inflexible and not very customer friendly! Hotel surrounds could do with updating as well as how they offer customer service... more

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Mansion (Lions) Hotel Also Known As

  • Mansion Lions Hotel
Address: Grand Parade, Eastbourne BN21 3YS, England
Eastbourne hotels Mansion (Lions) Hotel
3.0/5.0
17