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Oban

King Edward's Parade, Eastbourne BN21 4DS, England
Hotel amenities
Oban
Ranked #10 of 42 hotels in Eastbourne
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57 reviews from our community

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Traveller rating
    26
    17
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Date Rating
London, United Kingdom
1 review
2 of 5 stars Reviewed 19 May 2013 NEW

Me and my friend stayed at The Oban for the christmas period, looking forward to a lovely,jolly four night stay here with a real Christmas atmosphere!!!! How very DISAPPOINTING! I Have complained numerous times without any apology's! Where do i start?? The dining room was gloomy and more like a cafe setting which i didnt expect for the CHRISTMAS period!... More

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Customerservices_obn, General Manager at Oban, responded to this review
20 May 2013

Thank you for taking the time to post your review You wrote in a letter to the travel company which we responded to in full. Despite the fact there was no wrongdoing on our behalf we nevertheless provided you with a very generous offer of accommodation for a later date. From our records we noted that from the moment you... More

Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

Wife and I arrived after 11pm and we're met by a sprightly young lady who checked us in, served us drinks and even helped with out luggage. Room was fresh clean and welcoming. Breakfast- Hot and delicious. Location - spot on, near town centre and directly on the seafront. If you're wanting a small comfy hotel that exudes personal service... More

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Customerservices_obn, General Manager at Oban, responded to this review
20 May 2013

Dear Tony, Thank you for your reveiew We are glad that your exepereice with us was to your liking and that we impressed you enough to share your views. We take pride in offering a persoanl service and often it's this key element that guests visit us for. Thank you again for your time in writing your review and we... More

Chard, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

My wife and I recently stayed stay at the Oban Hotel Eastbourne. It was a four-night trip organised by Bakers Dolphin and was a coach tour, in that not only did the company take you there and bring you back, but took us on small tours to local places of interest. The coach passengers were greeted on arrival by a... More

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Customerservices_obn, General Manager at Oban, responded to this review
20 May 2013

Thank you for taking the time for placing your review which may arguably be the longest we’ve ever received. We are always delighted to accommodate guests that have booked through Bakers Dolphin as number of them return year after year, if not within the same year. So it’s good to hear that you would also have no hesitation in visiting... More

Chester, United Kingdom
2 reviews
5 of 5 stars Reviewed 10 May 2013

This is the 5th year we have stayed at the Oban Hotel for the May Bank holiday Bible by the Beach Christian convention. Why have we kept on coming back? Right from when we asked about the possibility of a group booking we were made so welcome by Vin and every time since he has been so helpful to our... More

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Customerservices_obn, General Manager at Oban, responded to this review
20 May 2013

Dear Nick, We sincerely appreciate you taking the time in placing your review. We are certainly pleased that so many of you come back year after year and accept this as an indirect compliment. All our staff are very proud to be part of the hotel and I believe they genuinely demonstrate this when performing their day to duties. I... More

Leics
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 May 2013

I took a party of 36 walkers to this hotel on a bed, breakfast and evening meal basis. We were made very welcome by Vin, the manager, and all the staff were most attentive at all times. We really enjoyed our stay here. The food was plentiful and served most efficiently by very pleasant and cheerful staff. This hotel offered... More

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Customerservices_obn, General Manager at Oban, responded to this review
5 May 2013

Dear Helen, Thank you for taking the time in placing your review It is exceptionally satisfying to know that we pleased so many of you It’s our staff who are the real assets of our hotel. They are dedicated loyal and take pride in delivering a first class service which is consistent. Our guests often pass comment on their hard... More

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed 2 May 2013

Myself and my girlfriend stayed there for a night in July. Sadly it was not the best experience. The location was ok. Unfortunately i cannot say the same about the rest. The staff did not seem too interested to help. The room looked as though it could really do with some updating. Overall it was a disappointing experience. It was... More

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Customerservices_obn, General Manager at Oban, responded to this review
5 May 2013

Thank you for your taking the time for placing your review As I’m sure you will appreciate we are surprised to learn of your disappointment almost a year after you say you stayed with us. We are also puzzled with your comments as it very generic and doesn’t actually say very much about your experience other than strongly specify you... More

Brighton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 22 November 2012

We recently stayed for 2 nights at the Oban. We stayed in room 31, and although quite a trek from reception including a lift then a small flight of stairs, the room was fine. The decor in the room was tired but it was clean, and the most important elements, bed, duvet, pillow, coffee facilities etc were excellent. There was... More

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Customerservices_obn, General Manager at Oban, responded to this review
5 May 2013

Thank you kindly for taking the time in placing your review Your comments are certainly a good indication that we are meeting our guests’ expectations Our staff are trained to provide a welcoming and hospitable service and it is rewarding to know we are achieving our goals Please do not hesitate to contact us when you next decide to visit... More

Reading, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 November 2012

We chose this venue for our daughter's wedding reception from the huge selection of hotels in Eastbourne and were not dissappointed. Wanting everything just perfect for her and the groom, we were very fussy at the planning stage. Vin and his staff were helpful throughout and on the day we not only got the best of service, but the food... More

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See 2 more reviews by Brian H for Eastbourne
North Petherton
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 October 2012

A warm welcome by the manager, Vin, was just the start for our group of 37 from East Quantocks Probus Club for our four day stay. Our pre-ordered meal was not only delicious but served promptly by a young cheerful helpful staff. This was followed by entertainment, but unfortunately there was no draught beer in the bar on the first... More

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Customerservices_obn, General Manager at Oban, responded to this review
13 November 2012

Dear Lanesontour. Thank you for your review. We have a number of coach groups that stay with us throughout the year and we’d like to think we are fully prepared and ready for them when they arrive. On occasions there are mishaps that occur outside of our control but generally we have a good understanding of our guest’s requirements and... More

Eastbourne, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 October 2012

We have just spent two nights at this hotel. We were lucky enough to be given a sea view room which was clean, freshly decorated and very comfortable. The staff were very friendly and helpful, nothing too much trouble. Breakfast was tasty with generous sized portions, a good choice and nicely cooked and presented. The dining room is light and... More

Was this review helpful? Yes 1
See 8 more reviews by Hazel C for Eastbourne
Customerservices_obn, General Manager at Oban, responded to this review
13 November 2012

Dear Hazel and Steve, Thank you for your kind words. I can’t remember exactly how many times you have stayed with us now but we are delighted whenever you return. Our end achievement is to have our guests leave wanting to return. Pardon the cliché but I’m confident that you will share my views in that you last left as... More

 
 
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Additional Information about Oban

Also Known As:
Oban Hotel
Oban Hotel Eastbourne
Address: King Edward's Parade, Eastbourne BN21 4DS, England
Region: United Kingdom > England > South East England > East Sussex > Eastbourne
Hotel Style:
#10 Family Hotels in Eastbourne
Price Range: ££
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Oban
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