I have just returned from a wonderful Tinsel and turkey break at the Princes. We arrived on a coachload of 49 people and were made very welcome by the manager Sandy. We were treated to tea, coffee and cakes while our luggage was sorted and dispatched to our room. Management and staff got stuck in to this task and our... more

i can honestly say that the best thing about this hotel was its location. as for the hotel itself it was an absolute disgrace i would never advise anyone to visit. The bathroom was awful wasn't clean at all. The hotel has seen better days. On arrival staff were friendly however, when making a complaint they didnt seem interested and... more

for the third time we have just spent 5 days in the company of the friendliest hotel staff we have met in the many hotels we have visited. WINSTON ,BARMA AND BIM have become more like friends than staff and nothing is to much trouble for them they all work very hard and long hours but are always pleasant and... more

Just returned from a 4 day weekend break at the Princes. Yes , the rooms are in need of a little updating but the beds were comfortable and the linen, towels, bathroom and toilet were spotless clean. The staff in the restaurant went over the top to please. One of our party did not want dinner on a particular night,... more

Just returned from Christmas at the Princes .We have enjoyed every minute .The staff are wonderful .Food excellent .cosy and warm.We never stopped laughing and we made some lovely friends.I know where we will be spending Christmas next year.A Happy Traveller Walsall . more

we went to princes on a coach holiday ,hotel was great .food was outstanding ...staff was very helpful,understanding,polite .. my hubby was ill one night ,the meal was brought to our room on a tray ..very nicely presented .. everyone went out of their way to make our stay fantastic ... we really hope to be able to go back... more

The hotel is in a perfect location. The staff were so friendly and helpful. The hotel was clean and so were the rooms. I would recommend the princess hotel to anyone. It was a lovely 5 days !!! more

We have just returned from a five day coach holiday, staying at the Princes hotel. Yes, the hotel is in need of some decoration, but overall was good value for money.  The staff were excellent and nothing was too much trouble for them.  My request for an extra towel was dealt with in about 10 minutes! The food was excellent,... more

As with the previous reviews of A YEAR EARLIER The paper was peeling from the ceilings , black mold on the ceilings and bathroom tiles , broken tiles in the bathroom. A new addition to previous reviews was the presence of COCKROACHES in the bathroom and an un emptied bin in the toilet containing a soiled nappy or incontinence pad... more