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New Wilmington Hotel

25 - 27 Compton Street, Eastbourne BN21 4DU, England
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New Wilmington Hotel
Ranked #1 of 42 hotels in Eastbourne
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222 reviews from our community

Traveller rating
    142
    63
    14
    3
    0
See reviews for
Families
38
 
Couples
107
 
Solo
8
 
Business
14
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Berkshire
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

We only wanted one night's stay in Eastbourne and chose this hotel on the strength of tripadvisor and also the very attractive bed bfast and dinner deal this week. We were welcomed and offered a standard room at the top of the hotel which we thought rather poky and slightly tatty - when we asked if anything else was available... More

Was this review helpful? Yes
Swansea, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

It was a paid for accommodation, so not aware of the price. BUT brilliant place, close to Beach, city center, train station, and pubs and and Indian restaurant are nearby. Place is cleaned and well maintained. Breakfast was good and the staff was helpful.

Was this review helpful? Yes
Alsager, United Kingdom
1 review
4 of 5 stars Reviewed 12 May 2013

Stayed in room 220, superior room at the New Wilmington Hotel, Eastbourne, from 7th - 11th May 2013. Hotel has been extensively redecorated throughout. Clean and tidy, room nice and big. Good lighting, LED lights used so that you can have a drink and a chat without being blinded! Will suit the 'Greens'.Entertainment evenings OK. Food, good. Breakfast basic but... More

Was this review helpful? Yes
New_Wilmington, Manager at New Wilmington Hotel, responded to this review
13 May 2013

Dear Steven G Thank you for your helpful review, we certainly make sure Superior rooms are worth that little bit extra and we are glad this translates to our guests experience. We will pass on your kind words to our staff and look forward to seeing you again. Kind Regards Sue Harris More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013 via mobile

This is a very clean hotel with very helpful staff and a good restaurant. Reasonably priced rooms that are a little bit dated but very clean. We stayed here as I was running a marathon in Brighton during our stay. Unfortunately they didn't serve breakfast until 7:30 which was too late and after I left. However the receptionist got in... More

Was this review helpful? Yes 1
New_Wilmington, Manager at New Wilmington Hotel, responded to this review
9 May 2013

Dear Garry S Thank you for sharing your wonderful review on TripAdvisor. We always like to go the extra mile and getting a review like this makes it all worthwhile. We hope you enjoyed the marathon and if you are running again please let us know in advance and we will make sure we prepare an early breakfast again. More

Tiverton, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013

We were very much satisfied with our stay at the New Wilmington Hotel and can only praise the attentivness of its staff. Very comfortable rooms and good food for breakfast and dinner. However, in the evening you must have placed your order by 8pm which was a bit of an disapointment as we came late home from one of our... More

Was this review helpful? Yes 1
New_Wilmington, Manager at New Wilmington Hotel, responded to this review
9 May 2013

Dear Heinzschoellhammer Thank you for your review. We have now made sure all evening and bar staff are aware that we offer sandwiches in the evenings as well as bar snacks. We hope this means our guests are never hungry. Thanks again and we will pass on your lovely feedback to our staff. More

Cheshire UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 27 April 2013 via mobile

Enjoyable 5 day stay at the New Wilmington,not one thing to complain about from arriving to departing.decor and cleanliness throughout the Hotel is 1st Class.Staff at reception helpful,Dining room staff are efficient and friendly ,Eve happy and lively girl. Chefs provide varied and delicious food. After dinner drink in the pleasant bar rounds off the day.

Was this review helpful? Yes 1
New_Wilmington, Manager at New Wilmington Hotel, responded to this review
28 April 2013

Dear Junemoonboom Wow a great review and we will be sure to share it with Eve who has now got 2 mentions recently! Our Chef has been working very hard to serve food which is fresh, cooked on site and varied, we are really happy with our menu as well as the new restaurant. A lot of guests are choosing... More

East Grinstead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

Decided to stay overnight in Eastbourne after a trip to the Theatre. The Hotel was within 2 minutes walk of main theatres and would be an excellent base for a longer stay. The main thing that came across is that all the hotel staff from reception to waiters , cleaners and bar staff took pride in providing a first class... More

Was this review helpful? Yes 1
New_Wilmington, Manager at New Wilmington Hotel, responded to this review
28 April 2013

Dear 147ChrisB Thank you for sharing your experience with TripAdvisor users. Our staff take great pride in giving an excellent level of service and having people like yourself share this with other potential guests is a massive boost. We look forward to seeing you again on your next visit to Eastbourne. More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 21 April 2013

Newly renovated Hotel. Our room was top floor but comfortable. Pleasant service and staff and small bar. Breakfast very good although we did not dine in the evenings although the Restaurant looked very welcoming. Good position near but not on Sea Front and plenty of free local parking. Good Weekend deal out of season. Would stay again if in the... More

Was this review helpful? Yes 1
New_Wilmington, Manager at New Wilmington Hotel, responded to this review
22 April 2013

Dear Crozpac Thank you for your kind review. We will share your feedback with our members of staff who will be delighted to hear their hard works has paid off yet again. More

Burnley, United Kingdom
1 review
5 of 5 stars Reviewed 15 April 2013

My husband and I stayed in a double room from the 5th - 7th April ,From the moment we checked in the staff make you very welcome . Our room was just lovely clean comfortable an fresh , we had previously asked for not too firm matress due to myself having Fibromyalgia , beds were so comfortable . Breakfast was... More

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New_Wilmington, Manager at New Wilmington Hotel, responded to this review
18 April 2013

Dear Janet L Thank you for taking the time to review the New Wilmington Hotel on TripAdvisor. We will print your comments and pin them in the staff room. Everyone including cleaners, waiting staff, reception and kitchen staff will be able to enjoy your review. Thank you and we look forward to seeing you again soon More

Headley
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013

A nice clean hotel made even better by the excellent staff, just goes to show its not always the hardware that always make a hotel . Working for the weekend so my ovely wife and our dog joined us, we all received a warm and friendly welcome through out our stay. .

Was this review helpful? Yes 1
New_Wilmington, Manager at New Wilmington Hotel, responded to this review
18 April 2013

Dear Howardoftheheadley Thank you so much for your kind review. We have started to print out our reviews and pin them to the staff notice board so to keep every member of staff up to date with out guests feedback. Thanks again More

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Hotel Summarization (Beta)

What travellers say

  • Very friendly(31)
  • Spotlessly clean(11)
  • Sea front(9)
  • Very good(8)
  • Friendly and helpful(4)
  • Return visits(4)
  • Evening entertainment(4)
  • Good choices(3)

Additional Information about New Wilmington Hotel

Address: 25 - 27 Compton Street, Eastbourne BN21 4DU, England
Phone Number:
Region: United Kingdom > England > South East England > East Sussex > Eastbourne
Amenities:
Bar/Lounge Beach Free High-Speed Internet Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotels in Eastbourne
#1 On the Beach Hotels in Eastbourne
#5 Business Hotels in Eastbourne
Price Range: ££
Official Description (provided by the hotel):
The friendliest welcome in Eastbourne ... The New Wilmington is an AA 3-star hotel, close to Eastbourne’s seafront, town centre and theatres. Hotel facilities include: 40 en-suite bedrooms, including lift level and ground floor rooms; free, unrestricted on-street parking; secure garages; a private lounge and bar and an 80-seat restaurant serving traditional home-cooked dishes.The hotel provides regular entertainment in the evenings, including live music in the bar lounge up to 4 nights a week. ... more   less 
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Also Known As:
New Wilmington Eastbourne
Hotel New Wilmington

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New Wilmington Hotel
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