I am writing an update; I was in the group that experienced what the reviewer below has written. I have spent almost two months trying to get some answers from the website we booked our stay with, with very little result. Whilst the people who work for the website who we booked this stay with have been very friendly and... More

Right from the moment we entered the Epperstone, we were made to feel unwelcome. The reception we received was far from warm, and the way we were addressed and spoken to was far from satisfactory. As our party entered the reception area, the lady hosting said in a rather sharp tone "Close the door behind you, please, it is to... More

I stayed a week at the Epperstone. Very comfortable, good food, WiFi for the netbook and a good chinwag with proprietor David. Pete the Pensioner from Blackpool.

stayed four nights this august and could not find fault with anything, spotlessly clean comfy beds and absolutely delicious food ,all staff were really helpful nothing was to much trouble. thinking of going for christmas.

I obtained a written quote from the manager and owner of the Epperstone Hotel (David Drew) and made a booking accordingly, a deposit being paid by cheque. However, upon arrival at the hotel the quote was not honoured and we were charged an additional 85 pounds. When I complianed about this Mr Drew claimed that he needed to speak to... More

Not much choice at breakfast Asked for Brown Toast with my poached egg and got white Grandchildren wanted soft boiled eggs and got hard Only one choice of fruit juice Service quite poor on reception Would not visit again

Beautiful old fashioned Welsh hotel, great staff, charming large rooms,whole place is incredibly clean, very good english breakfast( we didn't try dinner there but their menu looked impressive), we booked this hotel through llandudno tourist office without knowing property name, and I must say they found the best hotel.